Create a competitive advantage with a returns strategy that works for your customers, your brand – and your bottom line.
Having a responsive, efficient and easy returns process is essential for meeting customer expectations, controlling costs – even expediting critical recalls.
Whether retail, high tech, manufacturing or healthcare, put our broad returns portfolio and reverse logistics capabilities to work for your business. With capabilities such as omni-channel management, process automation, e-commerce site integration and services that improve security, cycle time, post-sales support and inventory management, you'll build customer satisfaction, loyalty, while impacting your bottom line results.
Provide pre-paid returns with UPS driver collection for greater control over cycle times and package security.
Puts you in control of having UPS deliver replacements in exchange for the customer's return item.
Integrate enhanced return processes and visibility into your customer-facing website or customer service software.
Easily estimate your shipment's transit time and cost with our online calculator.
Track packages and find UPS locations while you’re on the move with our mobile tools.
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