Global Shipping & Logistics Services

Peak Surcharge Update

Updated Peak Surcharge information is now available for review, including revised Peak Surcharge rates that will take effect beginning 4 October 2020 and remain until further notice.

UPS Enhances Services in Vietnam

Faster service into Vietnam, extended Express time-definite coverage and improved pick-up cut-off times. 

UPS Enhances China-Europe LCL Rail Service

UPS now offers an added option to its standard Less-Than-Container-Load (LCL) service for China-to-Europe rail shipments. This dedicated freight consolidation service is available in more than 30 cities in China and 10 countries in Europe, serving as a reliable and cost-effective solution that can help you optimize your supply chain.

We Want to Help You Avoid Becoming a Victim of Fraud

The Coronavirus outbreak has greatly increased the use of and reliance on the internet, allowing cybercriminals to take advantage of the situation to attack remote workforces. Email fraud, especially through phishing attacks, are on the rise. Awareness and vigilance are the best ways to protect your personal information and prevent you from falling victim to fraud.

Deliver to Another Address with UPS My Choice

UPS My Choice now allows consignees to redirect international packages to another address within the package’s destination city. This new feature gives consignees greater control over when and where to receive their packages, and prevents missed deliveries.

Note: Delivery to Another Address is an existing feature in Hong Kong.

Deficit Weight Billing

Deficit Weight Billing allows customers to enjoy lower price benefits for their shipments. To learn more about how Deficit Weight Billing works, please refer to the updated UPS Rate and Service Guide.

UPS Service Guarantee Suspended

Effective 26 March 2020 and until further notice, we have suspended the UPS Service Guarantee (referred to as the UPS Money Back Guarantee) for all shipments from any origin to any destination. 

How we’re responding to COVID-19

In the wake of the COVID-19 virus, our highest priority is to do our part the help ensure the health and safety of our employees, customers, and suppliers while meeting our service commitments.

Revision to Fuel Surcharge Index

Effective 2 March 2020, UPS will increase the fuel surcharge index by 1% for all fuel prices to align more closely with costs, enabling UPS to maintain high standards of service for our customers. The fuel surcharge index will be updated on the Fuel Surcharge page starting 2 March 2020.

Lower De Minimis Exemption Limit and Tariff Rationalization on Inbound Shipments to Indonesia

In accordance with Indonesia’s Ministry of Finance Regulation No. 199/PMK.010/2019, with effect from 30 January 2020, the de minimis exemption limit for inbound shipments to Indonesia will decrease from USD 75 to USD 3 per shipment. 

New Two-Step Process for China Customs Clearance

The General Administration of Customs of the People’s Republic of China (GACC) has launched an initiative to streamline the integrated customs clearance process by implementing a two-step customs declaration process for all formal-entry (include Entry Category “D”) shipments to Mainland China.

Update to IATA Regulations in 2020

Effective 1 January 2020, all manufacturers and distributors of cells, batteries and equipment powered by cells and batteries manufactured after 30 June 2003 are required to make available a test summary as specified in the UN Manual of Tests and Criteria.

Changes in Customs Declaration Process in Vietnam

The General Department of Vietnam Customs has revised the customs declaration process. Effective 15 October 2019, the new process requires a VAT tax code for customs declaration of both low value and high value shipments. A detailed declaration (or invoice line declaration) will also be required for low value shipments. 

More Flexbility and Greater Connectivity with Enhanced Services in Asia

As part of UPS’s commitment to strengthen Asia trade connectivity and help businesses in the region grow, UPS has enhanced and expanded several services in Asia Pacific. 

Update: 2020 Rates and Services

UPS new published rates will take effect from 29 December 2019. More information can be found in the preview of the updated UPS Rate and Service Guide, which is now available for download.

GST on Imported Low-Value Goods to New Zealand and Changes to Import Documentation

The New Zealand Government has enacted the Goods and Services Tax (GST) legislation, requiring certain businesses outside of New Zealand to apply a 15% GST on their sales of low-value goods imported to consumers in New Zealand starting from 1 December 2019. Further, from 1 December 2019, changes will be made in respect of import documentation. 

Check here for the latest Brexit Updates

As negotiations on the UK's withdrawal from the EU continue, UPS is working with all levels of government and business to keep abreast of changes.

Faster Delivery for Express Shipments from Europe and Asia Pacific to Shanghai, China Mainland

Shipments from Europe and Asia Pacific will now be delivered one business day earlier to major areas in Shanghai, China Mainland.

Faster Delivery for Global Express Shipments to Kanagawa, Japan

Global shipments to the city of Sagamihara Chuo-ku in Kanagawa Prefecture will now be delivered one business day earlier.

Air Cargo Advance Screening Programme for Global Shipments to U.S.

The Air Cargo Advance Screening (ACAS) programme comes into effect on 12 June 2019, requiring all air carriers to submit air cargo information in advance of all shipments to the U.S.

Revised Regulation for Tobacco Goods Entering Australian Market

In November 2018, the Australian Government revised Section 69 of the Customs Act 1901, requiring all importers to comply with certain requirements when importing goods containing tobacco into Australia for personal or business purposes. These revisions will be coming into force on 1 July 2019.

CCIC Required for B2C Shipments to South Korea

Beginning 3 June 2019, a Customs Clearance Indigenous Code (CCIC) will be required for all B2C informal entry shipments to South Korea.

Import and Export Service Enhancements in Four Cities in Japan

Businesses in the Japanese cities of Chiryu, Obu, Kunitachi and Fuchu now enjoy better connectivity to the global marketplace.

Implementation of Regulation for Abandoned Goods in Philippines

The Philippines Bureau of Customs has implemented the Customs Modernization and Tariff Act in January 2019, adjusting the notice period from 30 days to 7 days to declare unclaimed goods as abandoned.

Faster Delivery for Shipments from Eastern China Mainland to Japan

Transit time for shipments using UPS Worldwide Expedited service from Eastern China Mainland to Japan reduced by one business day. 

UPS Enhances Services in 1,285 Postal Areas in South Korea

Beginning 1 April 2019, UPS has enhanced its service in 1,285 new postal areas in Seoul and Gyeonggi, South Korea to better serve businesses of all sizes and industries in the region.

Revisions to Fuel Surcharge Index and Additional Charges

Effective 6 May 2019, UPS has revised the Fuel Surcharge Index and dimensions of the Large Package Surcharge and Over Maximum Limits additional charges.

Faster Delivery for Global Express Shipments to Saitama, Japan

Global inbound shipment to Misato, Yashio, and Koshigaya in Saitama Prefecture, Japan will now be delivered one day earlier.

UPS Expands Express Delivery Service to over 51,000 New Locations across Singapore

UPS has expanded Worldwide Express^®service with guaranteed delivery by 12pm and/or 2pm for 51,034 new postal areas across Singapore.

UPS Japan Employees Contribute 830 Hours For 16th Annual Global Volunteer Month

UPS is now 80 percent toward achieving its global goal of volunteering 20 million community service hours by the end of 2020. Additional funds pledged to good causes by The UPS Foundation take the company’s charitable donations in Japan in 2018 to US$86,000.

UPS Appoints Sam Hung As New Managing Director Of UPS Taiwan, China

Today announced the appointment of Sam Hung as Managing Director of UPS Taiwan, China beginning 1 January 2019.

UPS Philippines And AIR21 Bring Storybooks Closer To Filipino Youth

In celebration of National Reading Month, UPS Philippines and AIR21 formalized their partnership with the Philippine Business for Social Progress (PBSP) for the program, “Sa Pagbasa, May Pag-asa (Hope in Reading),” a storybook donation campaign for public school students.

UPS Appoints Russell Reed To Lead Package Operations In Vietnam

The announcement of UPS (NYSE: UPS) to appoint a veteran specialist, Mr. Russell Reed, marks a new commitment to customers in the two strategic markets of Vietnam and Thailand in the ASEAN region.

UPS Hong Kong SAR, China Contributes Over 1,000 Hours To Community Service During 16th Annual Global Volunteer Month

UPS Hong Kong SAR, China team members participated in projects to help children, feed the hungry, and support those with disabilities in line with the United Nation’s Sustainable Development Goals

UPS Service Enhancements Target Growing Import Opportunities In China Mainland

Enhancements reinforce importance of import trade flows as UPS participates at the high-profile first China Mainland International Import Expo (CIIE)

UPS Vietnam Reaches Out To Local Communities for Its 16th Annual Global Volunteer Month

UPS Vietnam employees provided more than 2,000 volunteer hours in October, while The UPS Foundation donated US$97,000 to local charities

UPS Appoints Daryl Tay as New CM of Japan

Industry veteran with deep experience in Asia’s business landscape and segment expertise to drive business growth in Japan

Sales and Services Tax (SST) in Malaysia

The Sales and Services Tax (SST) has been implemented in Malaysia, replacing the existing Goods and Services Tax (GST).

Lower De Minimis Exemption Limit on Inbound Shipments to Indonesia

The de minimis exemption limit on inbound shipments into Indonesia has decreased from 100 USD to 75 USD per shipment per consignee per day.

Customs Requirements for China Mainland Imports and Exports

The General Administration of Customs of the China Mainland (GACC) has implemented and reinforced regulations for formal and informal entry shipments to and from China Mainland.

UPS EXPANDS UPS MY CHOICE^® SERVICE IN ASIA TO FACILITATE INTENSIFYING E-COMMERCE DEMAND

UPS introduces UPS My Choice^® in Asia Pacific, Africa, the Indian Sub-continent, Caribbean and Central and South America, Middle East, and Oceania, marking the largest expansion since the service’s launch.

Faster Clearance and Delivery for Express Shipments to South Korea

UPS Korea has increased the threshold for inbound express shipments, from KRW 1,000,000 (US$ 892*) to KRW 4,000,000 (US$ 3,565*) per shipment, that can be delivered before the payment of duties and taxes is completed. 

UPS Fuel Surcharge to Apply to Additional Handling and Over Max Limits Charges

Effective 9 September 2018, UPS will apply a fuel surcharge to the Additional Handling Charge and the Over Maximum Limits fee.

UPS Strengthens Asia Operations to Help Business Capitalise On Regional Opportunity

UPS today announced a series of network enhancements implemented across Asia, following strong company-wide growth in the first half of 2018.

UPS Expands Network Of Alternative Delivery Locations With E-Lockers In Taiwan, China

UPS today announced enhancements to its portfolio of retail solutions designed to improve the end-consumer experience for e-tailers.

UPS Thailand Service Enhancements Help Businesses To Trade Better And Faster

UPS announced additional service improvements in Thailand to better serve in the automotive and high tech businesses, two sectors earmarked as growth engines of Thailand’s 4.0 economic transformation.