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Import/Export

United Kingdom to Malaysia

Country or Territory Regulations Topics:

Import Documentation

To enable clearance for CITES shipments, please ensure CITES Certificate is forwarded by Express service.
For charges made for Export Shipments from United Kingdom to the destination country or territory, please refer to Brokerage Services and Charges-Export Shipments with United Kingdom as the destination.

Driving Licenses

Valid Driving Licenses can be shipped as documents. The description must clearly state 'driving license'. Shipping driving licenses require the approval of the UK customs authorities. A delay of minimum one day has to be calculated.

Please check the import related information if driving licenses are allowed for importation.

Mobile phones to all destinations from United Kingdom can be delayed on export due to security checks from government bodies.

Goods under IATA Special Provisions A67 require a MSDS (Material Safety Data Sheet).

It is not required for all, however shipments can be held by local authority in United Arab Emirates after screening due to lack of MSDS (Material Safety Data Sheet) or NON DG (Dangerous Goods) declaration letter from the shipper resulting to misconnections and impacting end-to-end service.

It would be advisable for all shipments originating, transiting and terminating for UAE to have MSDS or NON DG declaration from shipper enclosed in the shipment and copies to be uploaded in IDIS.

In addition to the commercial invoice all non-document shipments require a packing list.
Standards and Industrial Institute of Malaysia (SIRIM) was established in 1996 and entrusted by the Malaysian Government to be the national organization for standards and quality and as a promoter of technological excellence in the Malaysian industry.

Commodities listed below require certification:

  • Communication Devices
  • Telecommunication Equipment
  • Commodities integrated with communication modules
  • Computers, Laptops, Desktops
  • Tablets, iPads

Importers should apply for import permit from SIRIM prior to shipments arrival. UPS Malaysia Brokerage will provide advices on the contact details of SIRIM only.

Export procedure ex United Kingdom

A formal electronic export declaration must be sent to customs authorities by the exporter or their representative. Customs authorities grant the release for export and issue an Export Accompanying Document (EAD) with a unique Movement Reference Number (MRN). UPS operated simplified procedures allowing export formalities to be completed upto 14 days after export.

Informal Declarations
An informal declaration is possible for shipments up to a national threshold. The informal declaration is based on the invoice value and is restricted to shipments not subject to prohibitions and restrictions (for example, embargo regulations) or special export procedures (for example, temporary export). The informal clearance will be done by UPS at the point of exit.

National Requirements
Shipments up to a value of 873.00 GBP can be declared informally on the basis of the invoice.

The EORI (European Union Registration and Identification) number needs to be included with the Invoice for any shipment with value exceeding 873.00 GBP. The EORI number can be obtained by the shipper using website link: www.gov.uk/EORI

UPS service
UPS offers the service to prepare export declarations on behalf of the exporter without additional fees.

Export Documentation

Valid passports can be shipped as documents. The description must clearly state 'passport'. Shipping passports require the approval of the UK customs authorities. A delay of minimum one day has to be calculated.

Please check the import related information if passports are allowed for importation.

Clearance Information

For dutiable shipments with Free on Board (FOB) value greater than 10,000.00 Malaysian Ringgit (MYR), the consignee must complete a Supplementary Customs form No. 1A and submit it to Customs as part of a valuation regulation. Based on the invoice valuation of goods imported for commercial purposes, the consignee will pay import duty and sales tax if applicable, to Customs. Declaration of form No. 1A can be done via EDI.

Non dutiable shipments with FOB value of up to 2,000.00 MYR are cleared immediately upon arrival by Customs. These shipments do not require formal entry unless they are controlled or restricted.

Credit card payments are accepted upon delivery for freight and import charges by this destination. Contact UPS or the UPS service partner in the destination country or territory to determine which credit cards are accepted.

Restrictions may apply for freight collect shipments from the origin country or territory. Contact UPS or the UPS service partner in the origin country or territory prior to shipping.

UPS cannot deliver to a P.O. Box address. All packages require a consignee's contact name and complete street address including apartment, suite or unit number if applicable. The consignee's telephone number should be provided if known.

Areas Served

Service is provided to and from certain cities.
UPS cannot deliver to a P.O. Box address. All packages require a consignee's contact name and complete street address including apartment, suite or unit number if applicable. The consignee's telephone number should be provided if known.

Friday, Sunday, and official holidays.
Rest day is Sunday for all states except for Trengganu, Kedah and Kelantan, where Thursday is observed as half day and rest day is Friday.
Spring +0800/ Fall +0800
English
Malaysian Ringgit(MYR)

Billing Options

  • Shipping charges can be billed to the shipper, receiver or a third party.
  • When billing the receiver, either the shipper or receiver's account number is required.
  • When billing to a third party, the third party's name, country or territory and account number are required.
  • Duties and taxes can be billed to the shipper, receiver or a third party.
  • When billing a third party, the third party's name, country or territory and account number are required.
  • If the duties and taxes are billed to an account outside of the destination country or territory, a "Duty and Tax Forwarding" surcharge will be applied.
  • Please note the following third party billing exceptions:
    • Shipments to and from the same country or territory (domestic shipments) cannot be billed to third party payors in other countries or territories. For example, shipments from Mexico to Mexico or Canada to Canada cannot be billed to a third party payor in the U.S. This rule does not apply to UPS domestic services in European Union countries or territories as well as to UPS domestic services in the United Kingdom.For example, shipments from Germany to Germany can be billed to a third party payor in the U.S. (as long as the payor is a business and has a VAT or Tax/EIN ID on file with UPS).
  • When paying by credit card, check, or cash, only the shipper can be billed the shipping charges
  • The freight and duties can be billed to the shipper or a third party
  • The taxes can be billed to the receiver or a third party
  • A surcharge will be applied for the SDV billing option

Commodity Specific Stipulations

There are special stipulations on the following commodities when shipping to Malaysia. If you plan to ship one of the commodities listed below, be sure to adhere to the following stipulations in order to avoid delays and holds at customs.

Import permit required from Veterinary department
Bank Cards which are requested to be sent out of the United Kingdom should be declared for referral to HMRC and await their approval to send.
Shipments of calendars require approval from the Ministry of Home Affairs.
Shipments of cellular telephones require approval from the Standards and Industrial Research Institute of Malaysia (SIRIM)
Shipments of unroasted coffee require an Import Permit from the Food Control Division of the Ministry of Health.
Shipments of commodities which are integrated with communications modules require approval from the Standards and Industrial Institute of Malaysia (SIRIM).

For examples, Wi-Fi, Bluetooth, GSM, 3G & 4G for connection to public communication network or for radio communication, electrical appliances, medical devices, toys with remote controls, video games with communication modules (e.g. Xbox) and etc.

Shipments of communication items require approval from the Standards and Industrial Research Institute of Malaysia (SIRIM).
Shipments of computers (e.g. laptops, desktop, tablets or iPads) require approval from the Standards and Industrial Research Institute of Malaysia (SIRIM).
Shipments of coral, dead or alive, require an Import License from the Director General of Fisheries, Malaysia.
All cosmetic products must be registered with the National Pharmaceutical Agency prior to importation. Items not registered may be refused entry and may be RTSed or abandoned.
An invoice is required on all shipments containing a CD-Rom/Disk. Invoice should indicate the value of the Recording Media (eg. CDR/DVD) & the Intellectual/statistical value of the software/data separately
Shipments of dairy require approval from the Ministry of Health.
Shipments of discs require approval from the Ministry of Home Affairs.
Shipments of medicine require approval from the Pharmaceutical Board, Ministry of Health.
Requires approval from the Ministry of Health.
Shipments of gambling devices require an Import Permit issued by the Police Department and the Ministry of Finance.
An import permit from Ministry of International Trade and Industry is required.
Shipments of laser discs require an Approval Permit from the Censorship Board.
Shipments of magazines require approval from the Publication Department, Ministry of Home Affairs (KDN).
Shipments of medicine require approval from the Pharmaceutical Board, Ministry of Health.
Shipments of military equipment require approval from the Ministry of Defense.
Shipments of multi-color copy machines (includes rank Xerox 6500, Canon NP Color T and RICOH Color 5000) require an Import Permit from the Ministry of International Trade and Industry.
Shipments of nutritional supplements require approval from the Pharmaceutical Board, Ministry of Health.
Passports which are requested to be sent out of the United Kingdom should be declared for referral to HMRC and await their approval to send.
Shipments of pharmaceuticals require approval from the Pharmaceutical Board, Ministry of Health.
Shipments of religious material require approval from the Publication Department, Ministry of Home Affairs (KDN)
Shipments of satellite equipment require approval from the Standards and Industrial Research Institute of Malaysia (SIRIM)
Shipments of smoked salmon require approval from the Fisheries Department.
Shipments of tapes require an Approval Permit from the Censorship Board.
The consignee is required to obtain an Import Permit from the Standards and Industrial Research Institute of Malaysia (SIRIM).
Shipments of telephone equipment requires the consignee to obtain an Import Permit from the local government agency (SIRIM).
Shipments of televisions require an Import Permit issued by the Director General of the Department of Electricity Supply Malaysia.
Shipments of veterinary products require approval from the Veterinary Department.
Shipments of VCR's require an Import Permit issued by the Director General of the Department of Electricity Supply Malaysia.
Shipments of vidoes require an Approval Permit from the Censorship Board.
Shipments of vitamins require approval from the Pharmaceutical Board, Ministry of Health.

Gift Exemptions

500.00 Malaysian Ringgit MYR
company-to-company
per shipment
500.00 Malaysian Ringgit MYR
company-to-individual
per shipment
50.00 Malaysian Ringgit MYR
individual-to-company
per shipment
500.00 Malaysian Ringgit MYR
individual-to-individual
per shipment

Invoice Requirements

Non-document shipments to Malaysia must include 1 original and 2 copies of an invoice.

The consignee's telephone number is required on the invoice for all non-document shipments.

UPS Paperless Invoice is available for small package exports from this country or territory.
UPS Paperless Invoice is accepted by Customs for small package imports into this country or territory.

Items Classified as Documents

The destination country or territory considers the following items documents. If criteria are listed, the shipment must meet those criteria to be considered a document shipment.

Validated only.
Must be validated with value. Blank cash letters are considered to be non-documents
Must be printed. Blank charts are considered to be non-documents
Must be validated with value. Blank checks are considered a non-document
For intercompany data, not copyright, licensed or for sale.
Contain intercompany data, not copyright,licensed or resale.
Must be validated with value. Blank Negotiable Bonds or Drafts are considered to be non documents.
Not for sale.
Used traveler's checks only.
Must be validated or printed with particulars

UPS can recommend which forms you need based on a few simple criteria. Forms can be completed online or printed. See which forms you need.

Prohibited or Restricted Commodities

In addition to the prohibited commodities listed here, it is prohibited to ship the following commodities to Malaysia.

Import of Alcoholic beverages into Malaysia is permitted via ISC contract service.

B2C shipments to individuals of spirits is allowed, as long as the spirits are below 1L per shipment. There are no additional import requirements for spirits below 1L consigned to an individual.

For whiskey from Scotland under 1L, a permit is not required, but duty and tax are payable, as this is a controlled item.

Antique shipments are restricted from Europe, the Middle East and Africa and can only be shipped with an International Special Commodities (ISC) contract. Antiques are defined as a work of art, piece of furniture, decorative object, or silverware that is 100 years old or older.
Artwork shipments are restricted from Europe, the Middle East and Africa and can only be shipped with an International Special Commodities (ISC) contract.

Paintings or other works of art can be accepted if the artist is still alive, the artwork is replaceable and an art dealer or gallery has appraised the artwork within the last year. If the declared value of the artwork is greater than $100.00 and there is a claim, the shipper must provide a copy of the original invoice, a bill of sale, or other proof certifying in writing the actual cost or replacement cost of the item.

Artwork includes the following: Original engravings, prints, lithographs, original sculptures, statuary.

The term "Artwork" does not apply to: architectural, engineering, industrial, topographical, commercial drawings, hand-painted or hand-decorated manufactured articles.

Sodium Arsenate
Any form of toy gun or gun replica is prohibited.
An Import License from the police department is required for shipments of knives. Knives not intended to inflict bodily harm (i.e kitchenware, utility knives) are accepted.
Liquid Glucose
Multi-color Copy Machines (includes rank Xerox 6500, Canon NP Color T and RICOH Color 5000)
Mobile phones to all destination countries from United Kingdom can be delayed on export due to security checks from government bodies.
  • Any article bearing the imprint or reproduction of any currency note, bank note, or coin which have at any time been issued or is current in any country or territory.
  • Any emblem or device in circumstances which raise a reasonable presumption that such emblem or device was intended or was likely to be used in a manner prejudicial to the interest of the federation or to promote or foster a purpose prejudicial to or incompatible with peace, welfare, or good order in the federation.
  • Portland Cement (within the heading number 2523.29.9000) is prohibited for import into Sabah or Sarawak.
  • Passport & any kind of Identification Card is not allowed in MY
    Personal Effects cannot be shipped between these countries or territories
    Broadcast receivers capable of receiving radio communication within the ranges of 68 to 27 MHZ, except for those designed to receive meteorological broadcasts at spot frequencies (except for the use of the telecommunication authority), are prohibited.
    Any cloth bearing the imprint or reproduction of any verses of the Koran.

    Saturday Delivery

    Saturday Delivery Available: Yes

    Not available in all areas. Always check the international time in transit system for details of service availability within a country or territory.

    Saturday delivery for an additional charge

    Service Options

    Always check Calculate Time and Cost for details of service availability and guarantee information within a country or territory. All Service Levels may not be available to or from every address within a country or territory.

    • UPS Worldwide Expedited
    • UPS Worldwide Express
    • UPS Worldwide Express Saver
    • UPS WorldWide Express Freight
    • WorldWide Economy DDP
    • WorldWide Economy DDU
    • WorldWide Express Freight Midday

    Special Clearance Requirements

    Outward Processing Relief (goods exported from the UK for the purpose of repair)

    The outward processing relief starts with the export from the UK and will be discharged with the re-importation of the repaired goods. Both steps need to be identified by UPS export or import operation. Repair Goods: Goods requiring Export from the UK for repair Invoice requirements:

    • Statement stating "Goods being sent for repair under Outward Processing Relief" should be clearly marked on the commercial invoice
    • Provide serial number of goods being sent for repair. If the goods are not serialized a statement to this effect must be made on the commercial invoice
    • Exporters authorized to export under OPR must include their authority number on all paperwork
    • Provide correct commercial value of goods as originally paid for not a nominal value for the goods.

    Failure to provide any of the above information will result in shipments being delayed.

    Repaired goods: Goods being re-exported returned after repair in the UK Invoice requirements:

    • Invoice should clearly state "Goods have been repaired under IPR"
    • Provide either IP authorization number or Import entry details
    • Provide full commercial value of goods plus cost of repair

    Failure to provide any of the above information will result in shipments being delayed.

    New requirements have been implemented for both small package and WWEF shipments and are based on the International Standards for Phytosanitary Measures (ISPM) 15, which is entitled "Guidelines for Regulating Wood Packaging Material in International Trade". ISPM 15 was adopted internationally in 2002, and is gradually being introduced by countries or territories worldwide. Wood or wood products covered by ISPM 15 include items such as packing cases, boxes, crates, drums or similar packing, pallets, box pallets and other load boards, pallet collars and skids, but exclude such processed woods as orientated strand board, particle board, plywood or veneer, created using glue, heat and pressure or a combinations thereof, and, raw wood which is 6mm or less thick. It is recommended that if a question arises on this issue, please check with the authority that issues the Phytosanitary certificates in your country or territory.

    Value Limits


    Private Shipments

  • 500.00 Malaysian Ringgit (MYR)
    • In most cases, when the value of the shipment is equal to or less than the Deminimis Value, the shipment may enter the country or territory duty and tax free.
    Commercial Shipments

  • 500.00 Malaysian Ringgit (MYR)
    • In most cases, when the value of the shipment is equal to or less than the Deminimis Value, the shipment may enter the country or territory duty and tax free.

    Weight and Size Limits

    70 kg (150 lbs.) per package
    274.00 cm (107.9 in.)  per package
    419.10 cm (165.0 in.)  per package
    Length and girth combined


    Convert metric quantity for weight, length, and area.


    NOTE: Information provided by UPS is provided AS IS, may not be current, and does not constitute legal advice. In no event shall UPS be liable for any errors in the information, forms or features made available by UPS, or by any third party site linked to from UPS. Selection and completion of proper forms for any given shipment is the sole responsibility of the shipper. All shipments are subject to the UPS Terms and Conditions of Service in effect at the time of shipping for the country or territory of origin.
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