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Additional Charges

Additional Charges
 

Item

Cost (£)

Sending Shipments

Currency Conversion Rate 0.75% of the amount converted

Over Maximum Limits*

£33.55 per package

Large Package Surcharge*

£33.55 per package

Special Handling of Undeliverable Shipments Surcharge (In Addition to Transportation Cost)

£4.10 per shipment for worldwide services

Address Correction

£5.50 per shipment

Receiver or Third Party Refuses to Pay

£9.20 per shipment

Missing or Invalid Account Number Fee

£9.55 per shipment

Signature Required

Adult Signature Required

£0.90 per shipment

£2.30 per shipment

Weekly Service Charge £5.83 per week
On-Call Collection

£3.33 Same Day on the Web
£4.17 Same Day by Phone
£1.67 Future Day on the Web
£2.50 Future Day by Phone

UPS carbon neutral (per package/per pallet)

GBP 0.10 per package will be charged for domestic UPS Express Plus, UPS Express, UPS Express Saver and UPS Standard shipments. GBP 0.20 per package will be charged for UPS Express Plus, UPS Express, UPS Express Saver and UPS Standard shipments destined within the EU, as well as for UPS Standard shipments to Liechtenstein, Norway and Switzerland. GBP 0.50 per package will be charged for UPS Express Plus, UPS Express (NA1), UPS Express, UPS Express Saver shipments destined outside of the EU, and for UPS Expedited.
GBP 12.50 per pallet for UPS Worldwide Express Freight shipments.

Sending and Receiving Shipments

Extended Area Collection and Delivery Service



Remote Area Collection and Delivery Service

0.34/17.80 for domestic and international shipments (per kg/minimum, whichever is greater)


0.43/22.50 for domestic and international shipments (per kg/minimum, whichever is greater)

Additional Handling Service*

£7.00 per package

All other core services
Residential Delivery Service

£2.08 per shipment
Late Payment Fee (fee of % of the invoiced amount/maximum, whichever is lower) 8%/40.00
Book-Ins* 4.43 per package, subject to a minimum charge of 13.19 per shipment per 24 hours

Freight
Freight Residential Delivery

Freight Saturday Delivery

Oversize Pallet Charge


£81.15 per shipment

£151.00 per shipment

£82.50 per pallet

Brokerage Services - Import

Always Contact on Customer Request £8.50 per shipment
Duty and Tax Forwarding Charge £14.35 per shipment

Additional Tariff Lines/Complex Entries
(per additional tariff line)

£5.15 per shipment

Bonded Transfer UPS Guarantee

£28.00 per shipment

Bonded Transfer Handling Fee

£12.30 per transit shipment

Warehouse Storage
(after 3 working days)

£13.00 (per package/per day)

Non Credit Account Handling Fee (of the advanced amount/minimum, whichever is greater)

2.5%/11.25

Post Entry Clearance Services

£59.50 per shipment

Disbursements (fee of % of the advanced amount/minimum, whichever is greater)

2.5%/11.25
Non Routine Formal Entry £22.50 per shipment
Other Government Agency (OGA) Entry £11.25 per shipment

Additional General Services

Pick up Service

Schedule a collection - Same day on the web

Schedule a collection - Same day by phone

Schedule a collection - Next day on the web

Schedule a collection - Next day by phone

£22.50 per shipment



£3.33 per stop

£4.17 per stop

£1.67 per stop

£2.50 per stop

Brokerage Services - Export

Additional Tariff Lines/Complex Entries

£2.50 /additional tariff line > 5

RTS Fee

£10.00 per shipment

Warehouse Storage

£13.00 /per Pkg/day (after 3 work days)

Post Entry Clearance Services

£43.00 per shipment

Non-Routine Formal Entry

£12.50 per shipment

Other Government Agency (OGA) Entry

£11.25 per shipment

Other Additional Tasks

£10.00 per shipment
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Large Package Surcharge

A Large Package Surcharge will be applied to each UPS package when its length plus girth [(2 x width) + (2 x height)] combined exceeds 330cm, but does not exceed the maximum UPS size of 419cm.

Large Packages are subject to a minimum billable weight of 40kg in addition to the Large Package Surcharge.

An Additional Handling charge will not be assessed when a Large Package Surcharge is applied.

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Missing or Invalid Account Number Fee

An account number is invalid if it is not the correct account number for the bill-to party, or if it is the account number for a consignee or third party who fails to pay the shipping charges.

  • A charge per shipment will be assessed for domestic (if available) and international shipments with a missing or invalid payer account number. Additionally, if the consignee or third party fails to pay the shipping charges, the original shipper will be billed a refusal fee plus the shipping charges.

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Over Maximum Limits

Packages with an actual weight of more than 150 pounds (70 kg), or that exceed 108 inches (270 cm) in length or a total of 165 inches (419 cm) in length and girth combined, as measured to determine their billable weight, are not accepted for transportation. These packages are subject to an Over Maximum Limits surcharge, in addition to all other applicable charges, if found in the UPS small package system. Packages exceeding 165 inches (419 cm) in length and girth combined are also subject to the Large Package Surcharge.

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Address Correction

If a mistake has been made in the address, we will make every reasonable effort to find the correct address and deliver the shipment if it is within the same destination country. An additional charge for this service will be billed to the shipper. You can view the address correction charges in the Additional Charges table.

 

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Brokerage Services

UPS Brokerage services are provided at no extra cost for routine customs clearance. Our aim is always to provide the one-step, seamless process and quick customs clearance that is crucial to on-time delivery. Clearance preparation begins while your shipment is still in transit because of the advance notice feature on the UPS network. Government regulations require specific documentation for international shipments, and UPS provides expert services for the preparation of complete and accurate export documentation. We offer optional customs services to help you prevent unpredicted delays to your shipment. Some of these services are subject to additional charges. Please see these charges in the Additional Charges table.

Additional charges that may apply for customs clearance procedures include, but are not limited to, the following:

  • Clearance procedures involving a government agency other than customs
  • Transit procedure
  • Storage
  • Customs inspection
  • Border inspection post charges
  • Shipments cleared by a third party


For full details, contact your UPS representative. All supplements and additional charges are exclusive of tax.

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UPS carbon neutral

UPS carbon neutral is an option for shippers who are conscious about their climate impact and are doing something positive about it. Using UPS carbon neutral lets you demonstrate your commitment to climate change, and enables you and your package recipients to share in that commitment. When you select UPS carbon neutral, a flat fee will be added to your bill for each package selected.

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Currency Conversion

Charges to a payer's account in a foreign currency will be converted to the payer's currency using a weekly exchange rate secured through major money centre banks.

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Disbursements

UPS customs brokers are experienced with complex commercial shipments. Electronic transmissions of shipment data helps speed customs clearance. UPS may prepay duties, taxes and other government charges on behalf of the payer. Disbursement charges are noted in the Additional Charges Table.

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Extended Area and Remote Area Surcharges

Extended Area Surcharge
UPS provides a collection or delivery service in extended, as well as urban, areas. An additional charge applies for each shipment that is collected or delivered in an extended area.

Remote Area Surcharge
This surcharge is applied for delivery to or collection from an area beyond UPS extended areas, which are less accessible for collections and deliveries (domestic and international services).

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Duty and Tax Forwarding Charge

This charge is for shipments outside the EU, when the payer of duties and taxes is not located in the destination country. It is billed to the party who pays the transportation charges.

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Additional Handling Charge

Additional Handling applies to the following:

  • Any article that is encased in an outside shipping container made of metal or wood
  • Any cylindrical item, such as a barrel, drum, pail, or tire, that is not fully encased in a corrugated cardboard shipping container
  • Any package with the longest side exceeding 48 inches (122 cm) or its second-longest side exceeding 30 inches (76 cm)
  • Any package with an actual weight greater than 70 pounds (32 kg)
  • Each package in a shipment where the average weight per package is greater than 70 pounds (32 kg) and the weight for each package is not specified on the source document or the UPS automated shipping system used

UPS also reserves the right to assess the Additional Handling Charge for any package that, in UPS's sole discretion, requires special handling.

In consideration of the additional handling required on our part, and subsequent potential delays in processing these shipments, UPS does not provide a money-back guarantee for them. UPS does, therefore, not refund the shipping charges if shipments requiring additional handling are not delivered by the time normally scheduled for such shipment.

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Interest on Late Payment

UPS will send you an invoice for the services we have provided. The invoice will stipulate a date for payment. If UPS does not receive payment on or before that date we reserve the right to charge you interest. The rate of interest, which is determined by prevailing rates, will be indicated on the invoice.

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Late Payment Fee

UPS will send you an invoice for the services provided. In the event that payment of an invoice is overdue, UPS may charge a late payment fee. The relevant amount will appear on your next UPS bill. This fee is in addition to any interest charges and legal rights and remedies available to UPS.

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On-Call Collection

You can have your shipment picked up from your home or office by scheduling a collection service online at ups.com or by calling 03457 877 877. UPS will pick up all packages with a single collection service request. A collection service may be scheduled for the same day or a future day.

On-call collection service charge applies for Electronic Return Label, Print Return Label, and regular or alternate address pickup. Cash payments are available for on-call collection service.
Charges differ based on the collection service request type:
- Same Day by Phone
- Same Day on the Web
- Future Day by Phone
- Future Day on the Web

This charge does not apply to:
- Return package collections included in the UPS 1 Attempt and UPS 3 Attempts Returns Plus services.
- Collections containing international shipments to destinations outside the European Union within the pickup stop

Note: UPS Worldwide Express Freight® collection or drop-off can either be scheduled at ups.com or by calling UPS. UPS Worldwide Express Freight collections cannot be combined with UPS Standard or Express small package collections.

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Oversize Pallet Charge

Depending on origin and destination, this surcharge may apply to certain UPS Worldwide Express Freight shipments. To determine if a particular origin or destination has an oversize pallet limit, please visit www.ups.com/worldwideexpressfreight.

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Residential Delivery Service

UPS provides delivery service to residential addresses as well as business addresses. A residential delivery is one made to a home, including a business operating out of a home. For each residential delivery, an additional charge per shipment applies.

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Adult Signature Required

Use "Adult Signature Required" to prevent minors from accepting deliveries of goods for legal or other reasons. This may apply to alcoholic beverages and tobacco products, but also to goods that you prefer an adult to receive.

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Signature Required

Normally, UPS requires the signature of the receiver for all deliveries. As an exception, deliveries in certain countries are allowed on "Driver release" (delivery in a location in the receiver's premises without the need for a signature) or on "Letter box release". Letter box release is a secured release by a service provider which will allow residential packages to be left in a safe letter box without a signature.

Use Signature Required to prevent the use of "Driver Release" or "Letter Box Release" in applicable countries.

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Special Handling of Undeliverable Shipments

When UPS has taken measures to try to deliver any Worldwide shipments, but has been unsuccessful, we will process your shipment acting on your instructions. The transportation cost and a surcharge will be charged to the shipper for the processing of each such undeliverable shipment. Please see the Additional Charges table for pricing information.

For all shipments within the EU and within your country, we will automatically return your shipment by UPS Standard service (where available). Transportation and fuel charges will apply for the return.

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Taxes

All our additional charges and optional service charges are exclusive of taxes. Where applicable, value added tax (V.A.T.) will be chargeable at the standard rate.

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Weekly Service Charge

A UPS driver will visit you once a workday to collect your shipments. A weekly service charge will apply.

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Aviation Security

EU regulation 831/2006 came in to effect on 1 March 2008 and requires that all volume carried on aircraft originating within the EU be subject to security checks prior to loading. As a result of UPS's compliance to this regulation, shippers' packages may be scanned by X-ray/EDS equipment.

Shippers contribute to this program by paying a surcharge for their international shipments and their shipments within Europe using UPS Express Plus, UPS Express, UPS Express Saver, and UPS Expedited services.

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Extended Area Collection and Delivery Service

UPS provides a collection and delivery service in extended areas as well as urban areas. An additional charge applies for each shipment that is collected or delivered in an extended area. This charge can be found in the Additional Charges table.

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Receiver or Third Party Refuses to Pay

This charge applies when the Bill Receiver or Bill Third Party option has been selected and the bill-to party refuses to pay the shipping charges. A processing fee per shipment will be charged to the shipper, in addition to the shipping charges and other amounts payable when non-payment occurs. You can calculate the fees using the Additional Charges table.

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Where to Get More Information