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Import/Export

United Kingdom to Indonesia

Country or Territory Regulations Topics:

Import Documentation

For B2C imports into Indonesia, proof of payment might be requested by Indonesia customs to verify the authenticity of stated commercial invoice value. To prevent potential valuation disputes or customs hold, proof of payment can be requested from shipper at origin to facilitate destination pre-clearance.
To enable clearance for CITES shipments, please ensure CITES Certificate is forwarded by Express service.
For charges made for Export Shipments from United Kingdom to the destination country or territory, please refer to Brokerage Services and Charges-Export Shipments with United Kingdom as the destination.

Driving Licenses

Valid Driving Licenses can be shipped as documents. The description must clearly state 'driving license'. Shipping driving licenses require the approval of the UK customs authorities. A delay of minimum one day has to be calculated.

Please check the import related information if driving licenses are allowed for importation.

Mobile phones to all destinations from United Kingdom can be delayed on export due to security checks from government bodies.

Goods under IATA Special Provisions A67 require a MSDS (Material Safety Data Sheet).

It is not required for all, however shipments can be held by local authority in United Arab Emirates after screening due to lack of MSDS (Material Safety Data Sheet) or NON DG (Dangerous Goods) declaration letter from the shipper resulting to misconnections and impacting end-to-end service.

It would be advisable for all shipments originating, transiting and terminating for UAE to have MSDS or NON DG declaration from shipper enclosed in the shipment and copies to be uploaded in IDIS.

In addition to the commercial invoice all non-document shipments require a packing list.

Proof of Transaction
In addition to the commercial invoice all non-document shipments require a proof of transaction such as PO, Sales Contract or Payment Transfer

For controlled items such as medicines, drugs, tobacco, videotapes and foodstuff, and Import Permit issued by the respective government departments such as Censorship Board, Food and Drug Dept of the Health Ministry, is required from the consignee. This clearance will take approximately 2 day after receiving the permit.
The consignee must provide a Power of Attorney (POA) for shipments exceeding US$1500.00 in value. Expect up to 2-5 days delay for Customs formal entry clearance.
Export procedure ex United Kingdom

A formal electronic export declaration must be sent to customs authorities by the exporter or their representative. Customs authorities grant the release for export and issue an Export Accompanying Document (EAD) with a unique Movement Reference Number (MRN). UPS operated simplified procedures allowing export formalities to be completed upto 14 days after export.

Informal Declarations
An informal declaration is possible for shipments up to a national threshold. The informal declaration is based on the invoice value and is restricted to shipments not subject to prohibitions and restrictions (for example, embargo regulations) or special export procedures (for example, temporary export). The informal clearance will be done by UPS at the point of exit.

National Requirements
Shipments up to a value of 873.00 GBP can be declared informally on the basis of the invoice.

The EORI (European Union Registration and Identification) number needs to be included with the Invoice for any shipment with value exceeding 873.00 GBP. The EORI number can be obtained by the shipper using website link: www.gov.uk/EORI

UPS service
UPS offers the service to prepare export declarations on behalf of the exporter without additional fees.

Export Documentation

Valid passports can be shipped as documents. The description must clearly state 'passport'. Shipping passports require the approval of the UK customs authorities. A delay of minimum one day has to be calculated.

Please check the import related information if passports are allowed for importation.

Clearance Information

Deadline for each ERN is 10 business days from the date of issuance.
Shipment held in Customs after 30 days will be auto abandon as per procedure without confirmation and shipment will be move to Customs Storage for claimed by state without any charges.In day 25 will automatic XPLD update of BZ

Abandon will not applicable for :

  • 1. Incomplete Multiple
  • 2. Short landed shipment
  • 3. Un-Expected Arrival shipment and
  • 4. Alternate Brokerage
  • Shipment to Bonded Zones - Effective August 01, 2010, Indonesia Customs has implemented new regulation P-35/BC/2010 for all imports entering into Bonded Zones.

    Bonded declarations can only be submitted through Customs EDI system subject to the maximum weight of 100 kg per shipment.

    Below are the options available on the declaration process:

    •  Customers to lodge bonded declaration (BC 2.3) to request for self-declaration of the bonded shipments, please inform UPS Border Clearance Team in order to provide the necessary information for the self-declaration.
    •  UPS to lodge the bonded declaration (BC 2.3) on customers' behalf, customer must sign a Memorandum of Understanding (MOU) with PT Chandra Adi Sentosa / CAS (UPS' Customs Broker), and issue a Power of Attorney (POA). The MOU must be signed by the company director and the POA is valid for 1 month.

    For both processes, Release Approval (SPPB) will be issued electronically by Customs Office (Kantor Pengawas /KP) and will be transmitted through the EDI network to reach Customs at the respective port of arrival. Customs at the port of arrival will receive the electronic SPPB and notify Customs in the respective Bonded Zone to approve the delivery by UPS. Upon delivery, UPS Service Provider must report and book the BC 2.3 with Customs at Bonded Zone for their record. Delays may be expected for shipments to Bonded Zones.

    Airwaybill

      The Airwaybill shipped to Indonesia for Letter Document and Non-Document should be include:
    • ID Number (Mandatory field, subject to Customs rejection):
      Companies = Tax ID
      Individuals = Tax ID, citizen ID number or passport number
    • A Clear and Accurate Delivery Address
    • Correct Postal Code of Receiver
    • Correct Telephone Number of receiver

    Indonesia Labelling Regulation

    A regulation mandating the inclusion of labels in the Indonesia language, on various kinds of goods to provide consumers with accurate information, will come into force on September 1, 2010 for new products and 18 month transitional period for goods that have been circulating on the market before this Ministerial Regulation applies.

    The specific consumer goods covered are classified into four categories:

    • Household Electronics, Telecommunication & IT devices
    • Building construction material
    • Motor vehicle materials (spare parts and others)
    • Other commodities (e.g. footwear, leather products, toys, apparel, etc)

      For any exemption requirement, the importer must contact to Directorate Controlling & Distribution of goods & services, Indonesian Ministry of Trade.

      This regulation is exempt for the following goods:

      • Bulk goods and goods that are directly packed in front of consumers.
      • Goods listed in the Annex I - IV if they are used as raw material or supporting materials for manufacturing other products.
    To obtain exemption of this requirement, the importer must submit a request to Directorate Controlling & Distribution of goods & services, Dept of Trade.

    Prior to getting the goods imported into Indonesia, Importers should:

  • Submit the Label information for approval to the Director of Supervision of Available Goods and Services and a Certificate (also known as Letter of approval, LoA) will be issued within five working days after receipt of the sample. Manufacturers or importers of regulated goods can proceed with business upon receipt of the Certificate.
  • The LoA must be attached as supporting customs documents during importation.
  • The letter of approval is valid as long as the same goods are traded by manufacturer/importer and is not applicable for other goods that have different specification for the goods mentioned in the LoA.

    Labelling Requirement

    The label must be in Indonesian Bahasa and in a manner that can be easily understood (Arabic digits; Latin letters are allowed if there are no proper equivalent Indonesian terms).

    The following content must be included for all covered products:

    1. Name and/or brand name
    2. Name and address of manufacturer (for local manufacturing)
    3. Name and address of importer (for imported goods)
    4. Country or Territory of origin

    Different products have different label placement instructions (where to place on the product, or on the packaging, or on both).

  • The full implementation of the new import regulation 199/PMK 010/2019 at the Customs and Excise Office in Soekarno-Hatta International Airport, Cengkareng (CGK), where UPS operates, has been effected on January 30 2020: :

    • x`Shipment with customs value less than USD 3.00 subject to VAT for 10%, same day clearance (normal).

    • Shipments with customs value from USD 3.00 to USD 1,500 can qualify for either one of the following clearance processes: clearance by consignment note (with a single tariff of 7.5% of Duty) except for MFN (Most-Favored Nations) and restricted, controlled items or clearance by submission of PIBK/PIB import declarations (with duties assessed based on the type of goods), 1-2 working days (Green Line).

    • Company Receiver with shipment value above USD 750.00 will hold for confirmation to receiver Personal Receiver with shipment value USD 750,00 to 1,500.00 will be direct process and notify to receiver by email Both Receiver (Company & Receiver) with shipment value below USD 750.00 will be direct process (without confirmation to receiver).

       Shipments with customs value greater than USD 1,500 will require clearance by PIBK or PIB import declarations. Duties will be assessed based on the type of goods. 3 to 5 working days after complete paperwork received (Green Lane), Receiver will be notify to provide supporting documents.


    Private / Individual
    Regulation No. 199/PMK.010/2019 implement from January 30, 2020 regarding the de-minimis exemption limit for imports into Indonesia will be lowered from USD 75.00 to USD 3.00 per shipment. Shipments with a value of USD 1,500.00 or more will be process by Formal Entry subject to duty and taxes as per MFN (Most Favoured Nation)
  • Shipment with Value below USD 3.00 subject to VAT 10 only
  • Shipment with Value 3 to USD 1,500 subject to Duty 7.5%, VAT 10%, Income Tax 0%
  • Shipment with value above USD 1,500 Process by Formal Entry and subject to Duty and taxes as per MFN
  • Specific commodity: Shoe, Bag, Textile/Garment, duty and taxes will be declare by MFN and process by Consignment Note (CN)

  • Shoe: Duty 25% to 30%, VAT 10%. Income Tax 7.5% to 10%
  • Bag: Duty 15% to 20%, VAT 10%, Income Tax 7.5% to 10%
  • Textile/Garment: Duty 15% to 25%, VAT 10%, Income Tax 7.5% to 10%,
  • Any kind of book under HS Code 4901 to 4904 will be Free Duty and Taxes.

    Commercial
    Regulation No. 199/PMK.010/2019 implement from January 30, 2020 regarding the de-minimis exemption limit for imports into Indonesia will be lowered from USD 75.00 to USD 3.00 per shipment. Shipments with a value of USD 1,500.00 or more will be process by Formal Entry subject to duty and taxes as per MFN (Most Favoured Nation)

  • Shipment with Value below USD 3.00 subject to VAT 10 only
  • Shipment with Value 3 to USD 1,500 subject to Duty 7.5%, VAT 10%, Income Tax 0%
  • Shipment with value above USD 1,500 Process by Formal Entry and subject to Duty and taxes as per MFN
  • Specific commodity: Shoe, Bag, Textile/Garment, duty and taxes will be declare by MFN and process by Consignment Note (CN)

  • Shoe: Duty 25% to 30%, VAT 10%. Income Tax 7.5% to 10%
  • Bag: Duty 15% to 20%, VAT 10%, Income Tax 7.5% to 10%
  • Textile/Garment: Duty 15% to 25%, VAT 10%, Income Tax 7.5% to 10%,
  • Any kind of book under HS Code 4901 to 4904 will be Free Duty and Taxes.

    In most cases, non-document shipments below US$2000.00 and less than 100kg (220 lbs) can be cleared on the same day of arrival. This does not apply to shipments that are restricted or controlled items.

    Companies or personal individuals do not need API (Angka Pengenal Importir / Importers license) to import shipments weighing lesser than 100kg. However, they are required to provide the documents below if they wish to qualify for lower withholding taxes:

    • Companies are required to provide API upon shipment arrival. With this, income tax applied is 2.5%. Without this, income tax applied is 7.5%.
    • Personal individuals are required to provide NPWP (Nomer Pokok Wajib Pajak/consignees Tax ID number) upon shipment arrival. With this, income tax applied is 7.5%. Without this, income tax applied is 15%.
    Shipments requiring formal entry clearance (PIB) and/or shipments with value above USD 1,500, the consignee is required to provide the following documents:
    • NIB (Nomor Induk Berusaha) Business Identification Number
    • NPWP (Nomor Pokok Wajib Pajak) Tax Identification Number.

    Shipments consigned to personal individuals may face challenges obtaining the documentations above.

    Must be avoid the shipment arrived in Indonesia as a short-Landed or Incomplete Multiple shipment because will cannot be process of Clearance, RTS or even abandon or even worse, UPS will find Customs Penalty for IDR 25,000,000.00 (USD 1,730.00) to IDR250,000,000.00 (USD 17,300.00) and UPS will become High Risk company.
    UPS cannot deliver to a P.O. Box address. All packages require a consignee's contact name and complete street address including apartment, suite or unit number if applicable. The consignee's telephone number should be provided if known.

    Indonesia Trade Ministry has implemented the Official Decree No 56-Year 2008, (this decree will replace the former Decree under No 44 and 52 year 2008). It states that for all Clothes, Electronics, Footwear, Toys, Food and Beverages into Indonesia, importers must be a Registered Importer with Indonesia Trade Department. Also, a Surveyor report originated from the origin country or territory would be required before shipment is being exported into Indonesia.

    Failure to produce the surveyor report upon importation into Indonesia shipment will be RTS with warehouse cost may apply.

    New Number System for Import Identification Number - Angka Pengenal Impor (API).

    In reference to Minister of Trade Regulation number 17/MDAG/2010, all importers in Indonesia are required to re-register for a new API number. Once issued with the New API Number, importers are required to file the number with Directorate General of Customs for customs clearance formalities. Failure to do so, will result in the following:

    • For imports below 100kg - Non-registered importer will have to use the Normal Tax(PPN) Rate of 7.5% (instead of 2.5%)
    • For imports over 100KG (formal entry) - Importers are not able to import until they have a valid new API number
    • For Bonded Shipments (all types) - Importers are not able to import until they have a valid new API number

    Areas Served

    Service is provided to and from certain cities.
    UPS cannot deliver to a P.O. Box address. All packages require a consignee's contact name and complete street address including apartment, suite or unit number if applicable. The consignee's telephone number should be provided if known.

    Sunday, and official holidays.
    Available for Saturday delivery. Rest day delivery is available by special request.
    Spring +0700/ Fall +0700
    Indonesian
    Indonesian Rupiah(IDR)

    Billing Options

    • Shipping charges can be billed to the shipper, receiver or a third party.
    • When billing the receiver, either the shipper or receiver's account number is required.
    • When billing to a third party, the third party's name, country or territory and account number are required.
    • Duties and taxes can be billed to the shipper, receiver or a third party.
    • When billing a third party, the third party's name, country or territory and account number are required.
    • If the duties and taxes are billed to an account outside of the destination country or territory, a "Duty and Tax Forwarding" surcharge will be applied.
    • Please note the following third party billing exceptions:
      • Shipments to and from the same country or territory (domestic shipments) cannot be billed to third party payors in other countries or territories. For example, shipments from Mexico to Mexico or Canada to Canada cannot be billed to a third party payor in the U.S. This rule does not apply to UPS domestic services in European Union countries or territories as well as to UPS domestic services in the United Kingdom.For example, shipments from Germany to Germany can be billed to a third party payor in the U.S. (as long as the payor is a business and has a VAT or Tax/EIN ID on file with UPS).
    • When paying by credit card, check, or cash, only the shipper can be billed the shipping charges
    • The freight and duties can be billed to the shipper or a third party
    • The taxes can be billed to the receiver or a third party
    • A surcharge will be applied for the SDV billing option

    Commodity Specific Stipulations

    There are special stipulations on the following commodities when shipping to Indonesia. If you plan to ship one of the commodities listed below, be sure to adhere to the following stipulations in order to avoid delays and holds at customs.

    Import of Alcoholic beverages into Indonesia include in high risk commodity under Customs & Excise regulation.
    Company Receiver: The receiver must registered as Importer and distributor company for Alcoholic Beverage. Personal Receiver: only allow 350 ml per shipment, Additional Documentation: Proof of Payment for purchase
    Bank Cards which are requested to be sent out of the United Kingdom should be declared for referral to HMRC and await their approval to send.
    Compact discs, software & other type of CD materials (exceeding 10 pieces) are subject to approval from the Ministry of Trade.
    The consignee must obtain a Health Certificate from the Food and Drug Agency (POM - Pengawas Obat dan Makanan) under the Ministry of Health, prior to the shipments arrival.

    Cosmetics imported in large or small quantity shall be deemed as commercial goods and under any circumstances will not be permitted without License from POM (Indonesian local FDA), and in large quantity only allowed to be imported by licensed and registered importers. And maximum value (FOB) / shipment is US$ 1500.00.

    An invoice is required on all shipments containing a CD-Rom/Disk. Invoice should indicate the value of the Recording Media (eg. CDR/DVD) & the Intellectual/statistical value of the software/data separately
    Diplomatic bags must be addressed to individual who has diplomatic privilege in Indonesia. The document needed is called PP8 which is issued by the State Secretary office, Republic of Indonesia. To avoid diplomatic shipments being cleared under normal shipments, the shipper needs to inform UPS Origin.
    Medicines and Vaccines are High Risk commodity into Indonesia. The consignee must obtain a Health Certificate from the Food and Drug Agency (Badan POM) under the Ministry of Health, prior to the shipments arrival.

    Personal Receiver:
    1. Receiver fill in the form of Food and Drug Agency.
    2. Doctor prescription should be attached with invoice.
    3. Proof of Payment for purchase.
    4. Traditional Medicine, Supplement and vitamins Maximum 5 pcs of small bottle, strip, sachets or tube. For small bottle the content must be 60 capsule or 500 mg per shipment only.
    5. Cosmetics Maximum 20 pcs per shipment.

    Vaccines:
    Receiver must be Pharmaceutical Company with certificate of importer for vaccines.

    Films (promotional/training/commercial) are allowed if approved by the Censor Board.
    Company Receiver: The consignee must obtain a Health Certificate from the Food and Drug Agency (Badan POM) under the Ministry of Health, prior to the shipments arrival.
    Personal Receiver:
    1. Receiver fill in the form of Food and Drug Agency (Badan POM).
    2. Proof of Payment for purchase.
    Bicycle and Footware
    Company Receiver: The shipper must provide Surveyors certificate/report prior to shipment arrival for the shipment with total value more than US$1500.00. Note that Surveyor certificate cannot be obtained after arrival.
    Personal Receiver: only allow 2 pcs/unit per shipment, No subject for Surveyor Certificate/Report, Additional Documentation: Proof of Payment for purchase
    Laser discs are allowed for an appointed importer only.
    The consignee must obtain a Health Certificate from the Food and Drug Agency (POM - Pengawas Obat dan Makanan) under the Ministry of Health, prior to the shipments arrival.

    All Supplements imported in large or small quantity shall be deemed as commercial goods and under any circumstances will not be permitted without License from POM (Indonesian local FDA), and in large quantity only allowed to be imported by licensed and registered importers. And maximum value (FOB) / shipment is US$ 1500.00.

    Passports which are requested to be sent out of the United Kingdom should be declared for referral to HMRC and await their approval to send.
    Personal Shipments is restricted with maximum 2 pieces per shipment.
    Printed matters are dutiable shipments. The shipper must prepare an Invoice for customs clearance purpose. If Invoice is not attached, customs will determine the value of the printed matters, ranging from US$5.00 - US$10.00 per kilogram.
    Ready-to-Wear clothes are limited at 10 pcs / shipment.

    Other Textile and Textile Products are limited at US$ 1000.00 (value of goods) / shipment.

    SNI (Indonesian Standard Certificate) will be required for importation of children toys.
    Videos are subject to censorship.
    The consignee must obtain a Health Certificate from the Food and Drug Agency (POM - Pengawas Obat dan Makanan) under the Ministry of Health, prior to the shipments arrival.

    Gift Exemptions

    100.00 US Dollar USD
    individual-to-individual
    per shipment

    For shipments sent airfreight, the total value is normally based on the cost of the commodity, declared value fees, and shipping charges.

    In addition to a detailed description of each item, write additional comments of "gift shipment" on the invoice and in the Special Instructions box of the UPS Waybill to insure a proper assessment of duties and taxes.

    ID tax registration number is required for personal shipments.

    Invoice Requirements

    Mandatory Tax ID Requirement for All Indonesia Importers and Exporter

    With effect from August 1, 2021, under the Indonesian Finance Ministry Regulation No. 158/PMK.04/2017 and Customs & Excise Directorate General Regulation No PER 11/BC/2020, it will be mandatory for all Indonesia importers and exporters to declare their Tax ID numbers (NPWP) for every import and export shipment.

    For exports and imports under registered businesses, customers must ensure that its company Tax ID number (NPWP) is stated clearly on its commercial invoices.

    For exports and imports by individuals, customers must ensure that its personal Tax ID number (NPWP), Citizen ID Number (NIK KTP) or Passport number is stated clearly on its commercial invoices.

    This is a mandatory regulatory requirement and failure to comply may result in delays.

    UPS would like to proactively collect customer Tax ID and other identifiers to match its Tax ID to its UPS account or shipment, to mitigate any potential service delays as UPS transitions to comply with this regulatory change. Please instruct customers to provide this information to UPS here: (redirects to a US-based vendor, Qualtrics).

    https://customerfeedback.ups.com/jfe/form/SV_4USyjZhimmwf9no

    Airwaybill

    The Airwaybill shipped to Indonesia for Letter Document and Non-Document should be include:

    • ID Number (Mandatory field, subject to Customs rejection):
      Companies = Tax ID
      Individuals = Tax ID, citizen ID number or passport number
    • A Clear and Accurate Delivery Address
    • Correct Postal Code of Receiver
    • Correct Telephone Number of receiver

    Invoice
    Non-document shipments to Indonesia must include 1 original and 2 copies of an invoice.

    The invoice should include:

  • A clear and accurate description of the goods
  • Material composition of the items
  • Currency (for example, USD)
  • Declared value (must be the actual value as on the waybill)
  • Harmonize Code
  • Number of units
  • Itemized value (a unit value and total value for each item)
  • Country or Territory of origin
  • For items of no commercial value, the value must be stated on the invoice for all non-document shipments.

    The consignee's telephone number is required on the invoice for all non-document shipments

  • UPS Paperless Invoice is available for small package exports from this country or territory.
    UPS Paperless Invoice is accepted by Customs for small package imports into this country or territory.

    Items Classified as Documents

    The destination country or territory considers the following items as documents. If criteria are listed, the shipment must meet those criteria to be considered a document shipment.

    Business related advertising only.
    Document quantity limit 1-4.
    Document quantity limit 1-10.
    Document quantity limit 1-10.
    Document quantity limit 1-10.
    Document weight limit up to 5 kgs.
    Weight limit: 1 kg (2.21 lbs.)
    Weight limit: 1 kg (2.21 lbs.)
    In order to ship Intercompany Data on Diskette/CD ROM as a document shipment, the following guidelines must be met:
    • The content cannot be sold commercially or have a commercial value
    • The data cannot be software
    • Specificially write "Intercompany Data on Diskette/CD ROM" in the description field of the waybill
    • Mark an "X" in the documents only box on the waybill
    Weight limit: 1 kg (2.21 lbs.)
    Document weight limit up to 5 kgs and value limit 50 USD. Chinese publications are restricted.
    Document weight limit up to 1 kgs (2.21 lbs)
    Document weight limit up to 1 kgs (2.21 lbs)
    Document weight limit up to 5 kgs and value limit 50 USD.
    Document weight limit up to 5 kgs and value limit 50 USD.
    Document weight limit up to 1 kgs (2.21 lbs).
    Document weight limit up to 1 kgs (2.21 lbs).
    Document weight limit up to 5 kgs and value limit 50 USD.

    UPS can recommend which forms you need based on a few simple criteria. Forms can be completed online or printed. See which forms you need.

    Prohibited or Restricted Commodities

    In addition to the prohibited commodities listed here, it is prohibited to ship the following commodities to Indonesia.

    Antique shipments are restricted from Europe, the Middle East and Africa and can only be shipped with an International Special Commodities (ISC) contract. Antiques are defined as a work of art, piece of furniture, decorative object, or silverware that is 100 years old or older.
    Artwork shipments are restricted from Europe, the Middle East and Africa and can only be shipped with an International Special Commodities (ISC) contract.

    Paintings or other works of art can be accepted if the artist is still alive, the artwork is replaceable and an art dealer or gallery has appraised the artwork within the last year. If the declared value of the artwork is greater than $100.00 and there is a claim, the shipper must provide a copy of the original invoice, a bill of sale, or other proof certifying in writing the actual cost or replacement cost of the item.

    Artwork includes the following: Original engravings, prints, lithographs, original sculptures, statuary.

    The term "Artwork" does not apply to: architectural, engineering, industrial, topographical, commercial drawings, hand-painted or hand-decorated manufactured articles.

    Cigarettes and tobacco are high risk commodity under Ministry of Agriculture regulations.

    The transport and import clearance of tobacco products can only be accepted based on a contract for International Special Commodities (ISC).

    Company Receiver:The shipper must provide Import License of Excise and/or Quarantine Permit and license from Ministry of agriculture.

    Personal Receiver: The consignee must obtain an import permit from Quarantine Monitoring Body. Maximum limit of Cigarettes that can be imported is 40 pieces, Cigar is 5 pieces, 40 grams for tobacco and liquid tobacco 30 ml or 4 cartridge. Tobacco leaf (snuss) or other product of tobacco maximum weight of 40 Grams or 40 ml.

    Importation of computers and laptops (including hard-disk) are restricted by Ministry of Trade regulation.

    Company Receiver: The shipper must provide Surveyors certificate/report prior to shipment arrival for the shipment with total value more than US$1500.00. Note that Surveyor certificate cannot be obtained after arrival.
    Personal Receiver: only allow 2 pcs/unit per shipment, No subject for Surveyor Certificate/Report, Additional Documentation: Proof of Payment for purchase.

    Cellular Phone, Tablet and Hand Computer Cellular
    Under HS Code 8517.12 and 8471.30 with the following requirement:
    1. IMEI number must be mentioned in Invoice for register during Customs Clearance process upon arrival.
    2. Proof of Payment for purchase.
    3. Receiver Tax ID number or Copy of ID Card prior shipment arrival
    4. Brand New (not allow for used item).
    5. Personal Receiver only.
    6. Maximum 2 pcs/units per shipment per receiver.
    Company Receiver must be registered as Importer and/or Distributor of Communication Equipment and Surveyor Certificate/Report will be required.

    All commodities under HS code 73.21 to 85.43 are restricted to be imported into Indonesia. And are limited at 2 pcs / shipment.

    Import of cellular phones, handhelds and tablet computers are prohibited.

    Any form of toy gun or gun replica is prohibited.
    Any kind of apparatus or devices meant for medical use are restricted. The consignee must obtain an import permit from Ministry of Health prior to the shipments arrival.
    Medicines are restricted into Indonesia. The consignee must obtain a Health Certificate from the Food and Drug Agency (POM - Pengawas Obat dan Makanan) under the Ministry of Health, prior to the shipments arrival.

    Medicines imported in large or small quantity shall be deemed as commercial goods and under any circumstances will not be permitted without License from POM (Indonesian local FDA), and in large quantity only allowed to be imported by licensed and registered importers. And maximum value (FOB) / shipment is US$ 1500.00.

    Mobile phones to all destination countries from United Kingdom can be delayed on export due to security checks from government bodies.
    Personal Effects cannot be shipped between these countries or territories
    Cigarettes and tobacco are high risk commodity under Ministry of Agriculture regulations.

    The transport and import clearance of tobacco products can only be accepted based on a contract for International Special Commodities (ISC).

    Company Receiver:The shipper must provide Import License of Excise and/or Quarantine Permit and license from Ministry of agriculture.

    Personal Receiver: The consignee must obtain an import permit from Quarantine Monitoring Body. Maximum limit of Cigarettes that can be imported is 40 pieces, Cigar is 5 pieces, 40 grams for tobacco and liquid tobacco 30 ml or 4 cartridge. Tobacco leaf (snuss) or other product of tobacco maximum weight of 40 Grams or 40 ml.

    Any form of toy gun or gun replica is prohibited.
    All kinds of used items are restricted to be imported into Indonesia. The consignee must obtain the import permit from the Ministry of Trade before shipping from origin.

    Saturday Delivery

    Saturday Delivery Available: Yes

    Not available in all areas. Always check the international time in transit system for details of service availability within a country or territory.

    Service Options

    Always check Calculate Time and Cost for details of service availability and guarantee information within a country or territory. All Service Levels may not be available to or from every address within a country or territory.

    • UPS Worldwide Expedited
    • UPS Worldwide Express
    • UPS Worldwide Express Plus
    • UPS Worldwide Express Saver
    • UPS WorldWide Express Freight
    • WorldWide Economy DDP
    • WorldWide Economy DDU

    Special Clearance Requirements

    Outward Processing Relief (goods exported from the UK for the purpose of repair)

    The outward processing relief starts with the export from the UK and will be discharged with the re-importation of the repaired goods. Both steps need to be identified by UPS export or import operation. Repair Goods: Goods requiring Export from the UK for repair Invoice requirements:

    • Statement stating "Goods being sent for repair under Outward Processing Relief" should be clearly marked on the commercial invoice
    • Provide serial number of goods being sent for repair. If the goods are not serialized a statement to this effect must be made on the commercial invoice
    • Exporters authorized to export under OPR must include their authority number on all paperwork
    • Provide correct commercial value of goods as originally paid for not a nominal value for the goods.

    Failure to provide any of the above information will result in shipments being delayed.

    Repaired goods: Goods being re-exported returned after repair in the UK Invoice requirements:

    • Invoice should clearly state "Goods have been repaired under IPR"
    • Provide either IP authorization number or Import entry details
    • Provide full commercial value of goods plus cost of repair

    Failure to provide any of the above information will result in shipments being delayed.

    The shipper must write to customs to obtain approval prior to shipment departure.

    At export, the invoice should indicate the following:

  • A clear and detailed description of the goods
  • Serial Number
  • Model Number
  • Clear indication that it is a Repair and Return shipment
  • Country or Territory of origin of goods
  • Value of goods

    Upon completion of repair works, at re-import, the invoice should indicate:

  • A clear and detailed description of the goods
  • Serial Number
  • Model Number
  • Clear indication that it is a repair and return shipment
  • Country or Territory of origin of goods
  • Value of goods
  • Statement stating whether goods are or are not under warranty
  • Repair charges

    Duty, income tax, and 10% PPN tax will be applied to the total cost of the repair.

  • The invoice must include both the value of the commodity before repair and the cost of the repair.
    The invoice must indicate the country or territory of origin and the reason for return.
    The invoice must include a description of the sample and indicate if it is marked or mutilated.
    New requirements have been implemented for small package shipments and are based on the International Standards for Phytosanitary Measures (ISPM) 15, which is entitled "Guidelines for Regulating Wood Packaging Material in International Trade". ISPM 15 was adopted internationally in 2002, and is gradually being introduced by countries or territories worldwide. Wood or wood products covered by ISPM 15 include items such as packing cases, boxes, crates, drums or similar packing, pallets, box pallets and other load boards, pallet collars and skids, but exclude such processed woods as orientated strand board, particle board, plywood or veneer, created using glue, heat and pressure or a combinations thereof, and, raw wood which is 6mm or less thick. It is recommended that if a question arises on this issue, please check with the authority that issues the Phytosanitary certificates in your country or territory
    Temporary import status must be indicated on the shipper's commercial or pro forma invoice. Early notification of the temporary import is required before the arrival of the shipment so that Indonesia Brokerage will be able to hold the shipment at the Customs location. Application of Temporary Import must be self-submitted by Importer (Receiver).

    Value Limits


    Private Shipments

  • 3.00 US Dollar (USD)
    • Regulation No. 199/PMK.010/2019 implement from January 30, 2020 regarding the de-minimis exemption limit for imports into Indonesia will be lowered from USD 75.00 to USD 3.00 per shipment. Shipments with a value of USD 1,500.00 or more will be process by Formal Entry subject to duty and taxes as per MFN (Most Favoured Nation)
    • Shipment with Value below USD 3.00 subject to VAT 10 only
    • Shipment with Value 3 to USD 1,500 subject to Duty 7.5%, VAT 10%, Income Tax 0%
    • Shipment with value above USD 1,500 Process by Formal Entry and subject to Duty and taxes as per MFN
    • Specific commodity: Shoe, Bag, Textile/Garment, duty and taxes will be declare by MFN and process by Consignment Note (CN)

    • Shoe: Duty 25% to 30%, VAT 10%. Income Tax 7.5% to 10%
    • Bag: Duty 15% to 20%, VAT 10%, Income Tax 7.5% to 10%
    • Textile/Garment: Duty 15% to 25%, VAT 10%, Income Tax 7.5% to 10%,
    • Any kind of book under HS Code 4901 to 4904 will be Free Duty and Taxes.

    Commercial Shipments

  • 3.00 US Dollar (USD)
    • Regulation No. 199/PMK.010/2019 implement from January 30, 2020 regarding the de-minimis exemption limit for imports into Indonesia will be lowered from USD 75.00 to USD 3.00 per shipment. Shipments with a value of USD 1,500.00 or more will be process by Formal Entry subject to duty and taxes as per MFN (Most Favoured Nation)
    • Shipment with Value below USD 3.00 subject to VAT 10 only
    • Shipment with Value 3 to USD 1,500 subject to Duty 7.5%, VAT 10%, Income Tax 0%
    • Shipment with value above USD 1,500 Process by Formal Entry and subject to Duty and taxes as per MFN
    • Specific commodity: Shoe, Bag, Textile/Garment, duty and taxes will be declare by MFN and process by Consignment Note (CN)

    • Shoe: Duty 25% to 30%, VAT 10%. Income Tax 7.5% to 10%
    • Bag: Duty 15% to 20%, VAT 10%, Income Tax 7.5% to 10%
    • Textile/Garment: Duty 15% to 25%, VAT 10%, Income Tax 7.5% to 10%,
    • Any kind of book under HS Code 4901 to 4904 will be Free Duty and Taxes.

    Weight and Size Limits

    70 kg (150 lbs.) per package
    274.00 cm (107.9 in.)  per package
    419.10 cm (165.0 in.)  per package
    Length and girth combined


    Convert metric quantity for weight, length, and area.


    NOTE: Information provided by UPS is provided AS IS, may not be current, and does not constitute legal advice. In no event shall UPS be liable for any errors in the information, forms or features made available by UPS, or by any third party site linked to from UPS. Selection and completion of proper forms for any given shipment is the sole responsibility of the shipper. All shipments are subject to the UPS Terms and Conditions of Service in effect at the time of shipping for the country or territory of origin.
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