There are special stipulations on the following commodities when shipping to United Arab Emirates. If you plan to ship one of the commodities listed below, be sure to adhere to the following stipulations in order to avoid delays and holds at customs.
- Shipments of Antennas,GPS and related equipment will be automatically RTSd at the shippers expense,if not cleared within 30 days of arrival.
- Cosmetics are regulated by the local municipality authorities in the United Arab Emirates,and approval needs to be obtained before clearance of any cosmetic items.
Shipments of Cosmetics not cleared within 30 days of arrival,will automatically be RTSd at the shippers expense.
- Shipments of films (promotion, training, commercial ) are subject to censorship and will require an approval from the ministry of information prior to clearance.
- All food items imported into UAE require approval from Dubai Municipality before being released.Importers must submit customs documents and samples of the the food items along with the invoices and all other relevant documentation to the Dubai Municipality for approval. The required customs documents will be supplied to the importer by UPS.
UAE does not have a temperature controlled facility, therefore food items that require a temperature controlled storage can not be accepted.
Shipments of Food not cleared within 30 days of arrival,will automatically be RTSd at the shippers expense.
- Shipments of Herbal Medicine not cleared within 30 days of arrival,will automatically be RTSd at the shippers expense. Herbal medication must mention all the composition.
- Data shipments to United Arab Emirates require an invoice with the value of the CD-ROM or disk only.
- Shipments of magazines are subject to National Information Office approval.
- Shipments of Medical Items not cleared within 30 days of arrival,will automatically be RTSd at the shippers expense.
- Personal imports - The shipper must attach a medical report/ prescription from the doctor at origin or UAE. All shipments containing medication are inspected by Ministry of Health officials prior to release. To avoid clearance delays and rejection by Ministry of Health upon arrival the consignee must apply for the online permit using this link https://www.mohap.gov.ae/en/services/issuing-permission-to-import-medicines-for-personal-use
Companies are required to obtain an Import Permit from the Ministry of Health in order to clear commercial quantities. Customs does not permit the disposal of medication in the UAE. If the consignee is unable to obtain the clearance approval or refuses to accept the shipment, then shipper will be responsible for the RTS of the shipment. Customs charges apply for the preparation of RTS paperwork and will be assessed to the shipper. UAE does not have a temperature controlled facility therefore medicine that require same should not be accepted. However small quantities can be refrigerated.(under 5kg.)
- Shipments of military equipment requie approval from the Ministry of Defense. An Import License is also required.
Shipments of Military Equipment not cleared within 30 days of arrival,will automatically be RTSd at the shippers expense.
- Shipments of parts require an invoice that includes a complete description of the part, the parts components, and the machine that will use the part.
- Customers must use an authorized UPS / MBE (Mail Boxes Etc) Store, UPS Customer Center or ISC Approved Shipper to ship personal effects.
The UPS Store, Mail Boxes Etc, UPS Customer Center or ISC approved shipper will be required to identify personal effect shipments on the shipping label by placing "Personal Effects" in the Reference Field of a UPS "smart" label or in the Special Instructions Field of a UPS waybill. They must also clearly indicate 'Personal Effects' shipment on the Commercial Invoice.
Personal Effects are classified as used items (owned for a minimum of 6 months) intended for the consignee's personal use. Any items intended for any other use, such as wholesale or retail sales, business purposes, or for distribution are not considered personal effects and cannot be shipped on this basis. "Personal Effects" must be clearly stated on the invoice and goods description.
All of the following documents must be scanned into DIS/SIR and originals on the package:
An inventory list with estimated values with the reason for importation (holidays, move, relocation) A confirmation that the goods are older than 6 months and that they are intended for personal use only A photocopy of passport or ID card Any items intended for any other use, such as wholesale or retail sales, business purposes, or for distribution are not considered personal effects and cannot be shipped on this basis.
Excisable goods (for example, perfume, alcoholic drinks, tobacco), medicine and perishable food can not be cleared as personal effects.
Personal effects shipments are not allowed in combination with Return Services.
- Shipments of tapes (audio, video, and magnetic) require Ministry of Information approval prior to clearance.
- Shipments of Telecommunications Equipment need to be approved by the local TRA authorities before release.
Shipments which are not cleared within 30 days from arrival will be automatically RTSd and charged to the shipper.
- Shipments of telephone equipment, telephones, and cellular phones require an Import Permit from the local Telecommunications Authority.
- Data shipments require an invoice with the character of the USB stick (storing intercompany data) and the value of the USB Stick.
- All veterinary medication will be forwarded to the Ministry of Environment and Water (MOEW) for approval.For release ,the customer is required to submit the original stamped invoice,original stamped packing list, along with the Certificate of Origin, and airwaybill copy to be submitted to MOEW for the permit.
Shipments which are not cleared within 30 days from arrival will be automatically RTSd and charged to the shipper.
- Personal imports - The shipper must attach a medical report/ prescription from the doctor at origin or UAE. All shipments containing medication are inspected by Ministry of Health officials prior to release. To avoid clearance delays and rejection by Ministry of Health upon arrival the consignee must apply for the online permit using this link https://www.mohap.gov.ae/en/services/issuing-permission-to-import-medicines-for-personal-use
Companies are required to obtain an Import Permit from the Ministry of Health in order to clear commercial quantities. Customs does not permit the disposal of medication in the UAE. If the consignee is unable to obtain the clearance approval or refuses to accept the shipment, then shipper will be responsible for the RTS of the shipment. Customs charges apply for the preparation of RTS paperwork and will be assessed to the shipper. UAE does not have a temperature controlled facility therefore medicine that require same should not be accepted. However small quantities can be refrigerated.(under 5kg.)