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Import/Export

United States to Canada

Country or Territory Regulations Topics:

Import Documentation

United States Tariff (UST) and Mexico-United States Tariff (MUST)

The NAFTA Certificate of Origin is uniform among Canada, the United States, and Mexico and is acceptable for use in any of the NAFTA countries or territories. "United States" includes the fifty states, the District of Columbia and Puerto Rico and the foreign trade zones located in the U.S. and Puerto Rico, but, for purposes of the UST, does not include the Virgin Islands, Guam or any other area over which the U.S. government exercises similar jurisdiction.

Preferential treatment may be obtained two ways. For entries with a total value of $CDN 2500.00 or more, the NAFTA Certificate of Origin is required. For entries with a value that does not exceed $CDN 2500.00, the importer must have a statement from the exporter or producer of the goods certifying that the goods have met the conditions of the NAFTA Agreement.

The following statement is recommended for importations less than $CDN 1600.00:

I certify that the goods referenced in this invoice/sales contract originate under the rules of origin specified for these goods in the North American Free Trade Agreement (NAFTA), and that further production or any other operation outside the territories of the Parties has not occurred subsequent to production in the territories.
NAME: __________________________________________________ TITLE: __________________________________________________ COMPANY: ______________________________________________ STATUS: EXPORTER _____ PRODUCER ____OF THE CERTIFIED GOODS TELEPHONE: ____________________ FAX: ____________________ COUNTRY OR TERRITORY OF ORIGIN: UNITED STATES ___ MEXICO __ MEXICO AND UNITED STATES___

Customs and Health Canada require an invoice listing the drug identification number (DIN), each medicine's generic or common name, the scientific name, the ingredients, and the name and address of the manufacturer. Attach the prescription to the invoice to avoid delays.

A drug product, as identified by a unique DIN, is defined by the brand name, manufacturer's/distributor's name, medicinal ingredient(s)and corresponding strength(s), the pharmaceutical dosage form, and the route of administration.

Goods under IATA Special Provisions A67 require a MSDS (Material Safety Data Sheet).

It is not required for all, however shipments can be held by local authority in United Arab Emirates after screening due to lack of MSDS (Material Safety Data Sheet) or NON DG (Dangerous Goods) declaration letter from the shipper resulting to misconnections and impacting end-to-end service.

It would be advisable for all shipments originating, transiting and terminating for UAE to have MSDS or NON DG declaration from shipper enclosed in the shipment and copies to be uploaded in IDIS.

NAFTA allows preferential duty treatment for shipments of commercial goods** made or manufactured in Canada, Mexico or the U.S., including Puerto Rico when these goods are shipped between the NAFTA countries or territories. Preferential duty treatment simply means a possible lower rate of import duty or elimination of import duty. The following information applies to commercial goods made or manufactured within the NAFTA countries or territories only.

To qualify for a possible lower rate or elimination of duty, commercial shipments with a value greater than 2,500.00 CAD, must provide a completed NAFTA Certificate of Origin.

To qualify for a possible lower rate or elimination of duty, commercial shipments with a value of 2,500.00 CAD or less must have either:

  • A completed NAFTA Certificate of Origin, or
  • The NAFTA Statement on the commercial invoice.

Paperless NAFTA Certificate of Origin - Exports
UPS NAFTA Paperless Invoice is available for small package exports from this country or territory.

Paperless NAFTA Certificate of Origin - Imports
UPS NAFTA Paperless Invoice is accepted by Customs for small package imports into this country or territory.

"I hereby certify that the good covered by this shipment qualifies as an originating good for purposes of preferential tariff treatment under the NAFTA"

Note: Non-commercial shipments made or manufactured in NAFTA countries or territories do not require the NAFTA statement or NAFTA C of O. These shipments will receive preferential duty treatment as long as the goods in the shipment are made or manufactured in a NAFTA country or territory and are shipped between NAFTA countries or territories.

Export Documentation

No Information found on this topic for the selected country or territory.

Clearance Information

The importer of record (IOR) is generally the Canadian entity that orders the goods. Typically the IOR pays the duties and taxes. Where a formal release is required, goods are manifested for Customs control purposes.

Commercial imports over $2500 and controlled goods of any value are manifested and require a unique business number for the IOR. Manifested casual imports (ie formal entries) use the unique BN of the broker. If the invoice displays different Canadian Sold To and Ship To addresses, the IOR is the Sold To address. A Non-Resident Importer is exempt from this requirement. The broker must have written power of attorney for the IOR. Third-party brokers must be given the import documents for clearance on behalf of their consignees.

Credit card payments are accepted upon delivery for freight and import charges by this destination. Contact UPS or the UPS service partner in the destination country or territory to determine which credit cards are accepted.

Restrictions may apply for freight collect shipments from the origin country or territory. Contact UPS or the UPS service partner in the origin country or territory prior to shipping.

UPS cannot deliver to a P.O. Box address. All packages require a consignee's contact name and complete street address including apartment, suite or unit number if applicable. The consignee's telephone number should be provided if known.

UPS small package in Canada does not use a Temporary Admission Permit process for temporary goods primarily because duty free rates are the norm plus, the importer of record can take a credit for the tax through the input tax credit (ITC) process. In turn tariff codes have been implemented by CBSA that further negate the use of a Temporary Import Bond. Export documentation must clearly identify that goods are entering Canada on a temporary basis.
Packages which are refused by the consignee or cannot be delivered for any reason will be held, and the shipper will be contacted for further instructions. This applies to all service levels.

Areas Served

Service is provided to and from certain cities.

Some shipments may be shipped by surface transport and/or handled by a UPS independent contractor. Shipments handled by independent contractors and destined to remote delivery areas may be delivered to a centralized delivery location and require the consignee to pick up the package.

Sub Contractor Information: Independent contractors deliver and pick up packages in extended areas of Alberta, Ontario, Quebec, Manitoba, Saskatchewan and British Colombia and in all areas of New Brunswick, Newfoundland , Nova Scotia, Prince Edward Island, Yukon, Northwest Territories and Nunavut.

UPS cannot deliver to a P.O. Box address. All packages require a consignee's contact name and complete street address including apartment, suite or unit number if applicable. The consignee's telephone number should be provided if known.

Saturday, Sunday, and official holidays.
Spring -0400/ Fall -0500
English, French
Canadian Dollar(CAD)

Billing Options

  • Shipping charges can be billed to the shipper, receiver or a third party.
  • When billing the receiver, either the shipper or receiver's account number is required.
  • When billing to a third party, the third party's name, country or territory and account number are required.
  • Duties and taxes can be billed to the shipper, receiver or a third party.
  • When billing a third party, the third party's name, country or territory and account number are required.
  • If the duties and taxes are billed to an account outside of the destination country or territory, a "Duty and Tax Forwarding" surcharge will be applied.
  • Please note the following third party billing exceptions:
    • Shipments to and from the same country or territory (domestic shipments) cannot be billed to third party payors in other countries or territories. For example, shipments from Mexico to Mexico or Canada to Canada cannot be billed to a third party payor in the U.S. This rule does not apply to UPS domestic services in European Union countries or territories. For example, shipments from Germany to Germany can be billed to a third party payor in the U.S. (as long as the payor is a business and has a VAT or Tax/EIN ID on file with UPS).
  • When paying by credit card, check, or cash, only the shipper can be billed the shipping charges
  • The freight and duties can be billed to the shipper or a third party
  • The taxes can be billed to the receiver or a third party
  • A surcharge will be applied for the SDV billing option

Commodity Specific Stipulations

There are special stipulations on the following commodities when shipping to Canada. If you plan to ship one of the commodities listed below, be sure to adhere to the following stipulations in order to avoid delays and holds at customs.

Customs reserves the right to request book titles.
Commercial importers who are quota holders are assessed the normal duty rate (within access).

Commercial importers who are not quota holders are assessed the higher rate (over access) which exceeds 200%.

Casual or noncommercial importers can never hold quota. They are however, eligible for an exemption of 20.00 CDN and 20 kg. per person. Both criteria must be met. If casual shipments are within these criteria, the importer is charged the normal rate. If they are not within these two criteria, they are assessed the over access rate.

Write the title of the compact disc in the Description field on the invoice.
Fresh cut flowers without soil from any origin country or territory are approved for importation without any further documentation requirements other than a commercial invoice.

Fresh cut flowers with soil from any origin country or territory will require, at minimum, a commercial invoice and Phytosanitary Certificate.

All goods may be subject to inspection.

The Food and Drug Regulations restrict the importation of prescription drugs listed in Schedule F, Part I, or Schedule F, Part II, that are not for veterinary use. Importation is restricted to a practitioner, a drug manufacturer, a wholesale druggist, a registered pharmacist, or a resident of a foreign country or territory while a visitor in Canada. Individuals, including Canadian residents, arriving in Canada from abroad are usually permitted to import a single-treatment size or a three-month supply of a Schedule F drug for their personal use. The drug must be packaged in pharmacy or hospital dispensed packaging. Any other importations of prescription drugs will be detained by Revenue Canada and referred to Health Canada." For a comprehensive but not exhaustive list of restricted ingredients, please refer to the following web site: http://laws.justice.gc.ca/en/F-27/C.R.C.-c.870/126575.html
Write the title of the film in the Description field on the invoice.
Food, perishable or non-perishable (for example, canned, bottled or otherwise packed), are acceptable for shipping.

Whether commercial or casual (a.k.a. residential, personal, private), import declarations or permits may be required. Food automatically flows through Canada Brokerage's OGD (Other Government Department) who process through the Canada Food Inspection Agency (CFIA). Where a CFIA requirement is to be met, there will be an additional OGD fee.

Please note that home made food stuffs between individuals are not exempt of Canada's regulations.

Some food supplements contain active ingredients restricted into Canada by the Food and Drug Regulations and are therefore subject to detainment by Canada Customs. The ingredients are the same as those restricted for prescription drugs. An example would be "Vitamin K". For a comprehensive but not exhaustive list of restricted ingredients, please refer to the following web site: http://laws.justice.gc.ca/eng/regulations/c.r.c._c_870/index.html
Customs requires an invoice listing each medicine's generic or common name, the scientific name, the ingredients, and the name and address of the manufacturer.

Attach the prescription to the invoice to avoid delays.

Health Canada inspects all shipments. Obtain prior approval from Health Canada to avoid clearance delays.

Customers must use an authorized UPS / MBE (Mail Boxes Etc) Store, UPS Customer Center or ISC Approved Shipper to ship personal effects.

The UPS Store, Mail Boxes Etc, UPS Customer Center or ISC approved shipper will be required to identify personal effect shipments on the shipping label by placing "Personal Effects" in the Reference Field of a UPS "smart" label or in the Special Instructions Field of a UPS waybill. They must also clearly indicate 'Personal Effects' shipment on the Commercial Invoice.

Personal Effects are classified as used items (owned for a minimum of 6 months) intended for the consignee's personal use. Any items intended for any other use, such as wholesale or retail sales, business purposes, or for distribution are not considered personal effects and cannot be shipped on this basis. "Personal Effects" must be clearly stated on the invoice and goods description.

All of the following documents must be scanned into DIS/SIR and originals on the package:

An inventory list with estimated values with the reason for importation (holidays, move, relocation) A confirmation that the goods are older than 6 months and that they are intended for personal use only A photocopy of passport or ID card Any items intended for any other use, such as wholesale or retail sales, business purposes, or for distribution are not considered personal effects and cannot be shipped on this basis.

Excisable goods (for example, perfume, alcoholic drinks, tobacco), medicine and perishable food can not be cleared as personal effects.

Personal effects shipments are not allowed in combination with Return Services.

The following documents will be required for Cat and Dog food. 

Zoosanitary Export Certificate



Importer Statement of Compliance

Write the title of the tape in the description on the invoice.
Effective April 1, 2005 Canada eliminated the need for export licenses and relaxed the need for import permits.

Import permits are required for goods cut and sewn in the U.S. from non-NAFTA originating yarn or fabric. Goods cut and sewn in non-NAFTA countries or territories and routed directly to Canada or routed through the U.S. no longer have restrictions or limitations.

There is no standard acceptance list for vehicles, including motorcycles and scooters. Each vehicle is assessed individually based on make, model, and age.

For more information, contact Transport Canada or see http://www.tc.gc.ca/roadsafety/rsimp_e.htm

Write the title of the video in the Description field on the invoice.

Gift Exemptions

60.00 Canadian Dollar CAD
individual-to-individual
per commodity

"Casual donations" means gifts sent to an individual, a person, or persons, which are given freely for no consideration whatsoever; Companies, business concerns, or associations of any sort do not qualify as donors or recipients.

To be eligible for free importation, no gift can be more than CAN$60, regardless of the number of joint recipients (for example, a wedding gift for a couple). If more than one gift is shipped in a package, each gift valued at not more than $60 can be imported free of duties and taxes. Each gift in the package has to be clearly described for what it is (for example, wrist watch, shirt, etc.).

To ensure the properly described goods are processed as gifts(s), the invoice must be annotated to reflect that the goods are a "gift" or "unsolicited gift". "Unsolicited gift" should be annotated on the invoice and on the approved international recording method (for example, waybill, online products).

Commercial establishments, shipping a gift on behalf of an individual, must write "gift" or "unsolicited gift" on the invoice and must indicate the gift giver's name, address, and telephone number. As gifts are restricted to casual importers, UPS automatically brokers these shipments.

Invoice Requirements

Non-document shipments to Canada must include 1 original and 2 copies of a commercial invoice.

Shipments of documents in a UPS Express Letter Envelope do not require an invoice.

Include the following information on the invoice:

  • Shipper's telephone number
  • Importer's or consignee's telephone number
  • NAFTA statement on Low Value Shipments
  • Complete description of each commodity including value
  • Country or Territory of origin where the goods were manufactured
  • Any commodity-specific information
  • UPS Paperless Invoice is available for small package exports from this country or territory.
    UPS Paperless Invoice is accepted by Customs for small package imports into this country or territory.

    Items Classified as Documents

    The destination country or territory considers the following items as document shipments. If shipped in a UPS Express/Next Day Air Letter envelope, or any envelope of a similar nature, commercial invoices are not required. The goods can move on the strength of a label. If any other type of packaging, carton, etc. is used, a commercial invoice is required.

    ** Note - Documents in a UPS Express/Next Day Air Letter envelope, or similar envelope, must pass a "flex" test to ensure that there are no dutiable items such as a CD/DVD inside.

    Validated airline tickets
    Annual reports without advertising
    Complete bids
    Complete cash letters
    Complete company-to-company and payroll/personal checks only
    Personalized credit cards
    Graphs that are interoffice documents
    Complete manuscripts
    Complete passports
    Price lists not for resale. Write "price lists for non-resale purposes" on the invoice.
    Commodity: Tickets & Event Passes
    Used and complete unused traveler's checks
    Complete visa applications

    UPS can recommend which forms you need based on a few simple criteria. Forms can be completed online or printed. See which forms you need.

    Prohibited or Restricted Commodities

    In addition to the commodities which UPS prohibits to all countries or territories served (listed here), it is prohibited to ship the following commodities to Canada.

    Import of Alcoholic beverages into Canada is permitted via ISC contract service.

    Guidelines for Shipping to Businesses (Licensees).

    All B2B orders of alcohol have to be placed through the local liquor boards.

    Guidelines for Shipping to Individuals (Consumers).

  • Alberta: Alcohol shipments can only be sent Air (Express or Express Saver). The Importer of Record (IOR) on the commercial invoice must be the person that purchased the alcohol and no other goods except alcohol can be included in the shipment. There is a maximum of 45 liters of alcohol which can be imported per 90 days and a levy that is applied on foreign alcohol. Documentation for shipments over 6 liters must be processed by the Alberta Gaming and Liquor Commission (AGLC), all other shipments are cleared by the receiver. For all shipments, a commercial invoice and proof of payment is required from the supplier.

  • British Columbia: Alcohol shipments can be sent using ground or air services. The Importer of Record (IOR) on the commercial invoice is the British Columbia Liquor Control Board (BCLCB) care of (c/o) the consignee, and no other goods except alcohol can be included in the shipment. There is a maximum of 45 liters of alcohol which can be imported per day, and there is a levy that is applied on foreign alcohol. The BCLCB will work with consignee to collect all charges and advise when UPS can deliver the shipment.

  • Quebec: Alcohol shipments can only be sent Air (Express or Express Saver). The Importer of Record (IOR) on the commercial invoice must be the person that purchased the alcohol and no other goods except alcohol can be included in the shipment. The consignee must have a permit for any shipment over 0.5% (alcohol by volume). There is a levy that is applied on foreign alcohol and a maximum of 45 liters per day. Once cleared by the Societe des Alcools du Quebec (SAQ) UPS can deliver the shipment.

  • Manitoba: Alcohol shipments can only be sent Air (Express or Express Saver). The Importer of Record (IOR) on the commercial invoice must be the person that purchased the alcohol and no other goods except alcohol can be included in the shipment. There is a levy that is applied on foreign alcohol, but there is no limit on the amount that can be imported. During the clearance process the IOR will be required to pay any outstanding fees, and once paid to the authorities and UPS has this approval the shipment can be delivered.

  • Ontario: Alcohol shipments can be sent using ground or air services. The Importer of Record (IOR) on the commercial invoice is the Liquor Control Board of Ontario (LCBO) care of (c/o) the consignee and no other goods except alcohol can be included in the shipment. There is a maximum of 45 liters of alcohol which can be imported per day and there is a levy that is applied on foreign alcohol. Proof of payment is also required to be submitted to UPS Supply Chain Solutions Customs Brokerage and any outstanding duties and taxes must be paid by the consignee before a shipment can be delivered.

    UPS cannot deliver to New Brunswick, Newfoundland, Northwest Territories, Nova Scotia, Nunavut, Prince Edward Island, Saskatchewan and Yukon.

  • Canada has temporarily suspended the importation of the following commodities from Texas:
  • Live birds (including pet birds of the parrot family and pet song birds)
  • Hatching eggs
  • Avian semen
  • Health Canada has banned the importation of baby walkers. The ban does not include strollers or carriages.
    Personal shipments of vaping products containing less than 66 mg/ml nicotine (only identifiable where the vaping product specifies the concentration), Over the Counter or Natural Health Product ingredients, including re-usable delivery systems, with or without health claims may be imported for personal use (reasonable amounts for 90 day supply within a 90 day period) .

    Commercial shipments of vaping products with no health claims and no health product ingredients (can contain nicotine as a sole ingredient) may now be imported into Canada under the Tobacco and Vaping Products Act (TPVA).

    Commercial shipments of unlicensed vaping products and any vaping products that make health claims regardless of ingredients contained continue to also be subject to the Food and Drugs Act (FDA) and cannot be sold without authorization .

    Vaping products (formerly known as e-cigarettes and electronic nicotine delivery systems) include vaping devices, and their individual parts such as atomizers (heating element), and vaping liquids. Most vaping devices consist of a battery, a heating element, a tank or reservoir, and a mouthpiece and work by heating the vaping liquid to form an aerosol that is inhaled by the user.

    CITES Shipments

    Endangered plants and animals protected by the multilateral treaty of the Convention on International Trade in Endangered Species (CITES), must be accompanied by a valid CITES Certificate.

    All import, export, re-export and introduction from the sea of species covered by the Convention has to be authorized through a licensing system.

    Shipper needs to provide the following documentation:

    Invoice with the scientific name and CITES certificate.

    Products of animals or plants subject to CITES can only be accepted under a special contract for International Special Commodities (ISC).

    Process for CITES shipments:

    Once the exporting country customs has finished filling out the CITES permit put the CITES permit back in the document pouch of the original shipment with the invoice and any other accompanying documents.

    This will ensure that the Canada Border Service Agency (CBSA) will have access to the CITES permit upon importation into Canada.

    Send an email alert to Chris Orr and Jocelyn Pike at the following email addresses:

    chrisorr@ups.com and jpike@ups.com

    Paintball markers, also known as paintball guns, and other air soft guns are prohibited by UPS for importation into Canada unless the shipper has been approved through the International Special Commodity (ISC) program as a Special Exception. Approval through the ISC program will require that the shipper is a commercial dealer of these devices and that their devices:
    • Are not considered a firearm under Canadian law
    • Are not considered a replica firearm under Canadian law

    A device is considered a firearm if:
    The muzzle velocity of the projectile from the device is greater than 500 feet per second (152.4 meters per second) and the muzzle energy is greater than 4.2 foot-pounds (5.7 joules). If both of these standards are exceeded then the device is considered a firearm under Canadian law and will remain prohibited even under the UPS ISC Program

    A device is considered a replica firearm if:
    The device is not a firearm (as defined above) but is designed to resemble a real firearm with exact or near precision. Replica firearms are classified legally as a prohibited device in Canada. UPS Canada and its major competitors prohibit the transportation of prohibited devices.

    All paintball marker and other air soft gun shipments, including those shipped by approved ISC shippers, are subject to inspection by the Canada Border Services Agency (CBSA) and may delayed or refused entry into Canada at the CBSA's or UPS's discretion.

    Additional Information regarding replica firearms:
    As a general rule, devices made out of clear plastic and those that are significantly smaller than the real version are not classified as replica firearmss. Brightly coloured paint does not necessarily exclude a device from the definition of a replica firearm. Inquires regarding a particular make and model of air gun can be made to the The Canada Firearms Centre (CAFC) by contacting one of their firearms technicians at 1 800 731-4000, ext 1060. Additonal information about firearm regulations in Canada can also be obtained from the CAFC website at http://www.cfc-cafc.gc.ca

    Plants can be sent Standard or Air Service. A Phytosanitary Certificate may be needed. The shipper must contact his state Department of Agriculture to see if one is required.
    Products made in Iran are prohibited in our service due to a current embargo.
    Seeds can be sent Standard or Air Service. A Phytosanitary Certificate may be needed. The shipper must contact his state Department of Agriculture to see if one is required.
    Commodities presenting a risk to plant health have mandatory pre-entry treatment requirements or a transportation restriction depending on the severity of the risk. High risk products include commodities with bark, mass-produced materials, raw wood, and wood products from off-continent, temperate areas. Commercial products of wood have usually undergone appropriate processing and do not represent a concern.

    Saturday Delivery

    Saturday Delivery Available: Yes

    Not available in all areas. Always check the international time in transit system for details of service availability within a country or territory.

    Only available to specific postal codes in Canada when the package is shipped via Express Plus or Express service on Friday and the package is not detained by other Government Departments or cleared by other customs brokers.

    Service Options

    Always check Calculate Time and Cost for details of service availability and guarantee information within a country or territory. All Service Levels may not be available to or from every address within a country or territory.

    • UPS Standard
      (Standard Service is not available to X and Y postal codes. The Delivered Duty Paid/V.A.T. Unpaid Billing Option is not available.)
    • UPS Worldwide Expedited
      (Expedited service is not provided to X and Y Postal Codes.)
    • UPS Worldwide Express
    • UPS Worldwide Express Plus
    • UPS Worldwide Express Saver
    • UPS WorldWide Express Freight

    Special Clearance Requirements

    Goods repaired under warranty are duty-free and exempt from Goods and Services Tax (GST) regardless of the country or territory of origin or tariff. Brokerage fees apply to shipments sent UPS Standard to Canada. The shipper must write "warranty" on the invoice.

    Non-warranty repairs are dutiable and GST applies to the value of the repair only. The invoice must include the original value of goods and the repair amount. Brokerage fees apply to shipments sent UPS Standard to Canada.

    Warranty replacements are dutiable but are exempt from GST. Brokerage fees apply to shipments sent UPS Standard to Canada.

    Non-warranty replacements will incur duties and GST. Brokerage fees apply to shipments sent UPS Standard to Canada.

    On March 1, 2005 the European Union (EU) implemented new worldwide requirements for hardwood and softwood raw wood packaging material (WPM) which is used in the packing of shipments that are imported into the EU member states. (EU Commission Directive 2004/102/EC of October 5, 2004).

    Their actions were based on a need to protect European forests from two destructive pests, the Asian Longhorn beetle and the Pine Wood Nematode. The requirements that have been implemented are based on the International Standards for Phytosanitary Measures (ISPM) 15, which is entitled "Guidelines for Regulating Wood Packaging Material in International Trade". ISPM 15 was adopted internationally in 2002, and is gradually being introduced by countries or territories worldwide.

    Wood or wood products covered by ISPM 15 include items such as packing cases, boxes, crates, drums or similar packing, pallets, box pallets and other load boards, pallet collars and skids, but exclude such processed woods as orientated strand board, particle board, plywood or veneer, created using glue, heat and pressure or a combinations thereof, and, raw wood which is 6mm or less thick. It is recommended that if a question arises on this issue, please check with the authority that issues the phytosanitary certificates in your country or territory.

    WWEF or Small Package volume moving to the EU on Wood Pallets have to meet the international treaty IPPC standards. Key Rules for Wood Packaging Materials entering the EU The EU requirements for wood packaging material and dunnage are based on the 2002 FAO International Standard for Phytosanitary Measures (ISPM) n° 15.

    Directive 2004/102/EC, which entered into force on March 1, 2005 requires the following measures to be taken for wood packaging material and dunnage entering the EU from all third countries or territories:

    • the wood must be either heat treated or fumigated with methyl bromide, in line with ISPM15 procedures;
    • the wood must be officially marked with the ISPM15 stamp;
    • from March 2006, all wood packaging material imported into the EU will have to be debarked. These requirements do not apply to:
      • wood of 6mm thickness or less;
      • wood packaging material made entirely from processed wood produced using glue, heat and pressure, such as plywood, oriented strand board and veneer;
      • wood packaging material used in intra-Community trade.

    Dunnage must meet the same criteria as wood packaging material. However, it is exempted until the end of 2007 if it is made of wood free from bark, pests and signs of live pests. ISPM15 Mark Wood packaging material entering the EU should carry the ISPM15 mark, which has the universally recognisable, non-language specific IPPC logo and 3 codes (country or territory, producer and treatment measure applied). For debarked wood, the letters "DB" should also be on the mark. The mark allows for easy verification that the wood meets the necessary requirements during inspection at the point of export or import. Markings should be legible, visible, permanent and non-transferable. The use of the mark also allows the import requirements for wood packaging material to remain a paperless system.

    USDA has the right to inspect any transit shipment and additional permits or certifications may be required.

    Value Limits


    Private Shipments

  • 20.00 Canadian Dollar (CAD)
    • In most cases, when the value of the shipment is equal to or less than the Deminimis Value, the shipment may enter the country or territory duty and tax free (a broker is not required). Goods within the Deminimis value threshold are however, subject to CBSA targeting and,the LVS Exception list posted under the value limit "Low Value Shipments".
    Commercial Shipments

  • 20.00 Canadian Dollar (CAD)
    • In most cases, when the value of the shipment is equal to or less than the Deminimis Value, the shipment may enter the country or territory duty and tax free (a broker is not required). Goods within the Deminimis value threshold are however, subject to CBSA targeting and the LVS Exception list posted under the value limit "Low Value Shipments".
    Private Shipments

  • 2500.00 Canadian Dollar (CAD)
    • The value for HVS shipments is greater than $2,500.00 CAD. This applies to both document and non-document shipments and all service levels. Shipments valued greater than $2,500.00 CAD, in addition to goods that are exceptions to the Courier LVS Program (See listing in Low Value Shipments), require formal Customs Clearance through the HVS clearance process.
    Commercial Shipments

  • 2500.00 Canadian Dollar (CAD)
    • The value for HVS shipments is greater than $2,500.00 CAD. This applies to both document and non-document shipments and all service levels. Shipments valued greater than $2,500 CAD, in addition to goods that are exceptions to the Courier LVS Program (See listing in Low Value Shipments), require formal Customs Clearance through the HVS clearance process.
    Private Shipments

  • 20.01 Canadian Dollar (CAD)
    • The value range for LVS shipments is $20.01 CAD to $2,500.00 CAD. This applies to both document and non-document shipments and all service levels.

      The commodities listed below are exceptions to the Courier Low Value Shipment Program (CLVS) and require formal Customs Clearance through the HVS clearance process.

      • International Dangerous Goods - Dangerous Goods in accepted quantities and ORM-D products are to be processed as HVS shipments
      • Alcohol and Products (for example, Wine, beer or spirits)
      • Animal species and products (for example, Pet feeds, inedible meats or poultry, honey)
      • Biological products
      • Carboxymethylcellulose samples
      • Clinical trials (collection supplies), laboratory reagents and non-pathogenic research samples
      • Cosmetics (business importers only) (for example, soap, shampoo, toothpaste, deodorant, perfume, or skin care products)
      • Dental devices, products, prosthetics or braces or supplies or apparatus
      • Drugs and medications (includes nutritional vitamins and supplements) (for example, any substance for the diagnosis, treatment, mitigation or prevention of a disease, disorder, abnormal physical state, or its symptoms thereof)
      • Endangered species and products (for example, Snakeskin products such as boots, purses; ivory tusk)
      • Endodontic goods or products or supplies
      • Energy Using Products - Ozone Depleting Substances; Radiation emitting devices including televisions; bulk chlorofluorocarbon (CFC) and products (for example, Air conditioners, dehumidifiers, heat pumps)
      • Food products for human consumption (includes food/dietary supplements/nutritional supplements) (for example, Edible meat or poultry, fish, fruit, bakery products)
      • Food products for animal consumption (includes pet food, animal chews, supplements and vitamins)
      • Human pathogens (for example, an infectious substance, any diagnostic specimen containing an infectious substance or the toxin of an infectious substance
      • Immune oil, cardol
      • Medical devices, orthotics, diagnostic medical laboratory items or parts of medical machines
      • Microbes
      • Orthodontic goods or products or apparatus
      • Personal effects (for example, Visitors on vacation/business, students, returning Canadian citizens, settler's effects)
      • Pharmaceuticals and supplies
      • Plant species and products (for example, Nursery stock, greenhouse plants, bulbs)
      • Pornography (for example, Adult videos, magazines, etc)
      • Tobacco and products (for example, Cigars, cigarettes, blunt wraps)
      • Tires (Excludes Bicycle Tires)
    Commercial Shipments

  • 21.01 Canadian Dollar (CAD)
    • The value range for LVS shipments is $20.01 CAD to $2,500.00 CAD. This applies to both document and non-document shipments and all service levels. The commodities listed below are exceptions to the Courier Low Value Shipment Program (CLVS) and require formal Customs Clearance through the HVS clearance process.

      • International Dangerous Goods - Dangerous Goods in accepted quantities and ORM-D products are to be processed as HVS shipments
      • Alcohol and Products (for example, Wine, beer or spirits)
      • Animal species and products (for example, Pet feeds, inedible meats or poultry, honey)
      • Biological products
      • Carboxymethylcellulose samples
      • Clinical trials (collection supplies), laboratory reagents and non-pathogenic research samples
      • Cosmetics (business importers only) (for example, soap, shampoo, toothpaste, deodorant, perfume, or skin care products)
      • Dental devices, products, prosthetics or braces or supplies or apparatus
      • Drugs and medications (includes nutritional vitamins and supplements) (for example, any substance for the diagnosis, treatment, mitigation or prevention of a disease, disorder, abnormal physical state, or its symptoms thereof)
      • Endangered species and products (for example, Snakeskin products such as boots, purses; ivory tusk)
      • Endodontic goods or products or supplies
      • Energy Using Products - Ozone Depleting Substances; Radiation emitting devices including televisions; bulk chlorofluorocarbon (CFC) and products (for example, Air conditioners, dehumidifiers, heat pumps)
      • Food products for human consumption (includes food/dietary supplements/nutritional supplements) (for example, Edible meat or poultry, fish, fruit, bakery products)
      • Food products for animal consumption (includes pet food, animal chews, supplements and vitamins)
      • Human pathogens (for example, an infectious substance, any diagnostic specimen containing an infectious substance or the toxin of an infectious substance
      • Immune oil, cardol
      • Medical devices, orthotics, diagnostic medical laboratory items or parts of medical machines
      • Microbes
      • Orthodontic goods or products or apparatus
      • Personal effects (for example, Visitors on vacation/business, students, returning Canadian citizens, settler's effects)
      • Pharmaceuticals and supplies
      • Plant species and products (for example, Nursery stock, greenhouse plants, bulbs)
      • Pornography (for example, Adult videos, magazines, etc)
      • Tobacco and products (for example, Cigars, cigarettes, blunt wraps)
      • Tires (Excludes Bicycle Tires)

    Weight and Size Limits

    70 kg (150 lbs.) per package
    274.00 cm (107.9 in.)  per package
    419 cm (165 in. ) per package
    Length and girth combined


    Convert metric quantity for weight, length, and area.


    NOTE: Information provided by UPS is provided AS IS, may not be current, and does not constitute legal advice. In no event shall UPS be liable for any errors in the information, forms or features made available by UPS, or by any third party site linked to from UPS. Selection and completion of proper forms for any given shipment is the sole responsibility of the shipper. All shipments are subject to the UPS Terms and Conditions of Service in effect at the time of shipping for the country or territory of origin.
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