UPS On-Call Pickup®
Description
You can have your shipment collected from your home or office by scheduling your collection service online at ups.com or by calling UPS Customer Service. UPS will collect all packages with a single collection service request. A collection service may be scheduled for the same day or a future day. Fees are applied per collection service request regardless of the number of packages being collected.
Charges differ based on the collection service request type:
- Same Day Phone
- Same Day Web
- Future Day Phone
- Future Day Web
Terms of Service
This charge does not apply to:
• A daily customer's established collection hours (see daily collection).
• Return package collections included in the UPS 1 Attempt and UPS 3 Attempts Returns Plus services.
• Collections containing international shipments within the collection stop.
An On-Call Collection service charge applies for Electronic Return Label, Print Return Label and regular or alternative address collection. Cash payments are available for the on-call collection service.
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