To file a claim in the U.S. or Canada: Select the link below.
To file a claim in other countries: Contact your local UPS office.
If you are the receiver, notify the shipper to initiate the claim process.
If you are the shipper, UPS Customer Service will give you a claim number, known as an LDI number, along with the address of your local UPS Claims office. You may then send these items to the claims office:
Our online tool lets you ship with confidence without downloading software.
UPS tracking solutions show the progress of your shipment every step of the way, across town or around the world.