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UPS Billing Centre Invoice Dispute Requests

Request an Adjustment/Dispute a Charge

  1. Log in to the UPS Billing Centre
  2. Select the Invoice Number for which an adjustment is needed
  3. Select Invoice Summary
  4. Select Shipment/Charge Detail
  5. Select Total Amount

View Adjustments/Disputes

You can view adjustments made on any invoice:

  1. Select Invoice from the Invoice drop down menu. An icon will appear in the Dispute column if a dispute has been requested.
  2. Select the dispute icon to view dispute details.

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