Service Alerts
Severe weather, natural disasters, and other conditions beyond our control can occasionally disrupt our services. If there is an active service disruption, it will appear below. A gold alert ribbon will also appear at the top of all ups.com pages. If there is no service alert information below, the UPS transportation network is operating normally.
Service Alerts alert3/3
Summary (Last Updated: 10/05/2021; 11:00) UPS is open for business: Service impacts related to Coronavirus
UPS is Open for Business
UPS operations will continue, with daily collections and deliveries except where constrained by government restrictions.
For parcels requiring a signature, our drivers can temporarily do this on behalf of the customer to avoid unnecessary contact via hand-held devices.
Reinstatement of UPS Money Back Guarantee
Effective for shipments sent on or after 10 May 2021, the UPS Money Back Guarantee is reinstated for Express services in Europe.
Summary (Last Updated: 27/04/2021; 18:06) UPS Services to and from India
UPS Services to and from India
Due to the Coronavirus pandemic, some UPS shipments to and from India may experience a delay.
UPS will continue to provide export and import services, including pickup and delivery.
Summary (Last Updated: 27/03/2020; 12:28) COVID-19 and Transactions
Respecting the latest public health guidelines and precautions for coronavirus (COVID-19), we would like to inform you that the company's reception will be open daily 9.00-17.00 while for everyone's safety, transactions will only be made by credit card.