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Import/Export

United Kingdom to Greece

Country or Territory Regulations Topics:

Import Documentation

A certificate of origin is not required for the import clearance of textiles.

The country or territory of origin must be stated on the invoice for each invoice line. If the customs authorities doubt the correctness of the declared country or territory of origin they may request an additional proof which might be a certificate of origin.

Customs may require an import license for certain products from certain countries or territories, depending on the harmonized tariff code.

The importer must obtain the import license.

The requirement of an import license is dependent on the country or territory of origin of the goods not the country or territory of export or of the type of product (for example, medicine). For further detailed information it is highly recommended to contact your chamber of commerce.

Goods under IATA Special Provisions A67 require a MSDS (Material Safety Data Sheet).

It is not required for all, however shipments can be held by local authority in United Arab Emirates after screening due to lack of MSDS (Material Safety Data Sheet) or NON DG (Dangerous Goods) declaration letter from the shipper resulting to misconnections and impacting end-to-end service.

It would be advisable for all shipments originating, transiting and terminating for UAE to have MSDS or NON DG declaration from shipper enclosed in the shipment and copies to be uploaded in IDIS.

Market Surveillance
Market Surveillance is organized and performed at national level. Each member state of the European Union (EU) is responsible for surveillance activities on its territory. Customs authorities are usually part of the market surveillance activities.

On customs request the "Declaration of Conformity" has to be provided by the shipper, the manufacturer or his assigned representative in the EU or the importer.

Declaration of Conformity
The Declaration of Conformity (DoC) is a document in which the manufacturer, or his authorized representative within the EU, indicates that the product meets all the necessary requirements of the directives applicable for the specific product. The DoC shall contain the name and the address of the manufacturer along with information about the product (for example, brand and serial number). The DoC must be signed by an individual working for the manufacturer or his authorized representative.

On request, the manufacturer or his authorized representative within the EU must provide the DoC. In case the manufacturer is not an EU entity and has no authorized representative, the importer must be able to provide a copy of the DoC and additional proofs if requested.

National Requirements
For some commodities, the conformity with the product safety regulations must be declared by the importer within the customs declaration. The DoC is required as a valid proof for the safety of the products and their compliance with the directives. These commodities are everything with CE marking (no exceptions) like:

  • toys
  • electronic equipment
  • radio & telecommunication equipment
  • medical devices
  • sunglasses
  • chemical substances
  • measuring devices
  • pressure equipment
  • pyrotechnic articles

All items are checked. If no CE marking is found, the shipment is RTS'd or abandoned. Customs procedure time is up to 40 days.

Export procedure ex United Kingdom

A formal electronic export declaration must be sent to customs authorities by the exporter or their representative. Customs authorities grant the release for export and issue an Export Accompanying Document (EAD) with a unique Movement Reference Number (MRN). UPS operated simplified procedures allowing export formalities to be completed upto 14 days after export.

Informal Declarations
An informal declaration is possible for shipments up to a national threshold. The informal declaration is based on the invoice value and is restricted to shipments not subject to prohibitions and restrictions (for example, embargo regulations) or special export procedures (for example, temporary export). The informal clearance will be done by UPS at the point of exit.

National Requirements
Shipments up to a value of 873.00 GBP can be declared informally on the basis of the invoice.

The EORI (European Union Registration and Identification) number needs to be included with the Invoice for any shipment with value exceeding 873.00 GBP. The EORI number can be obtained by the shipper using website link: www.gov.uk/EORI

UPS service
UPS offers the service to prepare export declarations on behalf of the exporter without additional fees.

Export Documentation

Driving Licenses Valid Driving Licenses can be shipped as documents. The description must clearly state 'driving license'. Shipping driving licenses require the approval of the UK customs authorities. A delay of minimum one day has to be calculated.

Please check the import related information if driving licenses are allowed for importation.

Valid passports can be shipped as documents. The description must clearly state 'passport'. Shipping passports require the approval of the UK customs authorities. A delay of minimum one day has to be calculated.

Please check the import related information if passports are allowed for importation.

Clearance Information

Shipments Between Countries or Territories of the European Union

No invoice and no customs clearance is needed if all goods are in free circulation. Goods subject to excise duty like alcoholic beverages and tobacco products are not in free circulation from a tax point of view. They can only be sent under a contract for International Special Commodities (ISC). The exporter is responsible to accompany the necessary documentation to the package and ensure the payment of excise duty in the destination country or territory prior to departure.

Goods not in free circulation within the EU, usually coming out of a bonded warehouse, must be accompanied by an invoice and a 'Transit Accompanying Document' (TAD). Goods not in free circulation can only be forwarded with express service levels. The shipper is responsible for marking the goods as 'not in free circulation' within the shipping software or on the air waybill.

According to Greek Customs Authority procedures & Controls, all shipments of A commercial nature should be accompanied by the original commercial invoice (Letter Head Invoice) issued by the Shipper. UPS Shipping System invoices (Worldhsip, Internet Shipping, Campuship) are not always accepted by e Greek customs authority auditors.

PayPals or any other document that proves the value of the goods may be also requested by Greek Customs Authority for clearance purposes.

For low value goods, where commercial invoices do not exist, UPS Shipping System invoices may be accepted by customs authorities. "

Customs bases clearance on the CIF value of a shipment (total cost of the commodities + insurance (if applicable) + freight).

Formal entry shipments can be Customs cleared the day after importation according to the planned time in transit for high value shipments. UPS or any alternative broker can complete the clearance.

UPS Greece will not clear any shipment without prior authorization of the consignee (the rule applies to all billing options). The consignee phone number must be on the invoice. Customs clearance documents can be delivered to the consignee the day after importation. Upon Customs Auditor request, a shipment value might be verified through the Customs Department of Estimation, exceptionally. To prove the value of the goods, the consignee could be asked to submit a price list, a contract or an order confirmation - indicating the items sold. Clearance delays might occur. Non-document shipments must be moved into the Customs warehouse before entry procedures can start.

Non-document shipments must be moved into the Customs warehouse before entry procedures can start.

For Customs clearance,all customers need to file an electronic POA to the UPS Agent.For companies which have Tax ID numbers ids fine,but for shipments to private individuals,delays can be expected.

Clearance takes place only in the Athens Airport. If Customs clearance is requested at another airport and by another broker, UPS offers a transit in bond to Thessaloniki airport only. The consignee must pay for Customs expenses and for transportation from the Athens Airport to the other airport in advance before transportation.

Athens and Thessalonica areas are 100% door to door service. The remaining areas of Greece, outside Athens and Thessalonica, are served by a subcontractor who has agents/offices in most important Greek towns.

Areas 30 km. away from the center of these cities/towns are considered less accessible areas and service is either once or twice a week or customers are requested to pick up shipments from the agent's office or some other meeting point.

In addition to the above, the following areas are served by Greek post office as no subcontractor coverage is available:

Greek Islands
Ios - Postal Code 84001Kithnos - Postal Code 84006
Serifos - Postal Code 84005Kasos - Postal Code 85800
Sifnos - Postal Code 84003Skiros - Postal Code 34007
Folegandros - Postal Code 84011 
Halkidiki Peninsula
Karies/Mount Athos - Postal Code 63086 
Please note that not only the value(s) of the commodity/commodities have to be considered when calculating duty and tax, but also the freight charge and other fees.
For every formal customs declaration, the identification number of the importer is mandatory. The identification number used in the European Union is called the EORI number (Economic Operators Registration and Identification System). The Greek version of the EORI number is based on the VAT number.

Every declaration without the EORI number of the importer will be rejected by customs if the importer is a company or a regular importer. Private individuals do not need the EORI number for shipments up to 800 Euros. For shipments exceeding 800 Euros they have to declare their individual tax number.

The maximum amount that can be paid for COD-Duty/Taxes in cash is 1500 Euros for individual customers or 3000 Euros for companies.

If COD comes to more than 3000 Euros for company or 1500 Euros for individuals, customers must make a deposit in a bank account or to pay by check.

Credit card payments are accepted upon delivery for freight and import charges by this destination. Contact UPS or the UPS service partner in the destination country or territory to determine which credit cards are accepted.

Restrictions may apply for freight collect shipments from the origin country or territory. Contact UPS or the UPS service partner in the origin country or territory prior to shipping.

UPS cannot deliver to a P.O. Box address. All packages require a consignee's contact name and complete street address including apartment, suite or unit number if applicable. The consignee's telephone number should be provided if known.

Areas Served

Service is provided to and from certain cities.

UPS cannot deliver to a P.O. Box address. All packages require a consignee's contact name and complete street address including apartment, suite or unit number if applicable. The consignee's telephone number should be provided if known.

Saturday, Sunday, and official holidays.
Spring +0300/ Fall +0200
Greek
European Monetary Unit (Euro)(EUR)

Billing Options

  • Shipping charges can be billed to the shipper, receiver or a third party.
  • When billing the receiver, either the shipper or receiver's account number is required.
  • When billing to a third party, the third party's name, country or territory and account number are required.
  • Duties and taxes can be billed to the shipper, receiver or a third party.
  • When billing a third party, the third party's name, country or territory and account number are required.
  • If the duties and taxes are billed to an account outside of the destination country or territory, a "Duty and Tax Forwarding" surcharge will be applied.
  • Please note the following third party billing exceptions:
    • Shipments to and from the same country or territory (domestic shipments) cannot be billed to third party payors in other countries or territories. For example, shipments from Mexico to Mexico or Canada to Canada cannot be billed to a third party payor in the U.S. This rule does not apply to UPS domestic services in European Union countries or territories. For example, shipments from Germany to Germany can be billed to a third party payor in the U.S. (as long as the payor is a business and has a VAT or Tax/EIN ID on file with UPS).
  • When paying by credit card, check, or cash, only the shipper can be billed the shipping charges
  • The freight and duties can be billed to the shipper or a third party
  • The taxes can be billed to the receiver or a third party
  • A surcharge will be applied for the SDV billing option

Commodity Specific Stipulations

There are special stipulations on the following commodities when shipping to Greece. If you plan to ship one of the commodities listed below, be sure to adhere to the following stipulations in order to avoid delays and holds at customs.

Antiques can be cleared with a duty rate of 0% if the requirements are fulfilled. The importer needs a license from the National Museum of Art to import antiques.
Original artwork (for example, paintings, drawings, sculptures) can be imported with a duty rate of 0%. The importer must prove that the artwork is an original one. For instance, the number of copies from a print must be a low number to be accepted as artwork. If proofs are missing or not accepted, the importer needs a license from the National Museum of Art to import antiques.
Bank Cards which are requested to be sent out of the United Kingdom should be declared for referral to HMRC and await their approval to send.
The consignee must provide an Import License from the National Drug Organization (NDO).
Cheese, milk, and milk products are considered Animal Products. For additional information please see 'Animal Products' and 'Food'.
All electrical appliances, subject to EU product safety requirements, must have the Declaration of Conformity (CE) mark.

Customs prohibits electrical appliances without a CE mark attached. For additional information please see 'Declaration of Conformity' in section 'Additional Import Documentation'.

Fish and fish products are considered Animal Products. For additional information please see 'Animal Products' and 'Food'.
All food items are subject to several legal requirements depending if they are made of animal products, classified as plants or if they are perishable. Especially food made of animal products or containing animal products above certain thresholds have to fulfil the requirements for the importation of animal products. Fresh fruit and other unprocessed plants must fulfil the phytosanitary requirements.

Additional requirements may apply regarding labelling, licensing, etc. Food can only be sent if covered by a contract for 'International Special Commodities'.

Based on the EU regulation 2009/669/EC certain foodstuffs(for example tea with origin China) imported from certain third countries or territories are subject to increased level of official controls due to contamination risks of these products by aflatoxinson and pathogens. These controls are carried out at Designated Point of Entries (DPE) defined by each member state.

The import of feed and food originating in or consigned from Japan following the accident at the Fukushima nuclear power station and not subject to vet inspection can only be imported into the EU through Designated Point of Entries (DPE). They must be accompanied by a declaration attesting that the goods are either harvested or processed before March, 11 2011, originated from a prefecture other than the ones affected by higher levels of radiation or if originated from an affected prefecture have been subjected to laboratory analysis determining the level of certain radionuclides (regulation 2011/297/EC).

The customs offices responsible for our import sites are not all defined as DPE. Commodities subject to import controls at a DPE can only be imported via UPS import ports where the responsible customs office is defined as DPE.

The import of food supplements requires a license from the National Drug Organization (NDO).
The European Union (EU) has placed an import ban on Honey from certain countries or territories.

Before shipping Honey to a European Union country or territory, it is highly recommended to contact your local chamber of commerce or your importer for detailed information.

If the importation is allowed by the European Union, the shipment must be accompanied by an original health certificate provided by the shipper/producer, otherwise, importation will not be possible. Furthermore, a vet inspection at the first point of arrival into the EU is required, even for sample shipments.

Brokerage accessorial charges will apply and an import delay may occur.

If the shipper fails to verify the import regulation of the destination country or territory and sends honey which is prohibited by the European Union, then all charges that may apply for the respective shipment will be billed back to the shipper.

For additional information please see 'Animal Products' and 'Food'.

Leather products are checked occasionally by the customs chemical office for chemical remains used during the production process.

Leather products from animals covered by the CITES convention must be accompanied by a CITES certificate. The name of the species should be stated on the invoice.

Meats are considered Animal Products. For additional information please see 'Animal Products' and 'Food'.
The consignee must provide proof of E.U. approval for all medical equipment, including instruments, prosthetics, lenses, active implantables, in vitro diagnostics and other items. For detailed information please see 'Certificate of Conformity' in section 'Additional Import Documentation'.
Passports which are requested to be sent out of the United Kingdom should be declared for referral to HMRC and await their approval to send.
The consignee must arrange approval from the Greek Organization of Drug and Medicine (EOF) for all medicines.
Only small amounts of samples are accepted for importation without duty. If the number of samples exceeds three items in one shipment, duty applies for all items. VAT applied for all samples.
In order to avoid wrong customs declarations at import, it is mandatory that the exporter provide very detailed information about the shoes (for example, what kind of leather, what material used for soles and uppers, what kind of shoes (sport shoes, sandals, boots), who is to wear the shoes (children, women, men).
Most of modern test reagents for diagnostic research are built on antibodies which are generated from animal tissue. There are two types of antibodies, the monoclonal antibodies and polyclonal antibodies.

Monoclonal antibodies are generated in vitro. Tissue from animals are taken (e.g. blood) and infected with certain substances or pathogens. The blood cells react with the production of antibodies which are than harvested and used for the production of the test kits. Due to the in vitro production and the controlled way of production those types of test kits are not subject to veterinarian control if it is a commercial production.

Polyclonal antibodies are gained from living animals like rabbits. They are infected with the substances / pathogens and the animals are producing antibodies. The antibodies are harvested from the blood stream of the animals. Test reagents with polyclonal antibodies are subject to vet inspections.

Shipment documents (commercial invoice or declaration on letterhead) should include:

 the place of origin of the material

 the quantity of the material, in weight or volume

 a description of the material/ animal source

 catalogue number and price (if available)

 additives (e.g., sodium azide, glycerol), their source (e.g., whole serum, supernatant, ascites), and purification, if any.

 protocols  the recommended protocol or datasheet indicating any unique fixation, detergent, blocking, or incubation conditions.

 the intended use (commercial/ manufacturing; research/ testing)

 the name and address of the shipper

 the name and address of the receiver

Commercially packaged, ready-to-use In Vitro Diagnostics (IVD) containing products of animal of origin, do not require a Vet-inspection, if compliant with Directive 98/79/EC on In Vitro Diagnostic Medical Devices. A declaration of conformity (CE-marking) must be provided for each individual commodity (e.g. reagents, test kits, immunosorbent assays such as ELISA kits).

A certificate of origin is not required for the import clearance of textiles. The need of a certificate of origin for the import clearance was reversed on October 24, 2011.

The country or territory of origin must be stated on the invoice for each invoice line. If the customs authorities doubt the correctness of the declared country or territory of origin they may request an additional proof which might be a certificate of origin.

Depending on the texture, the textiles may need approval from the Ministry of Economy.

Azodyes are only allowed to certain detectable concentrations in finished textiles which may come in direct contact with the human skin. On customs request the so called AZO certificate must be provided where an authorised entity state that the goods fulfill the legal requirements.

All tobacco shipments (commercial or private), including those from countries or territories within the E.U., incur duty, VAT and excise duty taxes and are subject to Customs inspection.

For personal use in gift shipments, Customs allows a maximum of 5 cigars, 50 cigarettes, or 50.0 grams (1.8 oz.) of tobacco and always inspects the shipment. Write the product, the cost, and the use on the invoice.

For commercial shipments, the importer must have authorization from the government of Greece, and a bonded warehouse for storing tobacco products.

The importer must arrange for a broker to clear the shipment. Customs requires extra documentation and involves other Customs authorities outside of the Athens Airport.

UPS can deliver the shipment once it clears customs.

Toys must have the CE mark and a license from an E.U.-approved laboratory stating that the product is manufactured under E.U. regulations for health and safety.

For detailed information please see 'Certificate of Conformity' in section 'Additional Import Documentation'.

Gift Exemptions

45.00 European Monetary Unit (Euro) EUR
individual-to-individual
per shipment

In addition to a detailed description of each item, write additional comments of "gift shipment" on the invoice and in the Special Instructions box of the UPS Waybill to insure a proper assessment of duties and taxes.

Gift shipments up to 22 Euros are exempt from duty and VAT. Shipments between 22 Euro and 45 Euro are only exempt from duty.

Individuals can ship tobacco products, alcohol, perfume, or coffee as gifts without duty (VAT and excise duty applies) with the following limitation on quantities:

  • Tobacco products - 50 cigarettes or 25 cigarillos (maximum weight of 3 grams each) or 10 cigars or 50 grams of smoking tobacco
  • Alcoholic beverages - 1 liter of distilled beverages and spirits of an alcoholic strength exceeding 22% vol., - 1 liter of distilled beverages and sprits, and aperitifs with a wine or alcoholic base, of an alcoholic strength not exceeding 22% volume, sparkling wines, liqueur wines - 2 liters wines
  • Perfumes and toilet waters - Perfumes: 50 grams perfume - Toilet water: 0.25 liters.

Goods exceeding above quantities are excluded from duty-free admission. Write "gift" or "gift shipment" on the invoice. Write the name and address of the gift giver on the invoice. If products and shipping are ordered in a gift shop or on the Internet, the name of the gift giver must be on the invoice to be considered a gift.

Invoice Requirements

Non-document shipments to Greece must include 1 original and 2 copies of an invoice. Shipments of documents do not require an invoice.

The consignee's telephone number is required on the invoice for shipments to private individuals with a value above 22.00 EUR.

The consignee's mobile number and e-mail address should also appear on the invoice if available.

Greece Customs requires an original invoice for customs clearance. Invoices containing signatures and company logo are preferred and will help guarantee smooth on-time clearance of the goods. Where Incoterms applied, this should include the city shipped to, for example DDP Athens where shipped Free Domicile. This will help to avoid clearance delays.

UPS Paperless Invoice is accepted by Customs for small package imports into this country or territory.

Items Classified as Documents

The destination country or territory classifies the following items as document shipments. The items must have no commercial value. If criteria are listed, the shipment must meet the criteria to classify as a document shipment.

Validated airline tickets only
Must be for shareholders or for intercompany use only.
Must be for intercompany use or a bid invitation (such as architectural plans to obtain a contract inside the European Union) and have no commercial value.
Must be non-commercial brochures or for intercompany use only.
Document limit: up to 15 business cards
Must be personalized checks
Personalized credit cards
Tickets for events like stage performances, football matches or concerts can be sent as documents provided the weight is no more than 5 kgs and the value of the ticket does not exceed 22 Euros.

Event tickets coming from a printing company and sent to the organizer of the event or ticket sales offices can not be sent as documents.

Above limits listed must be sent as non-doc shipments. The invoice must show the manufacturing cost of the ticket.

Must be personalized to be considered documents.
Non-personalized greeting cards and invitations are considered non-documents and require an invoice.
The number of manuals must be appropriate for the purpose
Must be negatives, slides, or printing films being sent to press or publishing agencies.
If the value includes press or editorial charges, the items are considered non-documents and require an invoice.
Document: intercompany shipments for intercompany use with no commercial value
Non-document: shipments from a publisher or printing company
Must be for non-commercial purposes
Must be personalized stationery and have no commercial value. The amount (number of pieces) must be appropriate for non-commercial use.
Must be personalized to be considered documents.

UPS can recommend which forms you need based on a few simple criteria. Forms can be completed online or printed. See which forms you need.

Prohibited or Restricted Commodities

In addition to the prohibited commodities listed here, it is prohibited to ship the following commodities to Greece.

Endangered plants and animals protected by the multilateral treaty of the Convention on International Trade in Endangered Species (CITES), must be accompanied by a valid CITES Certificate.

All import, export, re-export and introduction from the sea of species covered by the Convention has to be authorized through a licensing system.

Shipper needs to provide the following documentation:

Invoice with the scientific name and CITES certificate.

Additional charges will be applicable. Products of animals or plants subject to CITES can only be accepted under a special contract for International Special Commodities (ISC).

Private individuals may accept medicinal products delivered by post (including express mail and courier deliveries) within and between countries of the EEA if the supplier operates legally and the medicinal product has been approved by the authorities of the country in question.

When you buy medicines in foreign online pharmacies, you must observe the import restrictions on medicines.

Buying and receiving medicines from outside the European Economic Area is prohibited for private individuals in the European Union. Only business to business shipments are allowed. The importer or buyer of the medicine is solely responsible for any risks involved in illegal medicine trade.

Electronic Cigarettes can only be shipped with an International Special Commodities (ISC) contract.

The Commodity is considered a pharmaceutical product,and requires an Import Licence.

Kitchen and table knives are acceptable. Other types of knives need permission from the Department of Justice.
In addition to general guidelines under general restrictions to all countries or territories link, shipment of all vertebrates (Amphibians, Fish and Reptiles} are prohibited between the countries or territories selected.
Private individuals may accept medicinal products delivered by post (including express mail and courier deliveries) within and between countries of the EEA if the supplier operates legally and the medicinal product has been approved by the authorities of the country in question.

When you buy medicines in foreign online pharmacies, you must observe the import restrictions on medicines.

Buying and receiving medicines from outside the European Economic Area is prohibited for private individuals in the European Union. Only business to business shipments are allowed. The importer or buyer of the medicine is solely responsible for any risks involved in illegal medicine trade.

Mobile phones to all destination countries from United Kingdom can be delayed on export due to security checks from government bodies.
Personal Effects cannot be shipped between these countries or territories
According to the customs legislation living plants, parts of plants, fruits, nuts, vegetables and seeds are considered to be plants. The shipper must provide an original Phytosanitary Certificate for shipments of living plants, parts of plants, seeds, and dried leaves. The importer must provide a special license from the Greek Agricultural Ministry. Customs requires phytosanitary inspection in Greece.

Expect clearance delays of approximately 5 to 6 days.

Accessorial charges of 10.50 EUR apply.

The European Union (EU) has implemented specific conditions and detailed procedures for the import of plastic kitchenware (HS-Code 3924 1000 11) made of polyamide and melamine and originated in or consigned from China or Hong Kong (regulation 284/2011). Tableware (for example plates, flatware, cups) are excluded from the restrictions. The reason for the new regulation were notifications and alerts by the European 'Rapid Alert System'-kitchen tableware was recognized which exceed the thresholds of aromatic amines and formaldehyde released into food.

Based on the regulation, controls must be performed at the point of introduction into the EU by the competent authorities. They include documentary checks on all consignments and identity or physical checks (including laboratory checks) on 10% of the consignments. All consignments of kitchen tableware (HS code 3924 1000) originated or consigned from China or Hong Kong must be accompanied by a declaration confirming that it meets the requirements concerning the release of primary aromatic amines and formaldehyde. The declaration shall be accompanied by a laboratory report that the consignments fulfill the requirements.

The goods and declaration must be examined at the first point of introduction into the EU.

The consignments shall be notified at the first point of introduction at least two working days in advance.

Our main points of entry (Cologne, Germany and East Midlands, United Kingdom) are not competent to perform the checks and forwarding under bond is prohibited without the checks. Products covered by the new regulation and destined to the EU can not be accepted by UPS. Exporters should clearly state on the invoice the material and the country or territory of origin of plastic kitchenware to avoid holds on commodities not subject to the regulation.

The importation into, or exportation from Greece of any rough diamond is prohibited, from whatever source, unless the rough diamond has been controlled through the Kimberley Process Certification Scheme (KPCS). Rough diamonds, which have become known as conflict diamonds, are defined as diamonds used by rebel movements to finance military action opposed to legitimate and internationally recognized governments.

The KPCS is a joint government internationally recognized certification system that imposes extensive requirements on its members to enable them to certify shipments of rough diamonds as conflict-free and prevent conflict diamonds from entering legitimate trade.

See Plants.
Telephone Equipment is subject to product safety requirements. For additional information please see 'Declaration of Conformity' in section 'Additional Import Documentation'.

Customs inspects most goods to check for CE signs indicating that the product safety requirements are fulfilled.

Saturday Delivery

Saturday Delivery Available: No

Service Options

Always check Calculate Time and Cost for details of service availability and guarantee information within a country or territory. All Service Levels may not be available to or from every address within a country or territory.

  • UPS Worldwide Express
  • UPS Worldwide Express Plus
  • UPS Worldwide Express Saver
  • UPS Worldwide Standard
  • UPS WorldWide Express Freight
  • WorldWide Economy DDP
  • WorldWide Economy DDU
  • WorldWide Express Freight Midday

Special Clearance Requirements

COD/VOG (VOG Value of goods) offering to Greece resumed on 23 June 2016, following previous capital controls and payment restrictions enforced by the Greek government.

The new threshold is a maximum of 50000 EUR per shipment, per receiver, per day. All packages where the value of goods (VOG) exceed this amount, will be rejected and returned to Origin Country or Territory at shippers expense.

UPS in Greece accepts the following payment methods:

1.Bank Deposits to UPS of Greece Bank Account-no limit.

2.Credit and Debit Cards-no limit (depends on credit card limit)

3.Cash in Hand Deposits:maximum 500.00 EUR per shipment per day for legal entities and individuals accepted) as per legislation.

4. Cheques issued to UPS Greece are not accepted.

5. Cheques to shipper are accepted.

COD/VOG (VOG Value of goods) offering to Greece resumed on 23 June 2016, following previous capital controls and payment restrictions enforced by the Greek government.

The new threshold is a maximum of 50000 EUR per shipment, per receiver, per day. All packages where the value of goods (VOG) exceed this amount, will be rejected and returned to Origin Country or Territory at shippers expense.

UPS in Greece accepts the following payment methods:

1.Bank Deposits to UPS of Greece Bank Account-no limit.

2.Credit and Debit Cards-no limit (depends on credit card limit)

3.Cash in Hand Deposits:maximum 500.00 EUR per shipment per day for legal entities and individuals accepted) as per legislation.

4. Cheques issued to UPS Greece are not accepted.

5. Cheques to shipper are accepted.

The customs procedure of inward processing is used for goods which will be repaired inside the European Union and re-exported after repair. Under this import procedure the goods stay under customs control until re-exportation under customs control.

The importer is obliged to re-export the items during the determined period granted for repair within the import declaration for inward processing. If the deadline for re-export is exceeded duty and VAT become due. Customs inspections with both import and re-export clearance is very likely.

Customs will not permit this procedure if goods are exempt from duty according to the tariff code and the importer can deduct the import VAT as input VAT (business).

If the goods have a regular duty rate of 0% and if the VAT can be deducted as input VAT (Business) the procedure of free circulation might be the more favourable procedure to the importer as no additional charges apply and the goods are not under customs control after importation.

To apply the inward processing procedure the invoice must clearly state that goods are being imported for the purpose of repair or processing.

Additional charges apply.

Outward Processing Relief (Goods re-imported after repair)

In order to qualify for any exemption from duties and taxes when re-importing repaired goods, the initial export declaration must have been the outward processing procedure. The initial export documentation needs to be available for the re-import declaration. Without these preconditions a declaration into free circulation payment is the only possible option. Duty and VAT will be payable on the value of the goods in addition to any repair costs.

Provided the correct initial export documentation is available no duty or VAT applies for a warranty repair when re-importing. When charges occur to the re-importer for the repair and/or repair parts/labor costs, etc., duty and VAT will be raised on these charges only.

Shipments of repaired and replacement goods require the following:

  • An invoice from the sender, stating the value of the goods, the reason for the shipment (replacement or repair), and a full description of the goods including the serial number.
  • The initial export declaration for outward processing relief and the initial export invoice

If the item cannot be certified with a serial number, administrative documents cannot be issued and the item cannot be exported or re-imported under the outward processing relief procedure.

When the article is returned (either repaired or replaced), the following applies:

  • Duty must be paid on the value of the repair.
  • If the Greek exporter missed to raise an outward processing procedure with the exportation they must provide an additional proof like the import documents from the country or territory where the repair took place and the initial export invoice stating the value and details of the goods, including the serial number.
Please see 'Outward Processing Relief'.
Goods being returned to Greece can be re-imported without applying duty and tax under the following conditions:
  • The goods have not been repaired or worked on while being in export country or territory
  • They have been in export country or territory no more than three years
  • The re-importer can prove the export with the initial export declaration.

VAT charges only apply if goods have been sold to a third party before being returned.

The invoice should state "Return Goods" and the reason for return. A customs inspection is very likely. Import delays and accessorial charges will apply.

Within the customs procedure of temporary importation, goods designated to be imported for a limited stretch of time and remaining in the same state can be cleared without duty and VAT. The imported goods are often intended for exhibition purposes, testing purposes or presenting to potential customers. The goods remain under customs control until the re-export.

Goods imported with the customs procedure of temporary importation are subject to the provision of security with limited exemptions. The security covers duty and taxes and will be calculated on the base of the customs value used for a declaration for free circulation. The security has to be paid on deposit by the importer prior to release. The security will be paid back by customs when re-exporting the goods under customs control.

The invoice must clearly state that the goods are being temporarily imported but not for processing or repair. It will be also useful to put the reason of import on the invoice. Customs inspections might be possible.

In order for the importer to reclaim the security goods, the shipment must be re-exported under the temporarily import / export procedure.

We highly recommend to check, before shipping, with the local destination Brokerage department, if this service can be provided (in most cases when a security has to be provided, UPS does not) and if the additional costs applicable will be in line with the value of shipment or if the costs will be even higher than paying duties and taxes. Taxes can be reclaimed from businesses.

If service cannot be provided through UPS, the consignee has to name an alternate broker for the customs procedure of temporary importation.

Customs inspections with both import and re-export clearance is very likely.

Temporary imports require the following:

  • The shipper's invoice must state that a temporary import will occur
  • The shipment must be accompanied by a serial number and the item cannot be certified with a serial number, the item is not allowed as a temporary import and-

    If the above is in order, the Customs Authorities may require from the declarant or the debtor the lodging of a security equal to the precise amount of the customs debt where it can be established with certainty, or if not, at the 120% of estimated customs debts which may be incurred in respect of the value of imported goods.

    For the issuance of such guarantees, UPS of Greece Inc. submits always:

    1. An application to the Deposit and Consignment Office

    2. A check order to Citibank

    Pease take into account a possible customs clearance delay, up to two days considering bank time frames for approvals and check issuance.

If Customs clearance is requested at another airport and by another broker, UPS offers a transit in bond to Thessaloniki airport only. The consignee must pay for Customs expenses and for transportation from the Athens airport to the other airport in advance, before transportation.
The European Union implemented a directive restricting the use of certain hazardous substances in all Electronic & Electrical Equipment effective July 1, 2006. This directive is called the RoHS Directive (2005/618/EC), which stands for the Restriction of the use of certain Hazardous Substances in Electrical and Electronic Equipment.

The RoHS directive is closely linked with the Waste Electrical and Electronic Equipment Directive (WEEE) 2002/96/EC which sets collection, recycling and recovery targets for electrical goods.

These directives will ban the placing on the EU market of new electrical and electronic equipment containing more than agreed levels of lead, cadmium, mercury, hexavalent chromium, polybrominated biphenyl (PBB) and polybrominated diphenyl ether (PBDE) (PBB and PBDE are flame retardants used in some plastics).

Manufacturers (and distributors and individual sellers) will need to understand the requirements of the RoHS/WEEE Directives to ensure that their products, and their components, comply. Goods falling under these categories do not require any accompanying documentation for importation.

For more information on the EU directives, please check the following European Union web link or contact your local chamber of commerce: http://ec.europa.eu/environment/waste/pdf/faq_weee.pdf

Value Limits


Private Shipments

  • 150.00 European Monetary Unit (Euro) (EUR)
    • 1. According to the Customs Law, all Non-E.U. commercial shipments with value below 22.00 EUR and exceptionally for gifts and shipments for personal use between individuals with value up to 45.00 EUR are free of Duty/Tax charges and not subject to customs hold.

      2. Shipments with values more than the above limits, need clearance in Custom authorities and payment of the respective duties, taxes & fees.

      3. For both private and commercial shipments, if the value of the goods is still below 150.00 EUR, no duties will be charged and the goods are duty-free (only VAT shall be payable). If the value exceeds 150.00 EUR, the goods are no longer duty-free.

       The value of goods referred to C.I.F. value.

       The above regulation does not apply to alcoholic beverages, tobacco and perfume.

    Commercial Shipments

  • 150.00 European Monetary Unit (Euro) (EUR)
    • 1. According to the Customs Law, all Non-E.U. commercial shipments with value below 22.00 EUR and exceptionally for gifts and shipments for personal use between individuals with value up to 45.00 EUR are free of Duty/Tax charges and not subject to customs hold.

      2. Shipments with values more than the above limits, need clearance in Custom authorities and payment of the respective duties, taxes & fees.

      3. For both private and commercial shipments, if the value of the goods is still below 150.00 EUR, no duties will be charged and the goods are duty-free (only VAT shall be payable). If the value exceeds 150.00 EUR, the goods are no longer duty-free.

       The value of goods referred to C.I.F. value.

       The above regulation does not apply to alcoholic beverages, tobacco and perfume.

    Weight and Size Limits

    70 kg (150 lbs.) per package
    274.00 cm (107.9 in.)  per package
    400.00 cm (157.5 in.)  per package
    Length and girth combined


    Convert metric quantity for weight, length, and area.


    NOTE: Information provided by UPS is provided AS IS, may not be current, and does not constitute legal advice. In no event shall UPS be liable for any errors in the information, forms or features made available by UPS, or by any third party site linked to from UPS. Selection and completion of proper forms for any given shipment is the sole responsibility of the shipper. All shipments are subject to the UPS Terms and Conditions of Service in effect at the time of shipping for the country or territory of origin.
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