Additional Charges

Additional Charges
Unless otherwise noted, charges apply on a per-shipment basis.
ItemCost (KZT)
Sending Shipments
Currency Conversion Rate 1% of the amount converted
Over Maximum Limits 29,848 KZT per package
Large Package Surcharge 15,820 KZT per package
Special Handling of Undeliverable Shipments Surcharge 1,422 KZT per shipment
Address Correction 1,941 KZT per shipment
Receiver or Third Party Refuses to Pay 2,843 KZT per shipment
Duty and Tax Forwarding Charge 4,264 KZT per shipment
Sending and Receiving Shipments
Extended Area Collection and Delivery Service (per kg/minimum, whichever is greater) 122 KZT per kg/ 7,595 KZT minimum
Remote Area Collection and Delivery Service (per kg/minimum, whichever is greater) 169 KZT per kg/ 9,335 KZT minimum
Additional Handling Service 1,046 KZT per package
Brokerage Services
Disbursements (fee of % of the advanced amount/minimum, whichever is greater) 3.0% of the advanced amount/7,107 KZT minimum
Warehouse Storage 2,843 KZT per package/day for 5 days or less
569 KZT per package per day for 6-15 days
1,138 KZT per package/day for more than 15 days
Intransit Entry 19,045 KZT per shipment
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Over Maximum Limits

Packages with an actual weight of more than 150 pounds (70 kg), or that exceed 108 inches (274 cm) in length or a total of 157 inches (400 cm) in length and girth combined, as measured to determine their billable weight, are not accepted for transportation. These packages are subject to an Over Maximum Limits surcharge, in addition to all other applicable charges, if found in the UPS small package system. Packages exceeding 157 inches (400 cm) in length and girth combined are also subject to the Large Package Surcharge.

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Address Correction

If a mistake has been made in the address, we will make every reasonable effort to find the correct address and deliver the shipment if it is within the same destination country. An additional charge for this service will be billed to the shipper. You can view the address correction charges in the Additional Charges table.


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Currency Conversion

Charges to a payer's account in a foreign currency will be converted to the payer's currency using a weekly exchange rate secured through major money centre banks.

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UPS customs brokers are experienced with complex commercial shipments. Electronic transmissions of shipment data helps speed customs clearance. UPS may prepay duties, taxes and other government charges on behalf of the payer. Disbursement charges are noted in the Additional Charges Table.

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Extended Area and Remote Area Surcharges

Extended Area Surcharge
UPS provides a collection or delivery service in extended, as well as urban, areas. An additional charge applies for each shipment that is collected or delivered in an extended area.

Remote Area Surcharge
This surcharge is applied for delivery to or collection from an area beyond UPS extended areas, which are less accessible for collections and deliveries (domestic and international services).

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Duty and Tax Forwarding Charge

This charge is for shipments outside the EU, when the payer of duties and taxes is not located in the destination country. It is billed to the party who pays the transportation charges.

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Receiver or Third Party Refuses to Pay

If the receiver or a third party is selected to pay the transportation charges and the bill-to account is incorrect or missing, UPS searches its records for the correct account number. Whether or not the account number is found, a processing fee per shipment is billed back to the shipper.

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Warehouse Storage

A fee assessed when shipments remain in a UPS warehouse temporarily before being cleared by customs

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Intransit Entry Fee

UPS can raise a document bond to allow a shipment to be transported under Customs and Border protection under a

UPS guarantee to be delivered in a Free Trade Zone. A fee will be applied.

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Additional Handling Charge

Additional Handling applies to the following:

  • Any article that is encased in an outside shipping container made of metal or wood
  • Any cylindrical item, such as a barrel, drum, pail, or tire, that is not fully encased in a corrugated cardboard shipping container
  • Any package with the longest side exceeding 100 cm or its second-longest side exceeding 30 inches (76 cm)
  • Any package with an actual weight greater than 70 pounds (32 kg)
  • Each package in a shipment where the average weight per package is greater than 70 pounds (32 kg) and the weight for each package is not specified on the source document or the UPS automated shipping system used

UPS also reserves the right to assess the Additional Handling Charge for any package that, in UPS's sole discretion, requires special handling.

In consideration of the additional handling required on our part, and subsequent potential delays in processing these shipments, UPS does not provide a money-back guarantee for them. UPS does, therefore, not refund the shipping charges if shipments requiring additional handling are not delivered by the time normally scheduled for such shipment.

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Large Package Surcharge

A Large Package Surcharge will be applied to each UPS package when its length plus girth [(2 x width) + (2 x height)] combined exceeds 300 cm, but does not exceed the maximum UPS size of 400 cm.

Large Packages are subject to a minimum billable weight of 40 kg in addition to the Large Package Surcharge.

An Additional Handling charge will not be assessed when a Large Package Surcharge is applied.

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