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Import/Export

United Kingdom to Qatar

Country or Territory Regulations Topics:

Import Documentation

An original Certificate of Origin and Commercial Invoice (Stamped by the Chamber of Commerce at country or territory of origin) is mandatory for all import shipments with multiple packages with a combined weight of 98 kg and higher.

Please be advised that Qatar Customs are not accepting electronically stamped Certificates of origin and therefore both the Certificate of Origin and the Commercial Invoice should be stamped using an official Rubber Ink Stamp only.

The only exception to this rule for the moment is that this requirement is not applicable for shipments consigned to private individuals (personal shipments only) and the U.S. Military in Qatar.

Failure to clear these shipments within 2 days (due to missing import documentation) would result in storage fees being billed to the importer by the local Aviation authority and Qatar Customs-please see Brokerage Services & Charges for more information.

UPS Origins are requested to inform shippers to split shipments weighing 98 kg and more into separate shipments with separate invoices of 90 kg and lower, if obtaining these documents is not possible for the shipper.

The Certificate of Origin should also be scanned into the Document Imaging System at the origin site.

For charges made for Export Shipments from United Kingdom to the destination country or territory, please refer to Brokerage Services and Charges-Export Shipments with United Kingdom as the destination.

Driving Licenses

Valid Driving Licenses can be shipped as documents. The description must clearly state 'driving license'. Shipping driving licenses require the approval of the UK customs authorities. A delay of minimum one day has to be calculated.

Please check the import related information if driving licenses are allowed for importation.

Mobile phones to all destinations from United Kingdom can be delayed on export due to security checks from government bodies.

Goods under IATA Special Provisions A67 require a MSDS (Material Safety Data Sheet).

It is not required for all, however shipments can be held by local authority in United Arab Emirates after screening due to lack of MSDS (Material Safety Data Sheet) or NON DG (Dangerous Goods) declaration letter from the shipper resulting to misconnections and impacting end-to-end service.

It would be advisable for all shipments originating, transiting and terminating for UAE to have MSDS or NON DG declaration from shipper enclosed in the shipment and copies to be uploaded in IDIS.

Export procedure ex United Kingdom

A formal electronic export declaration must be sent to customs authorities by the exporter or their representative. Customs authorities grant the release for export and issue an Export Accompanying Document (EAD) with a unique Movement Reference Number (MRN). UPS operated simplified procedures allowing export formalities to be completed upto 14 days after export.

Informal Declarations
An informal declaration is possible for shipments up to a national threshold. The informal declaration is based on the invoice value and is restricted to shipments not subject to prohibitions and restrictions (for example, embargo regulations) or special export procedures (for example, temporary export). The informal clearance will be done by UPS at the point of exit.

National Requirements
Shipments up to a value of 873.00 GBP can be declared informally on the basis of the invoice.

The EORI (European Union Registration and Identification) number needs to be included with the Invoice for any shipment with value exceeding 873.00 GBP. The EORI number can be obtained by the shipper using website link: www.gov.uk/EORI

UPS service
UPS offers the service to prepare export declarations on behalf of the exporter without additional fees.

Shipments must be accompanied by the UPS Waybill since Customs uses the waybill to verify the information on the invoice. Please be informed that this is only applicable to shipments which are being sent under UPS World Wide Expedited Service.

Export Documentation

Valid passports can be shipped as documents. The description must clearly state 'passport'. Shipping passports require the approval of the UK customs authorities. A delay of minimum one day has to be calculated.

Please check the import related information if passports are allowed for importation.

Clearance Information

Special Approvals for Clearance - (Express courier mode)

Import Shipments into Qatar held by Customs requiring special Government approvals will require to be customs cleared within 48 hours after arrival, storage fees are applicable for shipments exceeding the 48 hours threshold per day per shipment at Day 3-4  QAR 1 per kg, Day 5 onwards  QAR 2 per kg.

UPS will notify the consignee regarding the required approval on the same day of arrival & the consignee will need to return the approval to UPS to ensure the customs clearance and delivery. The storage charges will be invoiced to the consignee in addition to any other freight or customs charges.

The typical special approvals required are listed below and under Miscellaneous.

  • Customs RTS Rule - If any special approval cannot be submitted to Customs by the consignee to clear any shipment, Qatar Customs will request UPS to return the shipment to origin. Qatar Customs conduct periodic audits on held shipments uncleared for any reason over 90 days and may request the carriers to return the shipment to origin. Failure to do so could result in storage fees and penalties billed to the importer of the shipment. A list of shipments falling into the +90 days category will be provided to Customs who will sign and stamp the same, prior to re-export to origin. These shipments will be returned to origin direct from the Customs bond to the shipper address and account on the air waybill
  • Abandon Procedure for Customs Held Shipments - Currently Qatar Customs do not allow abandoning shipments held in their custody and would request RTS for such shipments. These shipments will be returned to origin direct from the Customs bond to the shipper address and account on the air waybill
  • RTS Process - A request letter for RTS is required both from the shipper and the consignee authorizing UPS Brokerage to return the shipment to origin on the shippers UPS Account Number. This process is applicable to shipments held in Customs below 90 days
  • Should the letters not be provided in a timely manner to Customs, it could result in storage fees and fines to the consignee/importer. The RTS Process usually takes 2-3 business days upon submission of the letters to Qatar Customs
  • All shipments consigned to the U.S. Military in Qatar should read U.S. Army or U.S. Military on the HAWB and export manifest. This is inclusive of AAFES and Al Udeid AB shipments
Subject : Consignees Identification mandatory for C2C shipments into Qatar Qatar Customs has mandated the requirement of the consignees QID(Qatar ID) copy to be presented at the time of customs entry filing for all shipments addressed to individuals. This requirement is irrespective of the value of goods and mainly for shipments from:

1. Individual to Individuals

2. Agent (co loaders) to Individuals

Shippers have to check with their consignees and get a copy of their QID which must be handed over to UPS at the time of package collection, the QID has to be imaged in IDIS by the origin station for faster and smooth clearance of package upon arrival into Qatar. Non-availability of the same will delay the package until the consignee in Qatar is able to send the same to UPS.

It is very important the at the consignees contact number/ name is mentioned clearly on the AWB / Invoice and manifest entry, so that UPS QA can reach out in case of any further clarifications.

All Express and Freight Carriers have been notified by the Qatar General Directorate of Customs that they will be implementing a new Electronic Customs clearance system (Qatar Customs Clearance Single Window or QCCSW) system for Express Courier and Freight shipments, effective from June 1, 2012.

The QCCSW implementation date is subject to change depending on the readiness of other government authorities and regulatory institutions readiness and involvement.

All companies registered in the country or territory receiving Import Express Courier and Freight shipments are required to register with Qatar Customs for this QCCSW system at the earliest possible time in order to be prepared for the actual implementation date.

Below are the documents required for registration with QCCSW.

These documents should be submitted by an authorized officer of the company in person at the Qatar Customs Head office or electronically via the smart card system on the Qatar Customs E-Government Website: www.ecustoms.gov.qa

  • Commercial Registration of the Company
  • Computer Card/ Authorized signatories card of the Company
  • Qatar ID Copy of Authorized signatory on behalf of Company
  • Qatar ID copy of the Company's Administrative Supervisor as mentioned in the single window application
  • Trading License of the Company
Important: Once the above is completed, UPS needs to be authorized on the QCCSW system for clearance of import shipments. The UPS Agent Code is 1260.

Other Requirements - Personal Shipments consigned to individuals in Qatar:

  • For shipments consigned to individuals (personal shipments) please do not mention any company name on the address of the airwaybill/invoice
  • For shipments consigned to individuals (personal shipments) the consignees Qatar ID Number is required along with a copy provided at the time of clearance.

From the time Single Window Entry has been introduced, only the agency that prepared the manifest, is authorized by Qatar customs authorities to arrange the clearance of goods. Referring to this a Brokerage Hand over is restricted and the importer needs to obtain a special permission which is subject to customs approval.

For the following areas in Qatar, which are remote areas, consignees are requested to pick up their shipments from the UPS Office in Doha if urgently required. Delivery to the areas below are arranged twice a week.

Abu Samra, Al Dhakhira, Al Khor, Al Ruwais, Al Udeid, Al Udeid AB, Dukan, Dukhan, Shahania, Ummbab, Al Sheehaniya, Al Thakhira, Madinat Al Shamal and Umm Slal.

All other areas have door-to-door service.

Please note that not only the value(s) of the commodity/commodities have to be considered when calculating duty and tax.

The calculation of duty is done on the assessable value (Cost, Insurance and freight) of a dutiable shipment and duty is levied as per the applicable customs tariff.

Express Courier mode shipments weighing more than 98 Kgs

Express Courier mode Shipments with a total gross weight of more than 98 Kgs will be subject to formal customs clearance as per normal air freight mode customs clearance procedures.

A clearance time of 48-72 hours would be applicable if the consignee authorizes UPS to clear the shipment on their behalf.

The consignee will incur additional clearance charges to pay the shipment delivery order fees and any official charges (to Qatar Aviation Services/Qatar Customs Authority) against the actual receipt, as well as customs clearance fees to the clearance broker of choice.

The formal clearance will require to be completed within 5 days of the shipment arrival date or the authority (Qatar Aviation Services) will charge a storage fee which will be levied per kg based on the weight of the shipment.

All shipments weighing more than 98 kgs would require the following mandatory documents accompanying the shipment:

  • Certificate of Origin - issued and stamped by the Chamber of Commerce at origin - Original
  • Shipment invoice and packing list on the shipper's company letterhead stamped by the Chamber of Commerce at origin - Original.

Government AgencyProductsCommentsWebsite
Ministry of HealthMedicine, Cosmetics, Nutrition foods, All Food itemsShipments of these commodities are subject to inspection upon arrival and formal approval may be requested from the consigneewww.sch.gov.qa
Supreme Council of ICT (information & Communication Technology)Computer items, Network equipment, Wireless devicesShipments of these commodities are subject to inspection upon arrival and formal approval may be requested from the consigneewww.ictqatar.qa
Ministry of InteriorSecurity devices, Specialist cameras Shipments of these commodities are subject to inspection upon arrival and formal approval may be requested from the consigneewww.moi.gov.qa
Ministry of Environment - EPC (Environmental Protection Council)Chemical, Liquids, Lubricants, Radioactive materialFormal approval will be requested from the consignee upon arrivalwww.moe.gov.qa
Ministry of Civil DefenseFire related items like Alarm and EquipmentFormal approval will be requested from the consignee upon arrivalwww.moi.gov.qa/site/english/
departments/CivilDefence/
Ministry of Culture, Arts & Heritage -Department of CensorshipBooks, Newspapers and Brochures( Educational and general)Shipments of these commodities are subject to inspection upon arrival and formal approval may be requested from the consigneewww.moc.gov.qa
Qatar General Organization for Standards and MetrologyAutomotive spare parts, Toys, New product samplesFormal approval will be requested from the consignee upon arrivalwww.moe.gov.qa
Credit card payments are accepted upon delivery for freight and import charges by this destination. Contact UPS or the UPS service partner in the destination country or territory to determine which credit cards are accepted.

Restrictions may apply for freight collect shipments from the origin country or territory. Contact UPS or the UPS service partner in the origin country or territory prior to shipping.

Shipments addressed to a P.O. Box are accepted as long as there is a company name or a consignee contact name and phone number (preferably a landline number) ,complete street address including apartment, suite or unit number are indicated on the waybill or address label.

When a commercial invoice is required, then the consignee's contact name and phone number must be on the invoice as well. Phone contact will be attempted or an arrival notification will be mailed to the consignee to contact the UPS office and provide a physical address for delivery.

Important Note: Shipments addressed to a P.O. Box are excluded from the UPS International guarantee regardless of the payer. A delay in delivery may occur due to the need for the consignee's physical address in order to complete delivery.

No pre-clearance will be possible for personal non-document packages due to a copy of the consignees Qatar ID or Passport copy being required to be presented for the completion of the customs entry for the shipment. Delays may occur.

Areas Served

Service is provided to and from certain cities.

Shipments to Messaid and Raslaffan areas may need an additional day for delivery. The consignee phone number(s) is required.

Service to/from Dukhan has been implemented-the consignee must pickup /drop off shipment at UPS Office in Doha if required urgently.

Please note thatr an Attested Original Invoice and Certificate of Origin is required for all shipment more than 98kgs in weight for clearance at destination.

IDIS should be scanned with the Invoice and Certificate of Origin to avoid delays.

Shipments addressed to a P.O. Box are accepted as long as there is a company name or a consignee contact name and phone number (preferably a landline number) ,complete street address including apartment, suite or unit number are indicated on the waybill or address label.

When a commercial invoice is required, then the consignee's contact name and phone number must be on the invoice as well. Phone contact will be attempted or an arrival notification will be mailed to the consignee to contact the UPS office and provide a physical address for delivery.

Important Note: Shipments addressed to a P.O. Box are excluded from the UPS International guarantee regardless of the payer. A delay in delivery may occur due to the need for the consignee's physical address in order to complete delivery.

Friday, and official holidays.
Schools, banks, airlines, government organizations/departments, oil and gas companies also close on Saturday.
Spring +0300/ Fall +0300
Arabic
Qatari Rial(QAR), US Dollar(USD)

Billing Options

  • Shipping charges can be billed to the shipper, receiver or a third party.
  • When billing the receiver, either the shipper or receiver's account number is required.
  • When billing to a third party, the third party's name, country or territory and account number are required.
  • Duties and taxes can be billed to the shipper, receiver or a third party.
  • When billing a third party, the third party's name, country or territory and account number are required.
  • If the duties and taxes are billed to an account outside of the destination country or territory, a "Duty and Tax Forwarding" surcharge will be applied.
  • Please note the following third party billing exceptions:
    • Shipments to and from the same country or territory (domestic shipments) cannot be billed to third party payors in other countries or territories. For example, shipments from Mexico to Mexico or Canada to Canada cannot be billed to a third party payor in the U.S. This rule does not apply to UPS domestic services in European Union countries or territories. For example, shipments from Germany to Germany can be billed to a third party payor in the U.S. (as long as the payor is a business and has a VAT or Tax/EIN ID on file with UPS).
  • When paying by credit card, check, or cash, only the shipper can be billed the shipping charges.

Commodity Specific Stipulations

There are special stipulations on the following commodities when shipping to Qatar. If you plan to ship one of the commodities listed below, be sure to adhere to the following stipulations in order to avoid delays and holds at customs.

Any advertising literature pertaining to cigarettes or alcohol is prohibited.
Bank Cards which are requested to be sent out of the United Kingdom should be declared for referral to HMRC and await their approval to send.
Shipments of communication equipment are subject to screening from the concerned Ministry prior to clearing customs. Delays will occur in clearing these shipments.
Shipments of computers and computer parts are subject to screening from the concerned Ministry prior to clearing Customs. Delays will occur in clearing these shipments.
An invoice is required on all shipments containing a CD-Rom/Disk. Invoice should indicate the value of the Recording Media (eg. CDR/DVD) & the Intellectual/statistical value of the software/data separately
Shipments of all audio and video discs are subject to censorship regulations upon importation into Qatar.
Shipments of medicine are subject to screening from the concerned Ministry prior to clearing Customs. Delays will occur in clearing these shipments.
Shipments of films (commercial/promotional/training) are subject to censorship regulations upon importation into Qatar.
Data shipments require an invoice with the value of the CD-ROM or disk only.
Shipments of medical equipment are subject to screening from the concerned Ministry prior to clearing Customs. Delays will occur in clearing these shipments.
Shipments of medicine are subject to screening from the concerned Ministry prior to clearing Customs. Delays will occur in clearing these shipments.
Architectural drawings/plans/blueprints are considered non-documents by Qatar Customs and are subject to customs duty and tax. The shipper must declare a realistic value on the invoice. Qatar Customs does not accept invoices that declare a low commodity value of "no commercial value." Undervalued amounts will be revalued by Qatar Customs, very often with high valuations and the shipment may be delayed.
Shipments of pamphlets of a non-political nature only will be accepted for import into Qatar.
Passports which are requested to be sent out of the United Kingdom should be declared for referral to HMRC and await their approval to send.
If the shipment is meant for a private individual and the contents are for personal use, then please provide the name of the consignee and do not mention any company name or company address on the airwaybill or invoice or Customs may regard this a a business shipment and assess charges accordingly.

The private importer must provide his Qatar ID for clearance purposes.

Shipments of publications of a non-political nature only will be accepted for import into Qatar.
Imports or returned repair items of wireless or radio equipment require a license from the Ministry of Transport and Communications. The consignee must provide the document before Customs will clear these items.
Shipments of all tapes (audio, video, magnetic) are subject to censorship regulations upon importation into Qatar.
Shipments of tiles are subject to screening from the Concerned Ministry in Qatar prior to clearing Customs. Delays will occur in clearing these shipments.

Gift Exemptions

0.00 US Dollar USD
no gift exemption
no gift exemption

Invoice Requirements

In order to comply with the new E-Customs clearance system, it is also recommended that the following information is made available on the original printed invoice for each non-document consignment destined for Qatar.

Mandatory Fields on Invoice for Qatar Customs E-Customs Clearance System:

  • Invoice Number
  • Items country or territory of manufacture (Made in country or territory)
  • Items HS code (Harmonized System code)
  • Detailed product description (identifying the nature and purpose of goods, general description such as samples, would be not acceptable)
  • Declared Value with the currency code used
  • Inco/International Commercial Terms
  • Importers full name and address
  • Importers Import Code /License Number
Companies must authorize Gulf Warehousing Company Qatar as their clearance agent on the Qatar Customs Single Window System. Failure to authorize would result in clearance/delivery delays.

Importers Qatar ID Card / Visa (11 Digit) Number (if importer is a private individual)

Private individuals must provide their Qatar ID Number to Gulf Warehousing Company prior to arrival of the shipment in Qatar OR the Qatar ID/Visa Number should be included by the shipper on the Commercial Invoice.

UPS Worldship invoices cannot be accepted for shipments with a weight of more than 99 kgs - please see also section Invoice (For Air freight mode) and any handwritten invoices will not be accepted by Qatar Customs.

If the shipment is meant for a private individual and the contents are for personal use, then please provide the name of the consignee and do not mention any company name or company address on the airwaybill or invoice or Customs may regard this as a business shipment and assess charges accordingly.

For all shipments weighing more than 98 kgs and accompanied by an original Invoice and Certificate of Origin, not legalized by the Qatar Embassy (only) these documents will have to be legalized by the Qatar Ministry of Foreign Affairs upon entry into Qatar. A Legalization Fee will be charged by the Ministry of Foreign Affairs based on the invoice value (CIF-value)-please see Brokerage Services & Charges for more information.

If the original Certificate of origin and Invoice attested by the Chamber of Commerce are missing for shipments with a total weight of more than 98kgs but the customer authorizes a clearance of the shipment with the respective photocopies, 1% of the CIF value or 500 QAR (whichever is higher per document) will be billed to the customer.

Any shipment imported into Qatar with a total weight of 98 kgs or more will be subject to formal customs clearance within the air freight mode customs clearance procedures.

The invoice and the packing list must show the company letterhead and must be stamped by the Chamber of Commerce at the Country or Territory /City of Origin. The Stamp from the Chamber of Commerce must be a Rubber Ink Stamp as Qatar Customs are not accepting Electronic Stamps. The original invoice must be provided to customs, copies are not accepted by customs. Each commodity must be listed with a separate invoice line showing the description, country or territory of origin, unit price, number of units and total line value.

In addition, a Certificate of Origin, originally stamped and signed by a Chamber of Commerce must be provided. The Stamp from the Chamber of Commerce must be a Rubber Ink Stamp as Qatar Customs are not accepting Electronic Stamps.Only non document shipments consigned to U.S.Military bases in Qatar (U.S. Airforce, U.S. Army ) do not require a Certificate of Origin.

If the commercial invoice and Certificate of Origin accompanying the shipment are not in original form these documents will have to be legalized by the Qatar Ministry of Foreign Affairs upon entry into Qatar. A Legalization Fee will be charged by the Ministry of Foreign Affairs based on the invoice value (CIF-value). Please see Brokerage Services & Charges for more information.

If the original Certificate of origin and Invoice attested by the Chamber of Commerce are missing for shipments with a total weight of more than 98kgs but the customer authorizes a clearance of the shipment with the respective photocopies, 1% of the CIF value or 500 QAR (whichever is higher per document) will be billed to the customer.

All non-document shipments to Qatar must include 1 original and 2 copies of an invoice.

The invoice should be itemized showing accurate values for each line item with the country or territory of origin of the goods clearly mentioned.

To avoid customs inspection delays it is recommended that companies must use invoices with their letterhead which also has the company rubber stamp on the invoice.

Non-document shipments consigned to individuals (personal shipments) and the U.S. Military bases in Qatar (U.S. Airforce, U.S. Army) still require an original invoice per the requirements above.

The consignee's telephone number, mobile number and email address(if possible), should always be on the invoice.

Invoices showing "zero value - no commercial value" are not accepted by customs. The shipper must list the actual market value of the goods.

It is strongly recommended not to prepare any 'proforma invoices' for imports into Qatar.

For shipments with a weight of 98 kg or more, or multiple shipments to the same consignee with a total weight of 98 kg or more, please see the invoice requirements for 'Air Freight Mode'.

Items Classified as Documents

The destination country or territory considers the following items document shipments.

All document shipments over the weight of 5 kilos need to be accompanied with a commercial invoice.

If criteria are listed, the shipment must meet the criteria to be considered a document shipment.

Validated airline tickets only
For shareholders or inter-company use only
Non-commercial brochures or for inter-company use only.
Document limit: up to 15 business cards
Personalized checks only
Personalized credit cards to card owner only.
Tickets for events like stage performances, football matches or concerts can be sent as documents up to a limit of 5 kgs per shipment.

Event tickets coming from a printing company and send to the organizer of the event or ticket sales offices can not be sent as documents.

Document limit-25 Kgs
Limit: 10 cards per envelope
Personalized greeting cards and invitations are considered as documents.

Greeting cards and invitations that are not personalized require an invoice.

The number must be proportional to the purpose.
Negatives, slides and printing films sent to press or publishing agencies are considered as documents. Non-documents, which require an invoice, are shipments where the value includes press or editorial charges.
Documents are intercompany shipments for intercompany use with no commercial value.

Non-documents are shipments from a publisher or printing company.

Non-commercial purpose only.
Personalized stationery with no commercial value. The quantity must be proportional to the use.
Must be personalized to be considered documents.

UPS can recommend which forms you need based on a few simple criteria. Forms can be completed online or printed. See which forms you need.

Prohibited or Restricted Commodities

In addition to the prohibited commodities listed here, it is prohibited to ship the following commodities to Qatar.

Antique shipments are restricted from Europe, the Middle East and Africa and can only be shipped with an International Special Commodities (ISC) contract. Antiques are defined as a work of art, piece of furniture, decorative object, or silverware that is 100 years old or older.
Artwork shipments are restricted from Europe, the Middle East and Africa and can only be shipped with an International Special Commodities (ISC) contract.

Paintings or other works of art can be accepted if the artist is still alive, the artwork is replaceable and an art dealer or gallery has appraised the artwork within the last year. If the declared value of the artwork is greater than $100.00 and there is a claim, the shipper must provide a copy of the original invoice, a bill of sale, or other proof certifying in writing the actual cost or replacement cost of the item.

Artwork includes the following: Original engravings, prints, lithographs, original sculptures, statuary.

The term "Artwork" does not apply to: architectural, engineering, industrial, topographical, commercial drawings, hand-painted or hand-decorated manufactured articles.

In additional to general restrictions, Biological Substances (UN3373) with/without Dry Ice (UN1845) are allowed on Qatar Airways flights (in courier mode).
Express mode with immediate effect by Qatar Customs All type of Cigar and Cigarettes are prohibited by Qatar Customs-codes 24029020, 24031910, 24021000, 24022000 and 24029010.
Electronic Cigarettes cannot be imported into Qatar-Prohibited.
All type of Power Drinks are prohibited by Qatar Customs-codes 22029060, 22029010, 22021023, 22021022 and 22021021.
Goods originating in Israel are prohibited.
From January 2021, we can start to move LiBa shipments to Doha, Qatar.

Restrictions:

LiBa shipments need to be sent as a single shipment not as multiple.

Following LiBa types are permitted:

UN3481 (PI966 II / PI967 II) and UN3091 (PI969 II / PI970 II)

UN3480 (PI965) or UN3090 (PI968) are not allowed.

MSDS-not required.

Chamber attested invoice-required if shipments weight is over 98 kgs and Attested certificate of origin -required if shipments weight is over 98 kgs

Mobile phones to all destination countries from United Kingdom can be delayed on export due to security checks from government bodies.
Customs in Qatar have ordered a complete halt on the import of Nicotine Pouches into Qatar, any packages that slip through the network will be returned back to the origin ASAP.(p> A 100.00 USD RTS charge will be applicable on all returns.

Tobacco and Tobacco Products are prohibited to being imported into Qatar.

Saturday Delivery

Saturday Delivery Available: Yes

Not available in all areas. Always check the international time in transit system for details of service availability within a country or territory.

Schools, Banks, Airlines, Government Organizations and Departments, oil and gas companies are closed on Saturdays.

Service Options

Always check Calculate Time and Cost for details of service availability and guarantee information within a country or territory. All Service Levels may not be available to or from every address within a country or territory.

  • UPS Worldwide Expedited
  • UPS Worldwide Express
  • UPS Worldwide Express Saver
  • UPS WorldWide Express Freight
  • WorldWide Economy DDU

Special Clearance Requirements

Government department shipments must include a contact name.
Any shipments consigned to U.S. Military or Qatar Military requires a special duty waiver letter from the consignee upon arrival.

All shipments consigned to the US Military in Qatar should read US Army or US Military on the HAWB and export manifest. This is inclusive of AAFES and Al Udeid AB shipments.

Please note the following procedure is to be followed for processing the repair and return of shipments from Qatar.

Shipment picked up from the customer along with the documents below:

  • UPS Export Airway Bill (Return Services Label), Shipment Invoice (Value, Item Description, Serial Numbers engraved on the products,Request Letter to customs in Arabic on company letter head,Photograph of the contents with a clear display of the serial numbers and Certificate of Origin & Attested invoice by the Qatar Chamber of Commerce.
  • Customs inspect the shipment contents and with the support of above documents an Export Bayan is prepared.
  • Approval is obtained from customs to export the shipment on Repair & Return Mode.
  • Shipment exported and documents retained at UPS to be used upon return of the shipment.
  • Upon return (Return Services Label) an Import Bayan prepared and connected to the Export Bayan.
  • The shipment is inspected and released on Repair & Return Mode. Duty may be levied on the repair value of the shipment.
  • Delivery upon release.

    Additional charges will be applicable-please see Brokerage Services and Charges. To be added under Brokerage Services & Charges.

New requirements have been implemented for small package shipments and are based on the International Standards for Phytosanitary Measures (ISPM) 15, which is entitled "Guidelines for Regulating Wood Packaging Material in International Trade". ISPM 15 was adopted internationally in 2002, and is gradually being introduced by countries or territories worldwide. Wood or wood products covered by ISPM 15 include items such as packing cases, boxes, crates, drums or similar packing, pallets, box pallets and other load boards, pallet collars and skids, but exclude such processed woods as orientated strand board, particle board, plywood or veneer, created using glue, heat and pressure or a combinations thereof, and, raw wood which is 6mm or less thick. It is recommended that if a question arises on this issue, please check with the authority that issues the Phytosanitary certificates in your country or territory.
Within the customs procedure of temporary importation, goods designated to be imported for a limited stretch of time and remaining in the same state can be cleared without duty and VAT. The imported goods are often intended for exhibition purposes, testing purposes or presenting to potential customers. The goods remain under customs control until the re-export.

Temporary Import mode shipments into Qatar cannot be shipped without prior permission from the Qatar Customs Directorate. This permission must be obtained by the consignee and provided to the UPS ASC prior to the arrival of the shipment in Qatar.

The normal duration for temporary import is minimum six months and can be extended up to 3 years depending on the project requirement. Exhibition or event cargo is generally only accepted for maximum one month.

Temporary imports are subject to a 'cashiers check deposit' of the duty amount (and legalization charge if not carried out prior to export) which is refundable upon proof of re-export within approved timeframe. In case of an exhibition or event cargo the exhibitor must arrange to provide a local bond or cash deposit to customs through his own bank's local partner or through his local sales agent's office and own local bank.

All goods imported under this clause must have a permanent and clear identification mark for easy identification at time of import and export. Same details must be mentioned in the shipping documents (i.e. invoice and packing list). If there is any discrepancy between the goods inspected by customs at import and the goods inspected by customs for export the refund will not be made. Descriptions as per one bundle of cables are not permitted. Each part must be clearly identifiable by serial number or part number if possible.

The permission for temporary import can not be taken for granted even if the customer fulfills all requirements. At the very end it is up to the Director of Customs to decide the timeframe. Failing to extend the validity of the temporary import in case the shipment will be staying more then valid period QAR 1000.00 will be the applicable penalty per every week. If the penalty exceeded the invoice value, 20% of the invoice value will be charged as additional fine at the time of export or permanently clearing the shipment for import.

The documents needed for temporary importation are listed in section Additional Import Documentation.

The UPS ASC in Qatar does not outlay money or finance customer bonds to customs.

For a smooth re-exportation UPS requires to be informed in advance. All necessary documents pertaining to the import should be submitted at least 1 week prior to export. The serial numbers have to be clearly visible for inspection. Packing should be done accordingly to have an easy access for customs inspection. A change in serial numbers, incorrect documentation or not visible serial numbers as mentioned in the Import manifest will result in sending the shipment as a normal export and customs shall not refund the deposit amount placed at the time of Import.

In case the importer decides to re-export the shipment by appointing a carrier other than UPS-GAC the importer will be liable for any mistake or customs fines charged for incompletion of the re-export. .Its advised by Qatar Customs to deal with one carrier and broker for temporary import and re-export to avoid errors and fines.

Additional charges will be applicable-please see Brokerage Services and Charges.

Note: If the period of a temporary import needs to be extended upon customer request, a separate online request has to be filed with customs and the charges for granting this permission are 500 QAR.

USDA has the right to inspect any transit shipment and additional permits or certifications may be required.

Value Limits


Private Shipments

  • 0.00 US Dollar (USD)
    • 2999.00 Qatari Riyals or its equivalent in USD. A customs declaration fee will be applicable in any event.

      Receiver must provide a valid copy of ID (National or Passport) which matches the shipment waybill & invoice in order for UPS to clear as a private shipment.

      Customs may still assess Duties and Legalization at their discretion.

    Commercial Shipments

  • 0.00 US Dollar (USD)
    • No Deminimis value for commercial shipments.

      For all commercial shipments, 5% of the CIF value will apply as duty depending on the harmonized code of the goods. Customs declaration fee amounting to 150.00 QAR is applicable for all Bill of Entry or BAYAN's filed in customs.

      Receiver must be registered in the Qatar Customs system and have a valid Import License Code number in which the importer name matches the shipment waybill & invoice in order for UPS to clear the shipment.

    Weight and Size Limits

    70 kg (150 lbs.) per package
    274.00 cm (107.9 in.)  per package
    400.00 cm (157.5 in.)  per package
    Length and girth combined


    Convert metric quantity for weight, length, and area.


    NOTE: Information provided by UPS is provided AS IS, may not be current, and does not constitute legal advice. In no event shall UPS be liable for any errors in the information, forms or features made available by UPS, or by any third party site linked to from UPS. Selection and completion of proper forms for any given shipment is the sole responsibility of the shipper. All shipments are subject to the UPS Terms and Conditions of Service in effect at the time of shipping for the country or territory of origin.
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