All shipments to Pakistan are released through a Customs process called WEBOC (Web Based One Custom).
Shipment in PK for B2B only.
For All B2B shipments, must include 1 original and 3 copies of an invoice with Contents of Shipment appropriate H.S code, weight of shipment, value of the shipment and Consignee's detail with valid phone number.
For All B2B shipments, Importer must be registered in WEBOC and Active.
Packing list should be attached with the shipment.
Active NTN/STRN (National Tax Number) (Sales Tax Registration Number) of Importer.
Shipment label and Invoice Must Show Correct Consignee (Local Registered Name).
Approved Electronic Import Form (EIF) is arranged.
Correct H.S Code should be on the Invoice from the supplier.
NOC (No Objection Certificate) and other Certification should be available with importer where and if applicable.
SRO information and required SRO documents should be communicated before start of clearance process.
In case of any other requirement raised by the custom official, importer is bound to submit accordingly depending on case to case basis.
For Personal shipment (addressed to an individual)
For all B2C shipments or individual to Individual, must include 1 original and 3 copies of an invoice with H.S Code, Contents of Shipment, Weight of shipment, Value of the shipment and Consignee's phone number.
Packing list of the shipment.
Shipment label and Invoice Must Show Correct Consignee as per CNIC (Current National Identity Card).
Consignee must not have any registered business in PK.
Shipments should be cleared from Customs within 15 days of import. Customs may auction all shipments after the 30-day time limit.
Non-Document shipments with Invoice value less than US$500.00 are cleared on arrival but shipments above the threshold (Invoice value US$500.00) are detained to be cleared through formal entry process in ICG. Duty and taxes are not refundable.
In Pakistan, Shipments through courier are cleared in ICG (Immediate Clearance Group) and as per rules B2B shipments are customs released in ICG having value of less than 500$ and less in weight of 50 Kg.
The shipment for an individual has limits of release less than 1000$ depending on case to case basis and less in weight of 50 Kg.
Documents are submitted for clearance along with import value declaration as per manifest.
Customs decides the value which is called assessment and may increase the value on the basis of examination.
All shipments are examined for evaluation and checking purpose.
Customs may hold any low or high value shipment for evaluation and proper examination or any other purpose.
Customs decide the release and detention of the shipment on the basis of examination manifest data and assessment report.
Shipment that customs decide to hold, are detained and customs issue detention receipt (D.R) / Delivery Order (D.O) with complete data i.e. value, weight, and description of the shipment as per invoice and shipping label details.
To assist with clearance:
Importers should share pictures of enclosing of invoice / packing list at the time of lading of cargo at origin so the same can be uploaded in GD as well.
instructions on banking contract / LC can also adhere this requirement as per SRO 567(I)/2022
Pakistan Customs are checking Courier shipments closely and specifically checking if shipper has stated documents only, when in fact goods included. Another courier company had misused the Immediate Clearance Group (ICG) facility of bringing in computer and computer parts under Documents. The Pakistani Customs was ready to withdraw the ICG facility and impose formal clearance for all courier material. This would have meant additional 2 days increase in Time in Transit. However this was avoided by assuring that no non-document shipment will be brought under Document Manifest. The Collector has warned that in case such shipments are found, the courier company will be penalized by withdrawing the ICG facility. Please therefore remind shippers to classify shipments correctly.
High-value shipments over US$500.00 arrive at Air Freight Unit (AF) for formal entry clearance. Clearance may take 1 to 3 days provided that the consignee submits documents and pays the duty promptly,or has exemption status or certificates. A few organizations (Diplomatic shipments/UNDP/UN/Duty exempted organizations) have instructed us not to clear their shipments but to send the Customs Detention Receipt to them for self-clearance. For shipments detained by Customs due to value or any other reason, we would send the detention receipt to the consignee to avail the opportunity of either clearing through their own agent or to send us the paperwork to clear the shipment for them. The return of the detention receipts from Karachi/Lahore/Islamabad & Rawalpindi/Faisalabad/Sialkot and Peshawar takes approximately 48 to 72 hours while other cities take 72 hrs.
a. For shipments detained by Customs, the consignee for company shipments must be registered in WEBOC and active and required to submit copies of their National Tax Number along with Sales Tax Registration, Customs Detention Receipt and authority letter in name of the nominated broker or clearing agent of UPS/ULS-PK. All customs documents are submitted by respective consignee to concern UPS/ULS station. After submission of documents First duty is generated automatically from customs system on given invoice value and detail and sent to respective consignee. All applicable duty and taxes should be paid via demand draft on customs account or to FBR (Federal Board of Revenue) using online banking facility. After payment of first duty examination and assessment is done by the customs authority and If the duty is enhanced by the customs on assessment, enhanced duty is arranged for payment after confirmation from respective consignee. Warehouse, CAA and other clearance charges are applied as per GHA tariff and collected at the time of delivery from consignee.
b.For shipments detained by Customs, the consignee individual must have CNIC and active and required to submit copy of CNIC, original Customs Detention Receipt and authority letter in name of the nominated broker or clearing agent of UPS/ULS-PK. All customs documents are submitted by respective consignee to concern UPS/ULS station. After submission of documents First duty is generated automatically from customs system on given invoice value and detail and sent to respective consignee. All applicable duty and taxes should be paid via demand draft on customs account or to FBR (Federal Board of Revenue) using online banking facility.
UPS cannot deliver to a P.O. Box address. All packages require a consignee's contact name and complete street address including apartment, suite or unit number if applicable. The consignee's telephone number should be provided if known.
Shipments for Karachi (KHI)
Shipment will be released on Computerized National Identity Card (CNIC) and request letter without any charges for individual customers.
For shipment of commercial purpose, national tax number (NTN)/Government and Services tax (GST) is required and if consignee fails to provide the required information then fine from RS 3000 to 5000 will be enforced.
Shipment for Lahore (LHE) hub
In the absence of National Tax Number (NTN)\ Government and Services tax (GST), fine from RR 3000 to 5000 will be charged to the consignee.
In case of individual customers Computerized National Identity Card (CNIC) and request letter is required in order to get the shipment released. For commercial shipments national tax number (NTN)/Government and Services tax (GST)is mandatory.