Import/Export

There are special stipulations on the following commodities when shipping to Rwanda. If you plan to ship one of the commodities listed below, be sure to adhere to the following stipulations in order to avoid delays and holds at customs.

Electronic Equipment

A Special license is required and can be obtained locally free of charge and will be issued upon presentation of commercial invoice (this procedure is only handled by the consignee).

Intercompany Data on CD-Rom/Disk

Data shipments to Rwanda require an invoice stating the value of the CD-ROM or disk only.

USB Sticks

Data shipments require an invoice with the character of the USB stick (storing intercompany data) and the value of the USB Stick.

In addition to the commodities which UPS prohibits to all countries or territories served (listed here), it is prohibited to ship the following commodities to Rwanda.

Checks

Checks are prohibited.

Credit Cards

A maximum of 2 credit cards may be sent to an individual as a document shipment.
Otherwise, credit cards are prohibited.

Drugs (also see Medicine)

Medicine is prohibited.

Liquids

The UPS Nairobi hub in Kenya cannot transit any package that has liquid content item on a Small Package basis. This applies to all types of items in liquid form.

Kenya airways(KQ) has restricted this movement on courier mode and packages should only be moved on airfreight mode(SCS) direct to destination.

It will also not be able to RTS such packages as Kenya Airways is used for all exports too.

Please note: This applies to transit volumes, not Kenya import but also from Cologne, Dubai and Johannesburg hubs.

Medicine (also see Drugs)

Medicine is prohibited.

Passports

Passports are only acceptable when shipped from company to company. Private individuals are not allowed to ship passports. All passport shipments are subject to French Border Police regulations.

Personal Effects

Customers must use an authorized UPS / MBE (Mail Boxes Etc) Store or UPS Customer Center to ship personal effects.

The UPS Store, Mail Boxes Etc. or UPS Customer Center will be required to identify personal effect shipments on the shipping label by placing "Personal Effects" in the Reference Field of a UPS "smart" label or in the Special Instructions Field of a UPS waybill. They must also clearly indicate 'Personal Effects' shipment on the Commercial Invoice.

Personal Effects are classified as used items (owned for a minimum of 6 months) intended for the consignee's personal use. Any items intended for any other use, such as wholesale or retail sales, business purposes, or for distribution are not considered personal effects and cannot be shipped on this basis. "Personal Effects" must be clearly stated on the invoice and goods description.

All of the following documents must be scanned into DIS/SIR and originals on the package:

• An inventory list with estimated values with the reason for importation (holidays, move, relocation)
• A confirmation that the goods are older than 6 months and that they are intended for personal use only
• A photocopy of passport or ID card

Any items intended for any other use, such as wholesale or retail sales, business purposes, or for distribution are not considered personal effects and cannot be shipped on this basis.

Excisable goods (for example, perfume, alcoholic drinks, tobacco), medicine and perishable food can not be cleared as personal effects.

Personal effects shipments are not allowed in combination with Return Services.

Products Made in Iran

Products made in Iran are prohibited in our service due to a current embargo.

Traveler's Checks

Only unused traveler's checks may be imported.