Learn more about the following topics:

What types of files can I import?

You can import comma separated value (CSV) or DAT file types into the UPS tracking system. Each file can contain up to 100 UPS Tracking Numbers. These files must be formatted such that a UPS Tracking Number is the first element in each row. No additional data should be in the file.

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How many UPS tracking numbers can I import at one time?

Each file you import can contain up to 100 UPS Tracking Numbers.

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No. You must import each file individually.

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Do I need to format my Tracking Numbers when using the UPS tracking application?

Yes. Please format files so that a UPS Tracking Number is the first element in each row.  There should be no additional data in the file.

UPS Tracking Numbers appear in the following formats:

  • 1Z9999999999999999
  • 99999999999
  • T9999999999
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How will I receive my tracking results?

You can either receive your tracking results in an e-mail or have UPS create a comma separated value (CSV) file on your computer. You can open or import a CSV file in any spreadsheet application.

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What information is included in my tracking results?

The tracking results include all tracking summary and detail information. Results do not include shipment progress information gathered from intermediary scans while in transit.

Detailed information includes:

  • Tracking Number
  • Delivery status
  • Delivery date and time
  • Location where the shipment was delivered
  • City and country where the shipment was delivered
  • Shipment weight and measure
  • Number of packages in shipment
  • Customer name and address (only available for Signature Tracking subscribers)
  • C.O.D. status and amount
  • References
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No. This feature is not available for freight shipment tracking.

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How long will it take to get my tracking results?

You should receive e-mail results within one business day.

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