UPS Smart Pickup®
Save time and the planet by confirming a collection when you have parcels ready for us, eliminating interruptions to your day.
Who Smart Pickups® Are For
Smart Collection Benefits
How to Enrol in a UPS Smart Pickup®
FAQ
UPS Smart Collection service can also be activated by scanning the account's custom QR code from any smartphone. You can fully manage these settings on the UPS Collection Dashboard.
UPS Smart Collection is compatible with all UPS shipping services; however, a Smart Collection cannot be confirmed by processing a UPS Ground Saver or UPS Worldwide Express Freight shipment. The collection must be confirmed by processing a parcel with different service level or by manually confirming the collection.
If you process your first parcel after your notify-by time, your UPS Smart Collection service will be confirmed for the next business day. You also have the option to schedule a same day, one-time collection if needed.
You must confirm your collection to schedule UPS Smart Collection service for that day or the next business day. Once your collection is scheduled, you’ll receive a Collection Reference Number (PRN) to reference that collection.
Using WorldShip:
Set your preferences within WorldShip to automatically schedule UPS Smart Collection service upon label manifest or prompt the user each day.
- Automatically schedule a Smart Collection: Upon processing first shipment of the day, WorldShip will automatically schedule the collection without additional confirmation by user.
- Prompt user prior to scheduling a Smart Collection: Upon processing first shipment of the day, WorldShip will ask the user if they would like to schedule a collection.
Using UPS.com Shipping:
When creating your shipment, you can choose between the following options in the Shipping Service section to confirm your collection:
- Request today’s Smart Collection: Your collection will be confirmed for the same day, as long as the first parcel is processed by the notify-by time.
- Request tomorrow’s Smart Collection: Your collection will be scheduled for the next business day.
- Schedule a UPS One-Time Collection: If your notify-by time has already passed, you have the option to schedule a separate collection from your UPS Smart Collection service for the same day or next business day.
Using CampusShip:
You will be able to schedule your UPS Smart Collection service in the Shipment Processing screen and can choose from the following options:
- Include this shipment with the Smart Collection: Confirms collection for the same day if the first parcel is processed by the notify-by time. Otherwise, a collection will be scheduled for the next business day.
- Schedule a UPS One-Time Collection: A separate collection from your UPS Smart Collection service will be scheduled for same day or next business day.
Using a Non-UPS Shipping Platform:
UPS Smart Collection service customers shipping on third-party platforms integrated with UPS Collection or transactional Shipping APIs (PLD is transmitted to UPS upon manifest) will automatically confirm their collection after processing their first shipment of the day.
You may also easily schedule your UPS Smart Collection service through the UPS Collection Dashboard. Select Request a Smart Collection to schedule your collection or generate your account-specific QR code, which can be printed and scanned from any smartphone to confirm a collection.
Full UPS Smart Collection service functionality is also available by integrating the UPS Collection API, which can be access through the UPS Developer Portal.
To access and update your collection preferences:
- Log in (if you have not already) and go to your UPS Collection Dashboard.
- Choose your account from the drop-down menu.
- Click on “Collection Settings”, then “Collection Options”.
- View or update collection type and time options.
Need a Different Collection Option?
UPS has flexible collection solutions designed to match the pace of your business.