UPS Smart Pickup®

UPS Smart Pickup combines the predictability of an automatic Daily Collection with the flexibility of requesting a collection on demand. Having UPS come to your business only when you have a parcel to ship saves fuel and reduces carbon emissions.


The UPS Smart Pickup option uses innovative technology to automatically arrange a collection only when you have parcels to ship. When you process a shipment using WorldShip®, UPS Internet Shipping or UPS CampusShip®, the system automatically notifies a UPS driver to make a UPS Smart Pickup on the same day to collect all prepared parcels. If a parcel is processed too late in the day to notify the UPS driver to collect your parcel the same day, you can schedule a UPS Smart Pickup for the following day, request a UPS On-Call Pickup® or find a UPS location to drop off your shipment.


These details pertain to UPS Smart Pickup:

  • UPS Smart Pickup is available to UPS account holders for all UPS services from any validated collection location in Germany.
      • Choose the scheduled collection time when you open your payment account or edit your account options.
      • UPS Smart Pickup notify time is generally one hour before your scheduled collection time.
    • The first parcel of the day must be processed before the notify time in order to receive a collection on the same day.
      • The UPS driver will collect any additional parcels ready at the time of collection.
    • In the event that the first shipment of the day is processed after the notify time, you may:
      • Schedule a UPS Smart Pickup for the next business day.
      • Schedule a UPS On-Call Pickup for the same day, if possible.
      • Find a UPS drop-off location
    • Customer must process a shipment:
      • Using UPS WorldShip, UPS Internet Shipping or UPS CampusShip
      • Using Schedule a Collection on

    Note: For customers using UPS Worldship 2010 or higher with multiple account numbers, shipments must be processed using a UPS Smart Pickup account number in order to initiate a UPS Smart Pickup. Processing a shipment with an account number not associated with UPS Smart Pickup will not automatically initiate a collection.


    Along with predictability and flexibility, other benefits of UPS Smart Pickup include:

    • The convenience of having UPS automatically make a collection on days when you have parcels to ship.
    • Reduced impact to the environment by having UPS make a collection only on days when you have parcels to ship.
    • If you have a shipment after the UPS driver has made the scheduled collection, you can schedule a UPS On-Call Pickup. UPS Smart Pickup customers receive one UPS On-Call Pickup per day at no extra charge for parcels tendered at their usual collection location (parcels tendered at an alternative collection location incur UPS On-Call Pickup fees.)
    • UPS Smart Pickup customers will receive a UPS PDF Invoice.
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