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Help and Support Centre

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Customer Assistance Contacts

If you're looking for help and support, further information, or you'd like to let us know something about our products and services, you can contact our Customer Assistance through the following channels:

Via e-mail at the following link E-mail UPS

Via phone at 02 30 30 30 39 or for technical issues at 02 48270032

Via our social media channels on Facebook or Twitter

Additional contact options

Contact the Country Manager

If you've already used our standard contact channels and would still like to get in touch, you can directly contact Karl Haberkorn, country manager of UPS Italy, writing to the following address: direzioneitalia@ups.com

Please note that for urgent service issues, the quickest way to allow us to take charge it is  contacting us via telephone.

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