Shipping cost depends on origin, destination, service, package weight, and other considerations. Calculate Time and Cost helps you compare delivery times and published rates for sending UPS shipments to destinations around the world.
Using the tracking number automatically assigned to your shipment, visit your country or territory's UPS homepage and enter the number in the track window. You can enter multiple track numbers if needed. You'll be able to see the shipping date, the current location of the package, the estimated arrival date, and verify the arrival of your shipment. If you're using Quantum View Manage®, WorldShip®, UPS CampusShip® or UPS My Choice®, you can set preferences to receive email or text notifications.
To calculate the delivery time for any shipment going anywhere served by UPS, go to Calculate Time and Cost, located on the main Shipping menu. Follow the directions, noting the required fields labeled with this symbol ★ .
When you create a shipment, you can assign it a reference name or number that aligns with your customers' or your business systems. This reference can contain letters and/or numbers, and can be a Purchase Order (PO) number, a customer’s job number, a Bill of Lading number, or even a group of words that identifies the shipment. To use this reference to track your shipment, go to the main Tracking page and select Track by Reference. Input your reference in the Shipment Reference field, indicate whether your shipment is package or freight, and select your shipping dates. Then select the Track button.
Your package is still within the UPS network and, unless otherwise noted, should be delivered on the scheduled delivery date. Shipment movement information is captured each time a tracking label is scanned in the UPS delivery system. There may be several days between scans if the shipment is going cross-country or moving between countries.
If your shipment is expected to be in transit for more than a day between tracking scans, we will display the day and date of the Next Expected Tracking Event in the Shipment Progress area. This message does not mean that your shipment is behind schedule or stopped moving; it simply means that the tracking label might not be scanned for a while. We display the Next Expected Tracking Event so you can rest assured that your shipment is still moving even though no new tracking scans may appear for a while.
Enter your tracking number into the Tracking tool to see what day your package is due to arrive. Our drivers typically deliver between 9:00 a.m. and 7:00 p.m. Choose Send Updates from Tracking to receive email or text notifications.
The driver will try to leave your package out of plain sight for safety, so start by doing a little investigative work. Check all exterior doors and anyplace where the package could be placed. If you are still unable to locate the missing package, contact the sender to start a package investigation.
If ups.com Tracking shows that you have an "exception", it means an event or situation, such as a customs delay, may cause your delivery to be rescheduled. Check the Shipment Progress section in Tracking for details about changes in delivery schedule. Shipment movement information is captured each time we scan your tracking label in the UPS delivery system. There may be several days between scans if the package is going cross-country or moving between countries.