UPS Close Window

Import/Export

United Kingdom to Pakistan

Country or Territory Regulations Topics:

Import Documentation

A Form A is only valid for imports from countries or territories covered by the Generalised System of Preferences (GSP). The products must fulfill the rules of be originating in the export country or territory Most products can be imported at a lower duty rate while others are fully exempted from duty. The Form A certificate shall be issued by the customs authorities of the exporting country or territory on application having been made by the exporter. The exporter must be able to proof at any time the originating status of his products concerned. This form is valid for products of any value and must accompany the shipment in original.
Bilateral free trade agreements or unilateral autonomous preferential agreements allow the import clearance of certain products with a reduced duty rate or with a full duty exemption. The products benefiting from the preferential treatment must fulfil the necessary rules of originating in a country or territory covered by the preferential trade agreement.

An exporter who wants his products to benefit from the preferential treatment must be able to proof that his products fulfil the rules to be originating in a country or territory covered by the preferential trade agreement and they must provide a preferential document validated by the customs authorities or document with a valid preferential statement issued by themselves.

The preferential trade agreement foresees the following preferential proofs above.

US-UN Aid

Packages entering as US-UN aid require:

  • Exemption certificate from US-UN aid
  • Exemption letter from US-UN aid for K.M.C. Octroi
  • No value restrictions
MSDS/NON DG

It is not required for all, however shipments that are being held by local authority in United Arab Emirates after screening due to lack of MSDS (Material Safety Data Sheet) or NON DG (Dangerous Goods) declaration letter from the shipper resulting to misconnections and impacting end-to-end service. It would be advisable for all shipments originating, transiting and terminating for UAE to have MSDS or NON DG declaration from shipper enclosed in the shipment and copies to be uploaded in IDIS.

Below points need to be addressed in all upcoming consignments:

1.Placement of original invoice and packing list is mandatory against items falling in Annex A of rule 389 of the Customs Rule 2001.

2.List of documents to be uploaded with every declaration of goods:

Master bill of lading  House Bill of Lading for By Sea shipment(s)-Master Airway Bill  House Airway Bill for By Air shipment(s)-Commercial Invoice-Letter of Credit or bank contract-Packing List-container wise in case of containerized cargo and package wise in case of miscellaneous goods consignments-Previous Chemical Analysis and lab test report, if any-MTC  Mill test certificate issued by the manufacturer in case of prime quality steel product-Certification as per requirement of IPO-Preferential Trade Agreement (PTA) or Free Trade Agreement (FTA) certificate of origin if claimed-Any other documents or requirements specified by the board from time to time.

3.Shipments originating from UAE & Chain (excluding imports under PTA and FTA regime) certificate of origin shall be uploaded in the manner prescribed in the SRO 567(I)/2022

Goods under IATA Special Provisions A67 require a MSDS (Material Safety Data Sheet).

It is not required for all, however shipments can be held by local authority in United Arab Emirates after screening due to lack of MSDS (Material Safety Data Sheet) or NON DG (Dangerous Goods) declaration letter from the shipper resulting to misconnections and impacting end-to-end service.

It would be advisable for all shipments originating, transiting and terminating for UAE to have MSDS or NON DG declaration from shipper enclosed in the shipment and copies to be uploaded in IDIS.

A Packing List is required for multiple packages only, detailing contents of each box.
Export procedure ex United Kingdom

A formal electronic export declaration must be sent to customs authorities by the exporter or their representative. Customs authorities grant the release for export and issue an Export Accompanying Document (EAD) with a unique Movement Reference Number (MRN). UPS operated simplified procedures allowing export formalities to be completed upto 14 days after export.

Informal Declarations
An informal declaration is possible for shipments up to a national threshold. The informal declaration is based on the invoice value and is restricted to shipments not subject to prohibitions and restrictions (for example, embargo regulations) or special export procedures (for example, temporary export). The informal clearance will be done by UPS at the point of exit.

National Requirements
Shipments up to a value of 873.00 GBP can be declared informally on the basis of the invoice.

The EORI (European Union Registration and Identification) number needs to be included with the Invoice for any shipment with value exceeding 873.00 GBP. The EORI number can be obtained by the shipper using website link: www.gov.uk/EORI

UPS service
UPS offers the service to prepare export declarations on behalf of the exporter without additional fees.

Export Documentation

Valid passports can be shipped as documents. The description must clearly state 'passport'. Shipping passports require the approval of the UK customs authorities. A delay of minimum one day has to be calculated.

Please check the import related information if passports are allowed for importation.

Clearance Information

All shipments to Pakistan are released through a Customs process called WEBOC (Web Based One Custom).

Shipment in PK for B2B only.

For All B2B shipments, must include 1 original and 3 copies of an invoice with Contents of Shipment appropriate H.S code, weight of shipment, value of the shipment and Consignee's detail with valid phone number.

For All B2B shipments, Importer must be registered in WEBOC and Active.

Packing list should be attached with the shipment.

Active NTN/STRN (National Tax Number) (Sales Tax Registration Number) of Importer.

Shipment label and Invoice Must Show Correct Consignee (Local Registered Name).

Approved Electronic Import Form (EIF) is arranged.

Correct H.S Code should be on the Invoice from the supplier.

NOC (No Objection Certificate) and other Certification should be available with importer where and if applicable.

SRO information and required SRO documents should be communicated before start of clearance process.

In case of any other requirement raised by the custom official, importer is bound to submit accordingly depending on case to case basis.

For Personal shipment (addressed to an individual)

For all B2C shipments or individual to Individual, must include 1 original and 3 copies of an invoice with H.S Code, Contents of Shipment, Weight of shipment, Value of the shipment and Consignee's phone number.

Packing list of the shipment.

Shipment label and Invoice Must Show Correct Consignee as per CNIC (Current National Identity Card).

Consignee must not have any registered business in PK.

Shipments should be cleared from Customs within 15 days of import. Customs may auction all shipments after the 30-day time limit.

Non-Document shipments with Invoice value less than US$500.00 are cleared on arrival but shipments above the threshold (Invoice value US$500.00) are detained to be cleared through formal entry process in ICG. Duty and taxes are not refundable.

In Pakistan, Shipments through courier are cleared in ICG (Immediate Clearance Group) and as per rules B2B shipments are customs released in ICG having value of less than 500$ and less in weight of 50 Kg.

The shipment for an individual has limits of release less than 1000$ depending on case to case basis and less in weight of 50 Kg.

Documents are submitted for clearance along with import value declaration as per manifest.

Customs decides the value which is called assessment and may increase the value on the basis of examination.

All shipments are examined for evaluation and checking purpose.

Customs may hold any low or high value shipment for evaluation and proper examination or any other purpose.

Customs decide the release and detention of the shipment on the basis of examination manifest data and assessment report.

Shipment that customs decide to hold, are detained and customs issue detention receipt (D.R) / Delivery Order (D.O) with complete data i.e. value, weight, and description of the shipment as per invoice and shipping label details.

To assist with clearance:

Importers should share pictures of enclosing of invoice / packing list at the time of lading of cargo at origin so the same can be uploaded in GD as well.

instructions on banking contract / LC can also adhere this requirement as per SRO 567(I)/2022

Pakistan Customs are checking Courier shipments closely and specifically checking if shipper has stated documents only, when in fact goods included. Another courier company had misused the Immediate Clearance Group (ICG) facility of bringing in computer and computer parts under Documents. The Pakistani Customs was ready to withdraw the ICG facility and impose formal clearance for all courier material. This would have meant additional 2 days increase in Time in Transit. However this was avoided by assuring that no non-document shipment will be brought under Document Manifest. The Collector has warned that in case such shipments are found, the courier company will be penalized by withdrawing the ICG facility. Please therefore remind shippers to classify shipments correctly.

High-value shipments over US$500.00 arrive at Air Freight Unit (AF) for formal entry clearance. Clearance may take 1 to 3 days provided that the consignee submits documents and pays the duty promptly,or has exemption status or certificates. A few organizations (Diplomatic shipments/UNDP/UN/Duty exempted organizations) have instructed us not to clear their shipments but to send the Customs Detention Receipt to them for self-clearance. For shipments detained by Customs due to value or any other reason, we would send the detention receipt to the consignee to avail the opportunity of either clearing through their own agent or to send us the paperwork to clear the shipment for them. The return of the detention receipts from Karachi/Lahore/Islamabad & Rawalpindi/Faisalabad/Sialkot and Peshawar takes approximately 48 to 72 hours while other cities take 72 hrs.

a. For shipments detained by Customs, the consignee for company shipments must be registered in WEBOC and active and required to submit copies of their National Tax Number along with Sales Tax Registration, Customs Detention Receipt and authority letter in name of the nominated broker or clearing agent of UPS/ULS-PK. All customs documents are submitted by respective consignee to concern UPS/ULS station. After submission of documents First duty is generated automatically from customs system on given invoice value and detail and sent to respective consignee. All applicable duty and taxes should be paid via demand draft on customs account or to FBR (Federal Board of Revenue) using online banking facility. After payment of first duty examination and assessment is done by the customs authority and If the duty is enhanced by the customs on assessment, enhanced duty is arranged for payment after confirmation from respective consignee. Warehouse, CAA and other clearance charges are applied as per GHA tariff and collected at the time of delivery from consignee.

b.For shipments detained by Customs, the consignee individual must have CNIC and active and required to submit copy of CNIC, original Customs Detention Receipt and authority letter in name of the nominated broker or clearing agent of UPS/ULS-PK. All customs documents are submitted by respective consignee to concern UPS/ULS station. After submission of documents First duty is generated automatically from customs system on given invoice value and detail and sent to respective consignee. All applicable duty and taxes should be paid via demand draft on customs account or to FBR (Federal Board of Revenue) using online banking facility.

UPS cannot deliver to a P.O. Box address. All packages require a consignee's contact name and complete street address including apartment, suite or unit number if applicable. The consignee's telephone number should be provided if known.

Shipments for Karachi (KHI)

Shipment will be released on Computerized National Identity Card (CNIC) and request letter without any charges for individual customers.

For shipment of commercial purpose, national tax number (NTN)/Government and Services tax (GST) is required and if consignee fails to provide the required information then fine from RS 3000 to 5000 will be enforced.

Shipment for Lahore (LHE) hub

In the absence of National Tax Number (NTN)\ Government and Services tax (GST), fine from RR 3000 to 5000 will be charged to the consignee.

In case of individual customers Computerized National Identity Card (CNIC) and request letter is required in order to get the shipment released. For commercial shipments national tax number (NTN)/Government and Services tax (GST)is mandatory.

Areas Served

Service is provided to and from certain cities.
UPS cannot deliver to a P.O. Box address. All packages require a consignee's contact name and complete street address including apartment, suite or unit number if applicable. The consignee's telephone number should be provided if known.

Sunday, and official holidays.
Spring +0600/ Fall +0500
English, Urdu
Pakistan Rupee(PKR)

Billing Options

  • Shipping charges can be billed to the shipper, receiver or a third party.
  • When billing the receiver, either the shipper or receiver's account number is required.
  • When billing to a third party, the third party's name, country or territory and account number are required.
  • Duties and taxes can be billed to the shipper, receiver or a third party.
  • When billing a third party, the third party's name, country or territory and account number are required.
  • If the duties and taxes are billed to an account outside of the destination country or territory, a "Duty and Tax Forwarding" surcharge will be applied.
  • Please note the following third party billing exceptions:
    • Shipments to and from the same country or territory (domestic shipments) cannot be billed to third party payors in other countries or territories. For example, shipments from Mexico to Mexico or Canada to Canada cannot be billed to a third party payor in the U.S. This rule does not apply to UPS domestic services in European Union countries or territories as well as to UPS domestic services in the United Kingdom.For example, shipments from Germany to Germany can be billed to a third party payor in the U.S. (as long as the payor is a business and has a VAT or Tax/EIN ID on file with UPS).
  • When paying by credit card, check, or cash, only the shipper can be billed the shipping charges.

Commodity Specific Stipulations

There are special stipulations on the following commodities when shipping to Pakistan. If you plan to ship one of the commodities listed below, be sure to adhere to the following stipulations in order to avoid delays and holds at customs.

Bank Cards which are requested to be sent out of the United Kingdom should be declared for referral to HMRC and await their approval to send.
An invoice is required on all shipments containing a CD-Rom/Disk. Invoice should indicate the value of the Recording Media (eg. CDR/DVD) & the Intellectual/statistical value of the software/data separately
For shipments of medicine, the consignee must obtain a certificate from the Director General of Health Department.
Tickets for events like stage performances, football matches or concerts must be sent as non-doc shipments. The invoice must show the manufacturing cost of the ticket.
Samples of cereals, seeds and rice are checked by government departments before clearance. Tins of food must show an expiration date which is valid for at least half of its shelf life.
For shipments of medicine, the consignee must obtain a certificate from the Director General of Health Department.
Origin country or territory should ensure that terminal equipment such as Mobile Handsets and Tablets are not allowed to be imported without Pakistan Telecommunication Authority type approval Certificate. Necessary arrangements shall be made by Federal Board of Revenue, Government of Pakistan in this regard.

Used mobile phones are prohibited as per Pakistan customs policy and cannot be released from customs.

All Shipments containing Mobile phones-Invoice must show all of the IMEI and serial number.

Passports which are requested to be sent out of the United Kingdom should be declared for referral to HMRC and await their approval to send.

Please note no passports can be sent to Pakistan as all nationalities not accepted into the country.

Gift Exemptions

0.00 US Dollar USD
no gift exemption
no gift exemption

Invoice Requirements

Non-document shipments to Pakistan must include 1 original and 3 copies of an invoice.

The invoice should contain the following information:

  • Contents of the shipment
  • Weight of shipment
  • Value of shipment
  • Consignee's telephone number

Shipments of documents do not require an invoice.

The consignee's telephone number, mobile number and email address if available, should appear on the invoice.

Any shipment which arrives without the required invoice will incur a fine of up to PKR 5000.00 on every shipment subject to Pakistan Custom rules. Any shipment which arrives without the required invoice will incur a fine of of US$65.00 on every shipment.

Invoice must scan in IDIS for non-document shipments to Pakistan as per the requirement of State Bank of Pakistan for remittance to importer in Pakistan.

Placement of invoice and packing list are mandatory inside the import shipment and non-observance constitutes an offence punishable under section 156(1)ii of the Customs Act,1963 which reads as:

1.First time imposition of fine PKR 50,000-upon non placement of Invoice / Packing List

2.Second Time PKR 250,000.

3.Third Time PKR 500,000- and onwards for every recruiting violation.

Items Classified as Documents

The destination country or territory considers the following items document shipments. If criteria are listed, the shipment must meet those criteria to be considered a document shipment.

Each airline ticket must be issued to an individual name to be considered a document.
Weight limit to be clased as documents is 5 kg with maximum value of $20
Non-commercial use only.
Must be personalized to be considered documents.

UPS can recommend which forms you need based on a few simple criteria. Forms can be completed online or printed. See which forms you need.

Prohibited or Restricted Commodities

In addition to the prohibited commodities listed here, it is prohibited to ship the following commodities to Pakistan.

Cows, goats, sheep, and pigs are considered domesticated animals. All other animals are considered non-domesticated animals. Items or products made from non-domesticated animals are restricted in the UPS system and only allowed with a UPS ISC contract. CITES permit and additional restrictions may apply, please check with your local ISC Coordinator.

Imports of Ham and Pork are prohibited.

Antique shipments are restricted from Europe, the Middle East and Africa and can only be shipped with an International Special Commodities (ISC) contract. Antiques are defined as a work of art, piece of furniture, decorative object, or silverware that is 100 years old or older.
Artwork shipments are restricted from Europe, the Middle East and Africa and can only be shipped with an International Special Commodities (ISC) contract.

Paintings or other works of art can be accepted if the artist is still alive, the artwork is replaceable and an art dealer or gallery has appraised the artwork within the last year. If the declared value of the artwork is greater than $100.00 and there is a claim, the shipper must provide a copy of the original invoice, a bill of sale, or other proof certifying in writing the actual cost or replacement cost of the item.

Artwork includes the following: Original engravings, prints, lithographs, original sculptures, statuary.

The term "Artwork" does not apply to: architectural, engineering, industrial, topographical, commercial drawings, hand-painted or hand-decorated manufactured articles.

Used electrical items are prohibited.
Used electronic items are prohibited.
Blank invoices
Shipments of Lithium Metal Batteries are prohibited on Emirates Airlines flights which UPS uses to this destination country or territory.

Alternative arrangements are in place, but expect transit delays if the normal planned flow of the package is via Dubai, United Arab Emirates. Time in Transit may be extended due to solution found.

Perishable goods that require temperature control cannot be handled at Karachi airport. This also includes shipments shipped under ISC contract, which should not be accepted.
Personal Effects cannot be shipped between these countries or territories
These items are generally not permitted. The consignee must have government permission prior to import.
From November 2014, Pakistan Customs restricted the import of Telecommunication equipment without type approval by PTA (Pakistan Telecommunication Authority). Users, Importers and Manufacturers can obtain the guidelines from the given below link. Local manufacturers, importers and users are provided certificates while maintaining full details and information about equipment and accessories supplies, its purpose of use and place of installation.

http://gadgetgizmodo.blogspot.com/2011/03/pta-issues-list-of-telecom-equipment.html

Shipments with such content will be detained in Customs so the importer should provide approval for clearance but if not, then the shipment will be seized by Customs. The Importer would be considered as a violator if not following the procedure as per standards and liable for legal action.

Please note used cell phones are not allowed to be imported into Pakistan.

Saturday Delivery

Saturday Delivery Available: Yes

Not available in all areas. Always check the international time in transit system for details of service availability within a country or territory.

Service Options

Always check Calculate Time and Cost for details of service availability and guarantee information within a country or territory. All Service Levels may not be available to or from every address within a country or territory.

  • UPS Worldwide Expedited
    ((England, Scotland, Wales, Northern Ireland))
  • UPS Worldwide Express
  • UPS Worldwide Express Plus
  • UPS Worldwide Express Saver
  • UPS WorldWide Express Freight
  • WorldWide Economy DDU

Special Clearance Requirements

These shipments require an Exemption Certificate from the Ministry of Foreign Affairs.
Organizations that are exempt from duty must submit the following exemption certificates prior to clearance:
  • Exemption Certificate for payment of duty and taxes
  • Exemption Certificate for payment of local taxes

If these certificates are not submitted, duty and taxes must be paid to effect clearance. If exemption of payment is not obtained from the associated government department, the consignee must pay the duty affixed to Customs clearance documents, along with sales tax, warehouse rent, and other duties and taxes. Failure to comply with the above instructions will cause a delay in the clearance of non-documents.

Organizations that are exempt from duty must submit the following exemption certificates prior to clearance:
  • Exemption Certificate for payment of duty and taxes
  • Exemption Certificate for payment of local taxes

If these certificates are not submitted, duty and taxes must be paid to effect clearance. If exemption of payment is not obtained from the associated government department, the consignee must pay the duty affixed to Customs clearance documents, along with sales tax, warehouse rent, and other duties and taxes. Failure to comply with the above instructions will cause a delay in the clearance of non-documents.

Outward Processing Relief (goods exported from the UK for the purpose of repair)

The outward processing relief starts with the export from the UK and will be discharged with the re-importation of the repaired goods. Both steps need to be identified by UPS export or import operation. Repair Goods: Goods requiring Export from the UK for repair Invoice requirements:

  • Statement stating "Goods being sent for repair under Outward Processing Relief" should be clearly marked on the commercial invoice
  • Provide serial number of goods being sent for repair. If the goods are not serialized a statement to this effect must be made on the commercial invoice
  • Exporters authorized to export under OPR must include their authority number on all paperwork
  • Provide correct commercial value of goods as originally paid for not a nominal value for the goods.

Failure to provide any of the above information will result in shipments being delayed.

Repaired goods: Goods being re-exported returned after repair in the UK Invoice requirements:

  • Invoice should clearly state "Goods have been repaired under IPR"
  • Provide either IP authorization number or Import entry details
  • Provide full commercial value of goods plus cost of repair

Failure to provide any of the above information will result in shipments being delayed.

There is no value restriction for small parcels sent as samples. However, the total value of one or more shipments of samples imported in a calendar year should not exceed 25,000.00 Pakistani rupees.
New requirements have been implemented for small package shipments and are based on the International Standards for Phytosanitary Measures (ISPM) 15, which is entitled "Guidelines for Regulating Wood Packaging Material in International Trade". ISPM 15 was adopted internationally in 2002, and is gradually being introduced by countries or territories worldwide. Wood or wood products covered by ISPM 15 include items such as packing cases, boxes, crates, drums or similar packing, pallets, box pallets and other load boards, pallet collars and skids, but exclude such processed woods as orientated strand board, particle board, plywood or veneer, created using glue, heat and pressure or a combinations thereof, and, raw wood which is 6mm or less thick. It is recommended that if a question arises on this issue, please check with the authority that issues the Phytosanitary certificates in your country or territory.

Value Limits


Private Shipments

  • 0.00 US Dollar (USD)
    All non-document shipments may be assessed duty or tax or both regardless of shipment value.
Commercial Shipments

  • 0.00 US Dollar (USD)
    All non-document shipments may be assessed duty or tax or both regardless of shipment value.

Weight and Size Limits

70 kg (150 lbs.) per package
274.00 cm (107.9 in.)  per package
400.00 cm (157.5 in.)  per package
Length and girth combined


Convert metric quantity for weight, length, and area.


NOTE: Information provided by UPS is provided AS IS, may not be current, and does not constitute legal advice. In no event shall UPS be liable for any errors in the information, forms or features made available by UPS, or by any third party site linked to from UPS. Selection and completion of proper forms for any given shipment is the sole responsibility of the shipper. All shipments are subject to the UPS Terms and Conditions of Service in effect at the time of shipping for the country or territory of origin.
Close Window