Turn your returns process into a competitive advantage with the help of an industry leader--serve your customers better and create value with streamlined returns management and reverse logistics through UPS.
With UPS Returns, you gain greater control and visibility, so you're never surprised by an incoming return shipment. That perspective can increase your efficiency, let you react more quickly, and positively impact your bottom line. Your customers expect reliable returns, and meeting their needs can increase their loyalty to your business.
UPS Returns can help you:
Your company is not billed for the transportation of a UPS Returns parcel until after it enters the UPS network.
The global marketplace is growing, and it's not enough to just ship abroad; international customers need returns options, too. With international returns service available in over 145 countries and territories, UPS Returns is unmatched in the industry. We can help you increase your competitive advantage, grow your global customer base, and boost loyalty and return sales, all while gaining efficiency.
Use UPS Returns when you're shipping through WorldShip®, UPS Internet Shipping, UPS CampusShip®, UPS Returns Technology, or UPS Developer Kit-compatible shipping systems, where available.
We offer three return label options, so you can choose the best fit for you and your customers:
UPS tracking solutions show the progress of your shipment every step of the way, across town or around the world.
Compare UPS Return Services
Contract Logistics - Post Sales
Sign up for email offers, insights, and industry news that can help improve your shipping. You can manage your preferences at any time.
News and Insights to help you ship smarter
Service Updates to alert you to severe weather and events impacting operations
Promotions and Offers to help you get the most for your money
Product News to keep you up-to-date on new services, tools and features