To file a claim in the U.S. or Canada: Select the link below.
To file a claim in other countries: Contact your local UPS office.
If you are the receiver, notify the shipper to initiate the claim process.
If you are the shipper, UPS Customer Service will give you a claim number, known as an LDI number, along with the address of your local UPS Claims office. You may then send these items to the claims office:
Easily estimate your shipment's transit time and cost with our online calculator.
Our online tool lets you ship with confidence without downloading software.