UPS Returns Exchange offers you peace of mind for your high-value product returns and replacements. With the UPS Returns Exchange contract-only solution, UPS delivers a replacement item with simultaneous collection of a return shipment--the UPS driver will deliver the replacement only after receiving the return item.
UPS Returns Exchange gives your customer a concierge-like experience with hands-on assistance, while giving you more control over the return or replacement process.
You'll have more control over what is returned and when.
Access the same up-to-date information as our customer care representatives—on your schedule.
We are ready to keep your packages moving so you can keep your promises.
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