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Parcel Returns
Returns that deliver.
Create a competitive advantage with a returns strategy that works for your customers, your brand – and your bottom line.
Make returns your competitive advantage.
Having a responsive, efficient and easy parcel returns process is essential for meeting customer expectations, controlling costs – even expediting critical recalls.
Whether retail, high tech, manufacturing or healthcare, put our broad returns portfolio and reverse logistics capabilities to work for your business. With capabilities such as omni-channel management, process automation, e-commerce site integration and services that improve security, cycle time, post-sales support and inventory management, you'll build customer satisfaction, loyalty, while impacting your bottom line results.
Comprehensive Parcel Return Service Options
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UPS Returns®
Easily send customers labels for efficient returns and tracking.
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UPS Returns® Plus
Provide pre-paid returns with UPS driver collection for greater control over cycle times and package security.
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UPS Returns Technology
Integrate enhanced return processes and visibility into your customer-facing website or customer service software.
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Reverse Logistics and Post-Sales Services
Work with UPS to optimise a programme for large-scale returns, recalls or repair/replacements with full inventory lifecycle management.
Delivering possibility.
Remarkable services that go beyond shipping and tracking to help you expand your business.
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