Woman and man sitting at table looking at man’s laptop

Tracking Support

Get helpful information on your parcel’s whereabouts, options for changing your delivery, filing a claim and more.

Track Now

Delivery Changes Happen

Man sitting at counter looking at cellphone

See what options you have to reroute, hold or cancel your delivery so we can make sure that we’re getting it to you when and where you need it.

Delivery Change Options

I Have an Issue with My Delivery

If you can’t find your parcel or it’s damaged, we’ll investigate. If we can’t find it, we’ll issue a claim. 

  • Your parcel shows as delivered but you can’t find it.
  • It’s been several days since your parcel was scanned and it is late.
  • Your parcel arrived damaged or broken. 
File a Claim

FAQ