What are the identification requirements for picking up a package from a UPS Access Point location?
You'll need one of the following forms of identification to collect your package at a UPS Access Point location:
- Option 1: Present a valid, government-issued ID, such as a driver's license, passport, or national ID card. The full name on the ID must match that of the package label.
- Option 2: Present a government-issued photo ID along with your shipper-provided package release code (if required).*
If someone else is collecting on your behalf, he/she has to present your ID based on the above criteria as well as his/her own ID. The UPS Access Point location will check their signature, name and type of IDs presented for record purposes. Not all packages can be collected by a third party.
If your shipper provides a package release code for your delivery, your friend or family member can present their photo ID and the code to collect your package.*
*Note: While we'll notify you on shipment notifications or tracking status updates if you need a code to collect your package, your shipper will provide the code directly to you.The package release code is a 4-6 digit numerical code that is provided by the shipper and is different from the tracking number.
Find peace of mind with the details.
UPS tracking solutions show the progress of your shipment every step of the way, across town or around the world.
Package collection options to fit your lifestyle.
UPS Access Point™ offers the flexibility to collect parcels at UPS locations and
designated local businesses for your convenience.
