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Import/Export

United Kingdom to Oman

Country or Territory Regulations Topics:

Import Documentation

All commercial shipments to Oman require a Certificate of Origin. The Certificate of Origin must meet the following customs stipulations:
  • Must be an original form
  • Must contain the shipper's original signature in ink
  • Must be issued by the Chamber of Commerce
  • Must contain a seal or watermark in the paper
  • Must provide a detailed description of the goods. General descriptions of goods, such as "clothes" or "garments", will not be accepted.

    Certificate of Origin for shipments with a value exceeding 2,499 USD CIF value needs to be legalized by an Oman embassy or consulate in the country or territory of dispatch. If no embassy or consulate is available in the country or territory of dispatch the invoices can be legalized by any Arab country or territory consulate who is a member of Gulf Coperation Council (GCC).

    The importer must pay 21 OMR (55 USD) for shipments without legalized Certificate of Origin to get the goods imported.

    With respect to the above, Diplomatic and Government shipments need duty exemption paperwork to be processed and accompanying the shipment when it enters Oman along with the Invoice. Repaired and Returned goods has a process which needs to be followed at the time of export. The Goods are evaluated by Customs and the part number is mentioned in the customs paperwork ( in quadruplicate). At the time of import, the paperwork is to be brought to customs who would verify the part number. Customs charge Duty on the Repair Value and the repair value needs to be mentioned in the invoice.

  • For charges made for Export Shipments from United Kingdom to the destination country or territory, please refer to Brokerage Services and Charges-Export Shipments with United Kingdom as the destination.

    Driving Licenses

    Valid Driving Licenses can be shipped as documents. The description must clearly state 'driving license'. Shipping driving licenses require the approval of the UK customs authorities. A delay of minimum one day has to be calculated.

    Please check the import related information if driving licenses are allowed for importation.

    Mobile phones to all destinations from United Kingdom can be delayed on export due to security checks from government bodies.

    Goods under IATA Special Provisions A67 require a MSDS (Material Safety Data Sheet).

    It is not required for all, however shipments can be held by local authority in United Arab Emirates after screening due to lack of MSDS (Material Safety Data Sheet) or NON DG (Dangerous Goods) declaration letter from the shipper resulting to misconnections and impacting end-to-end service.

    It would be advisable for all shipments originating, transiting and terminating for UAE to have MSDS or NON DG declaration from shipper enclosed in the shipment and copies to be uploaded in IDIS.

    The consignee has to produce an Import License and an Agency Agreement to Customs for bulk items intended for commercial purpose.
    Export procedure ex United Kingdom

    A formal electronic export declaration must be sent to customs authorities by the exporter or their representative. Customs authorities grant the release for export and issue an Export Accompanying Document (EAD) with a unique Movement Reference Number (MRN). UPS operated simplified procedures allowing export formalities to be completed upto 14 days after export.

    Informal Declarations
    An informal declaration is possible for shipments up to a national threshold. The informal declaration is based on the invoice value and is restricted to shipments not subject to prohibitions and restrictions (for example, embargo regulations) or special export procedures (for example, temporary export). The informal clearance will be done by UPS at the point of exit.

    National Requirements
    Shipments up to a value of 873.00 GBP can be declared informally on the basis of the invoice.

    The EORI (European Union Registration and Identification) number needs to be included with the Invoice for any shipment with value exceeding 873.00 GBP. The EORI number can be obtained by the shipper using website link: www.gov.uk/EORI

    UPS service
    UPS offers the service to prepare export declarations on behalf of the exporter without additional fees.

    Export Documentation

    Valid passports can be shipped as documents. The description must clearly state 'passport'. Shipping passports require the approval of the UK customs authorities. A delay of minimum one day has to be calculated.

    Please check the import related information if passports are allowed for importation.

    Clearance Information

    Shipments to Oman valued at more than US$10,000.00 will be held in Dubai hub as operations will need to confirm the customs duty payment/exemption with the consignee prior to bringing in to Oman.

    Oman customs does not have the facility to hold the shipment and they do not issue detention notices.

    Any non document item which has a value over US$780.00 will be cleared under a separate Bill of Entry and the consignee must deposit 20.00 OMR (US$52.00) as deposit and 1 OMR (US$2.60USD) as bill of entry fee. This is applicable for a shipment that does not have a Country or Territory of origin attested/legalized by the Oman Embassy from the origin country or territory.

    The consignee can apply for a refund if they are able to produce the Certificate of Origin at later date to Oman customs.

    The Oman UPS Service Contractor will clear the goods and will bill back to the consignee if charges aer levied by customs.

    It was also noticed that many Invoices for import shipments do not match with the manifested value as some countries or territories key only the product value whereas the invoice total will be in CIF. Oman customs requires the CIF value to appear on the manifest at all times. Any discrepancies found may attract a fine of 100 OMR (US$259.00) or above and shipment could be held until the issue is resolved.

    Please note that not only the value(s) of the commodity/commodities have to be considered when calculating duty and tax, but also the freight charge and other fees.
    A dutiable shipment valued US$400.00 or more and intended for a Ministry or government body will be consigned directly to the Ministry. Therefore, the consignee will be responsible for clearing the shipment from Customs. All service standards for these shipments are based on how quickly the consignee clears the shipment from Customs.

    Shipments must move on direct MAWB to consignee from DXB, not on the network service.

    Credit card payments are accepted upon delivery for freight and import charges by this destination. Contact UPS or the UPS service partner in the destination country or territory to determine which credit cards are accepted.

    Restrictions may apply for freight collect shipments from the origin country or territory. Contact UPS or the UPS service partner in the origin country or territory prior to shipping.

    Consignee's full name and a valid telephone number, company name (if applicable), building name and or number, and apartment number (if applicable), street name, area name, and city are required. A valid phone number (preferably mobile) is vital to recover any missing clearance documents and/or validate the delivery address if needed. Please note that missing address requirements will cause a delivery delay. A P.O. Box address is not valid as we do NOT deliver to a P.O. Box.

    Important Note: Shipments addressed to a P.O. Box are excluded from the UPS International guarantee regardless of the payer. A delay in delivery may occur due to the need for the consignee's physical address in order to complete delivery.

    Areas Served

    Service is provided to and from certain cities.

    Consignee's full name and a valid telephone number, company name (if applicable), building name and or number, and apartment number (if applicable), street name, area name, and city are required. A valid phone number (preferably mobile) is vital to recover any missing clearance documents and/or validate the delivery address if needed. Please note that missing address requirements will cause a delivery delay. A P.O. Box address is not valid as we do NOT deliver to a P.O. Box.

    Important Note: Shipments addressed to a P.O. Box are excluded from the UPS International guarantee regardless of the payer. A delay in delivery may occur due to the need for the consignee's physical address in order to complete delivery.

    Friday, Saturday, and official holidays.
    Spring +0400/ Fall +0400
    Arabic
    Rial Omani(OMR)

    Billing Options

    • Shipping charges can be billed to the shipper, receiver or a third party.
    • When billing the receiver, either the shipper or receiver's account number is required.
    • When billing to a third party, the third party's name, country or territory and account number are required.
    • Duties and taxes can be billed to the shipper, receiver or a third party.
    • When billing a third party, the third party's name, country or territory and account number are required.
    • If the duties and taxes are billed to an account outside of the destination country or territory, a "Duty and Tax Forwarding" surcharge will be applied.
    • Please note the following third party billing exceptions:
      • Shipments to and from the same country or territory (domestic shipments) cannot be billed to third party payors in other countries or territories. For example, shipments from Mexico to Mexico or Canada to Canada cannot be billed to a third party payor in the U.S. This rule does not apply to UPS domestic services in European Union countries or territories. For example, shipments from Germany to Germany can be billed to a third party payor in the U.S. (as long as the payor is a business and has a VAT or Tax/EIN ID on file with UPS).
    • When paying by credit card, check, or cash, only the shipper can be billed the shipping charges

    Commodity Specific Stipulations

    There are special stipulations on the following commodities when shipping to Oman. If you plan to ship one of the commodities listed below, be sure to adhere to the following stipulations in order to avoid delays and holds at customs.

    Bank Cards which are requested to be sent out of the United Kingdom should be declared for referral to HMRC and await their approval to send.
    An invoice is required on all shipments containing a CD-Rom/Disk. Invoice should indicate the value of the Recording Media (eg. CDR/DVD) & the Intellectual/statistical value of the software/data separately
    Shipments of audio discs or videodiscs may be subject to censorship by the Ministry of Information. If so, the consignee will be responsible for arranging Customs clearance and obtaining an import license.
    Shipments of new or used diskettes may be subject to censorship by the Ministry of Information. If so, the consignee will be responsible for Customs clearance and obtaining an import license
    For all medicine shipments, the importer must have an original duty exemption document issued by the Oman Ministry of Health (MOH). Delays will occur if this document is not provided.
    Shipments of DVDs may be subject to censorship by the Ministry of Information. If so, the consignee will be responsible for arranging Customs clearance and obtaining an import license. To expedite clearance on DVD's, the consignees name should be written on the DVD.
    Shipments of film may be subject to censorship by the Ministry of Information. If so, the consignee will be responsible for Customs clearance and obtaining an import license.
    Data shipments require an invoice with the value of the CD-ROM or disk only.
    Shipments of magazines require an Import License.
    For all medicine shipments, the importer must have an original duty exemption document issued by the Oman Ministry of Health (MOH). Delays will occur if this document is not provided.
    Shipments of microfilm or microfiche may be subject to censorship by the Ministry of Information. If so, the consignee will be responsible for Customs clearance and obtaining an import license.
    Shipments of mylars may be subject to censorship by the Ministry of Information. If so, the consignee will be responsible for Customs clearance and obtaining an import license.
    Shipments of negatives may be subject to censorship by the Ministry of Information. If so, the consignee will be responsible for Customs clearance and obtaining an import license.
    IT Parts with the following harmonized tariff codes (HTC) are allowed for duty-free importation provided that the the HTC's are listed on the shipper's invoice and appear on the UPS import manifest that will be presented to customs:

  • 8473.2100
  • 8473.2900
  • 8473.3000
  • 8472.9080
  • 8536.9010
  • Passports which are requested to be sent out of the United Kingdom should be declared for referral to HMRC and await their approval to send.
    Shipments of periodicals may be subject to censorship by the Ministry of Information. If so, the consignee will be responsible for Customs clearance and obtaining an import license.
    For all pharmaceutical shipments, the importer must have an original duty exemption document issued by the Oman Ministry of Health (MOH). Delays will occur if this document is not provided.
    Shipments of publications may be subject to censorship by the Ministry of Information. If so, the consignee will be responsible for Customs clearance and obtaining an import license.
    Shipments of slides may be subject to censorship by the Ministry of Information. If so, the consignee will be responsible for Customs clearance and obtaining an import license.
    Shipments of tapes(audio, video, or magnetic), may be subject to censorship by the Ministry of Information. If so, the consignee will be responsible for arranging Customs clearance and obtaining an import license. To expedite clearance on videos, the consignees name should be written on the videocassette.
    Shipments of transparencies may be subject to censorship by the Ministry of Information. If so, the consignee will be responsible for Customs clearance and obtaining an import license.

    Gift Exemptions

    0.00 US Dollar USD
    no gift exemption
    no gift exemption

    Please advise quantities and frequency of gift shipments. The shipper must declare a gift, its purpose, and value on the invoice for Customs purposes.

    Invoice Requirements

    Non-document shipments to Oman must include 1 original and 2 copies of an invoice.

    The invoice must show the country or territory of origin of the goods (due to the Israeli Boycott clause) and all invoice values must be in USD, otherwise, customs clearance delays may occur. The invoice should state the import code issued by the Oman customs (IEC code) if available. The IEC code is an import permission linked to the importers trade activities / license.

    Shipments of documents do not require an invoice.

    The consignee's telephone number, mobile number and email address if available, should appear on the invoice.

    The Performa invoice must indicate the correct HS code and a justifiable value related to the content of the shipment. A wrong declaration or undervaluation may cause clearance delays and penalties and fines.

    Customs clearance in Oman is based on the electronic data keyed into the UPS system at the export site. The shipper of the exporting country or territory should make sure that the invoice value, currency and in the case of a CIF value, the costs of freight and insurance are key entered correctly into the UPS shipping systems and are shown on the invoice. Discrepancies between the key entered data used for the import manifest and the data on the invoice may cause fines or penalties.

    Invoices for shipments with a value of 750.00 USD CIF value or above need to be legalized by an Oman embassy or consulate in the country or territory of dispatch. If no embassy or consulate is available in the country or territory of dispatch,the invoices can be legalized by any Arab country or territory consulate who is a member of the Gulf Coperation Council (GCC).

    The importer must pay 21.00 OMR (55.00 USD) for shipments without legalized invoices to get the goods imported.

    Items Classified as Documents

    The destination country or territory considers the following items document shipments. If criteria are listed, the shipment must meet those criteria to be considered a document shipment.

    Advertising literature containing provocative pictures are prohibited.
    Books containing provocative pictures are prohibited.
    Shipments of 1 or 2 credit cards may be sent to an individual as a document. Otherwise they are prohibited.
    Tickets for events like stage performances, football matches or concerts can be sent as documents.

    Event tickets coming from a printing company and sent to the organizer of the event or ticket sales offices can not be sent as documents.

    Newspapers containing provocative pictures are prohibited.
    Traveler's Checks require an Import License. Used Traveler's Checks are prohibited.

    UPS can recommend which forms you need based on a few simple criteria. Forms can be completed online or printed. See which forms you need.

    Prohibited or Restricted Commodities

    In addition to the prohibited commodities listed here, it is prohibited to ship the following commodities to Oman.

    The import of alcoholic beverages is prohibited.
    Antique shipments are restricted from Europe, the Middle East and Africa and can only be shipped with an International Special Commodities (ISC) contract. Antiques are defined as a work of art, piece of furniture, decorative object, or silverware that is 100 years old or older.
    Artwork shipments are restricted from Europe, the Middle East and Africa and can only be shipped with an International Special Commodities (ISC) contract.

    Paintings or other works of art can be accepted if the artist is still alive, the artwork is replaceable and an art dealer or gallery has appraised the artwork within the last year. If the declared value of the artwork is greater than $100.00 and there is a claim, the shipper must provide a copy of the original invoice, a bill of sale, or other proof certifying in writing the actual cost or replacement cost of the item.

    Artwork includes the following: Original engravings, prints, lithographs, original sculptures, statuary.

    The term "Artwork" does not apply to: architectural, engineering, industrial, topographical, commercial drawings, hand-painted or hand-decorated manufactured articles.

    Cigar imports are prohibited.
    Shipments of jewelry can be shipped as long as the value does not exceed US$500.00 or the local currency equivalent per package.

    Jewelry for which the retail price is lower than US$150.00 per item and which do not contain precious metal(s) and/or stone(s) are considered costume jewelry and can be shipped only up to this value from the origin country or territory.

    Shipments of Khanjars, curved dagger-local artifact traditionally worn at the waist, are prohibited.
    Shipments of Lithium Metal Batteries are prohibited on Emirates Airlines flights which UPS uses to this destination country or territory.

    Alternative arrangements are in place, but expect transit delays if the normal planned flow of the package is via Dubai, United Arab Emirates. Time in Transit may be extended due to solution found.

    Mobile phones to all destination countries from United Kingdom can be delayed on export due to security checks from government bodies.
    Personal Effects cannot be shipped between these countries or territories
    Tobacco product imports are prohibited.

    Saturday Delivery

    Saturday Delivery Available: Yes

    Not available in all areas. Always check the international time in transit system for details of service availability within a country or territory.

    Service Options

    Always check Calculate Time and Cost for details of service availability and guarantee information within a country or territory. All Service Levels may not be available to or from every address within a country or territory.

    • UPS Worldwide Expedited
    • UPS Worldwide Express Saver
    • UPS WorldWide Express Freight
    • WorldWide Economy DDU

    Special Clearance Requirements

    UPS will deliver the Customs documents when an alternate broker is involved.

    The invoice must state "for Embassy/Diplomatic use only."

    Customs requires a Certificate of Origin.

    No taxes are applied to these shipments.

    The typical delay is 2 to 4 days.

    UPS will deliver the Customs documents when an alternate broker is involved.

    The invoice must state " for government use only."

    Customs requires a Certificate of Origin.

    No taxes are applied to these shipments.

    The typical delay is 2 to 4 days.

    UPS will deliver the Customs documents when an alternate broker is involved.

    The invoice must state " for military use only."

    Customs requires a Certificate of Origin.

    No taxes are applied to these shipments.

    The typical delay is 2 to 4 days.

    Outward Processing Relief (goods exported from the UK for the purpose of repair)

    The outward processing relief starts with the export from the UK and will be discharged with the re-importation of the repaired goods. Both steps need to be identified by UPS export or import operation. Repair Goods: Goods requiring Export from the UK for repair Invoice requirements:

    • Statement stating "Goods being sent for repair under Outward Processing Relief" should be clearly marked on the commercial invoice
    • Provide serial number of goods being sent for repair. If the goods are not serialized a statement to this effect must be made on the commercial invoice
    • Exporters authorized to export under OPR must include their authority number on all paperwork
    • Provide correct commercial value of goods as originally paid for not a nominal value for the goods.

    Failure to provide any of the above information will result in shipments being delayed.

    Repaired goods: Goods being re-exported returned after repair in the UK Invoice requirements:

    • Invoice should clearly state "Goods have been repaired under IPR"
    • Provide either IP authorization number or Import entry details
    • Provide full commercial value of goods plus cost of repair

    Failure to provide any of the above information will result in shipments being delayed.

    UPS delivers the Customs documents when an alternate broker is used.

    Customs requires a Certificate of Origin.

    Duties and taxes are applicable for these shipments.

    UPS delivers the Customs documents when an alternate broker is used.

    Customs requires a Certificate of Origin.

    Duties and taxes are applied to these shipments.

    UPS delivers the customs documents when an alternate broker is used.

    Duties and taxes are applicable for these shipments.

    New requirements have been implemented for small package shipments and are based on the International Standards for Phytosanitary Measures (ISPM) 15, which is entitled "Guidelines for Regulating Wood Packaging Material in International Trade". ISPM 15 was adopted internationally in 2002, and is gradually being introduced by countries or territories worldwide. Wood or wood products covered by ISPM 15 include items such as packing cases, boxes, crates, drums or similar packing, pallets, box pallets and other load boards, pallet collars and skids, but exclude such processed woods as orientated strand board, particle board, plywood or veneer, created using glue, heat and pressure or a combinations thereof, and, raw wood which is 6mm or less thick. It is recommended that if a question arises on this issue, please check with the authority that issues the Phytosanitary certificates in your country or territory.

    Value Limits


    Private Shipments

  • 0.00 US Dollar (USD)
    • All non-document shipments may be assessed duty or tax or both regardless of the shipment value
    Commercial Shipments

  • 0.00 US Dollar (USD)
    • All non-document shipments may be assessed duty or tax or both regardless of the shipment value

    Weight and Size Limits

    70 kg (150 lbs.) per package
    274.00 cm (107.9 in.)  per package
    400.00 cm (157.5 in.)  per package
    Length and girth combined


    Convert metric quantity for weight, length, and area.


    NOTE: Information provided by UPS is provided AS IS, may not be current, and does not constitute legal advice. In no event shall UPS be liable for any errors in the information, forms or features made available by UPS, or by any third party site linked to from UPS. Selection and completion of proper forms for any given shipment is the sole responsibility of the shipper. All shipments are subject to the UPS Terms and Conditions of Service in effect at the time of shipping for the country or territory of origin.
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