• Temporary Service Adjustments due to Events in Beijing, China Mainland… More
  • Service Adjustments related to Coronavirus… More
  • Significant Weather Events Across the Globe are Impacting the UPS Network… More
  • Services may be impacted by Brexit… More
  • Temporary Service Suspension due to Heavy Rain in Parts of Japan… More
  • Customs regulations and requirements for import or export of medical supplies and equipment… More
Skip to Main Content

Contact UPS

Contact Information

Customer Service Hotline

Contact Information

Tel.: 852-2735-3535
Monday - Friday: 08:30 - 22:30
Saturday: 08:30 - 18:15

UPS Parcel Delivery Service Ltd.

UPS Administration Office
36/F, 9 Wing Hong Street
Cheung Sha Wan
Hong Kong SAR, China
Tel.: 852-2738-5000
Fax: 852-2738-5070
Monday - Friday: 08:45 - 17:45

Lai Chi Kok Service Centre

Ground Floor, Manley Tower
828 Cheung Sha Wan Road
Hong Kong SAR, China
Monday - Friday: 09:30 - 19:30
Saturday: 09:30 - 18:00

UPS Air Hub*

Room ZN09, 1/F., Express Centre
Super Terminal 1
Hong Kong International Airport
Hong Kong SAR, China
Monday – Saturday: 00:00 – 23:59

UPS Centre Operations*

Units 4022E-4027E, 4/F
ATL Logistics Centre B
Berth 3, Kwai Chung Container Terminal
Kwai Chung
Hong Kong SAR, China
Monday – Saturday: 10:30 – 23:00

UPS Centre Operations*

Basement, Sunshine Kowloon Bay Cargo Centre
59 Tai Yip Street
Kowloon Bay, Kowloon
Hong Kong SAR, China
Monday – Saturday: 10:30 – 22:30

UPS Centre Operations*

Room B, 6/F, Evergain Center,
28 On Muk Street, Shek Mun,
New Territories
Hong Kong SAR, China
Monday – Friday: 09:00 – 22:30
Saturday: 09:00 – 21:00

*Call our Customer Service at 2735-3535 should you want to obtain cut-off time information and self-tender shipment to the above locations.

UPS Asia Pacific Region Office

UPS House
22 Changi South Avenue 2
Singapore 486064

Technical Support

Tel.: 8206 2133
Monday - Friday: 08:30 - 18:30
Saturday: 08:30 - 12:00
Closed on Sunday and Public Holidays

E-mail UPS

Billing Questions

For support regarding billing and payments, please contact UPS at 8009-69618 (toll free).