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UPS CampusShip offers Bill Receiver (Freight Collect) and Bill Third Party billing options. Bill Receiver lets you bill your shipping charges to the shipment receiver. Bill Third Party lets you bill your shipping charges to a party other than the shipper or receiver. You may select your billing options when processing a shipment.
To void a package, select the Shipping tab and then select View History or Void Shipment. If the shipment you want to void does not appear in your history wait several minutes and refresh the screen. Locate the shipment to be voided, select the button next to the shipment and select Void Shipment. You may also void a shipment from the Complete a Shipment page.
The shipment and all packages in the shipment will be voided and an "x" will appear next to the shipment in the voided column. You may void UPS CampusShip packages from your shipping history only within 90 days of processing the package.
Note: If you need to void a shipment older than 90 days, please contact UPS Customer Service.
UPS Account: If the shipment you were unable to get to UPS was charged to your UPS account number, and you are unable to void it using View History or Void Shipment in UPS CampusShip, contact UPS to request a refund.
Payment Card (for example a debit or credit card): If you use a payment card to ship packages and need to void a package after the 24-hour limit, contact your payment card company to receive a refund on the processed but unshipped package.
Please review your local UPS Terms and Conditions or contact UPS.