UPS My Choice® for Business
Supercharge your business shipping with total visibility and control when you enroll in UPS My Choice® for Business.
Need a username? Sign up.
What Is UPS My Choice for Business?
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- View all inbound and outbound shipments
- Change delivery destinations and dates
- Get custom delivery notifications and manage alerts from anywhere.
FAQ
What can I do if UPS tracking says a parcel has been delivered, but the customer doesn't have their parcel?
If a UPS driver has completed the delivery, then the parcel's tracking status or a delivery notice (a UPS InfoNotice®) should indicate where the driver left the parcel. Customers should contact the sender of the parcel to initiate a trace process with UPS. The sender will then follow up with you.
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How will UPS My Choice for Business help me save time and do more?
UPS My Choice for Business is a one-stop hub for all your UPS services. Connect, view and manage UPS applications from a centralised dashboard. See all your inbound and outbound shipments in a single location – instead of tracking them individually. Delivery notifications and estimated delivery windows help you plan better and save time and money.
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How will UPS My Choice for Business help me improve my customer service?
UPS My Choice for Business can help you improve customer service by providing more accurate delivery timelines and allowing you to proactively monitor shipment status – before customers start calling.
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How can I share UPS My Choice visibility privileges and customise access levels?
Once you're signed up, the administration portal makes it easy to share visibility privileges with users in your business. You can customise their access levels based on job responsibility. My Choice for Business is a robust e-commerce platform, and we're constantly adding new features. Sign up today!
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