If your ink cartridge is running out of ink or the cartridge is new, the lines created on the labels may be broken or light. Replace old ink cartridges and use your printer diagnostics to improve the print quality until dark, crisp, solid lines are printed. Your UPS driver may be unable to accept a package if the label is unreadable or unscannable.
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UPS tracking solutions show the progress of your shipment every step of the way, across town or around the world.