Service Alerts
Service Alerts alert1/2
Summary (Last Updated: 05/11/2021; 15:45) UPS is open for business: Service impacts related to Coronavirus
UPS is Open for Business
UPS operations will continue, with daily collections and deliveries except where constrained by government restrictions.
For parcels requiring a signature, our drivers can temporarily do this on behalf of the customer to avoid unnecessary contact via hand-held devices.
Reinstatement of UPS Money Back Guarantee
Effective for shipments sent on or after 10 May 2021, the UPS Money Back Guarantee is reinstated for Express services in Europe.
Summary (Last Updated: 05/11/2021; 15:45) Temporary service relaxation for UPS Standard shipments from Great Britain to Germany
Effective 10 May, UPS will add an additional day in transit for UPS Standard shipments from Great Britain to Germany. This reflects the additional time currently required to clear shipments through German customs, due to increased volumes and shipments arriving with incomplete documentation. Please ensure a complete and accurate commercial invoice is provided for all shipments between Great Britain and the European Union.
These changes will be reflected in UPS shipping systems. For the latest status of your shipment, we encourage you to track your shipments on http://ups.com