From check out to receiving and returns, UPS e-commerce logistics provide a superior customer experience consistently across Europe’s top markets.
Today’s digital shoppers expect a convenient and flexible online experience, whether they are purchasing from a local retailer or from a shop abroad. With an arsenal of digital platforms and delivery solutions, UPS can help you offer them a personalized, simplified and reliable online shopping experience, both pre- and post-sale.
Off-the-shelf technology that integrates shipping functionality and visibility into your online channels, from plug-ins to APIs and third-party solutions.
Don’t make your customers wait until Monday. Offer weekend delivery with a market-leading coverage of Saturday delivery services across eight of Europe’s top e-commerce markets.
Give customers more delivery flexibility with the UPS Access Point™ network. This economical and sustainable alternative to home deliveries lets your customers collect their parcels from a nearby retail location when it suits their schedule.
The delivery experience is an important part of overall customer experience. That’s why UPS provides your customers with automatic delivery notifications one day before a scheduled delivery, so they can plan ahead. Our notifications provide 1-4 hour estimated delivery windows and offer a range of free options to change the delivery date or location to eliminate missed deliveries.
Build brand loyalty by providing a simplified post-purchase experience. With UPS Returns your customers can activate a return shipment in three easy steps, with the option to print a return label or download a mobile barcode to be scanned at the drop-off location. A simplified post-purchase experience that helps you turn return shippers into return shoppers.
Utilize our global network and local expertise to scale your business efficiently, from free international trade tools to economical and express shipping and streamlined customs clearance solutions.
Improving the Customer Experience
Growing Your Business
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