UPS Close Window

Import/Export

United Kingdom to Kazakhstan

Country or Territory Regulations Topics:

Import Documentation

A Certificate of Origin is required for certain goods subject to certification.
Government Registration Certificate (Sanitary-Epidemiological Control) Commodities which are subject to sanitary-epidemiological controls have to be registered prior to the first import. The Government Registration Certificate will be issued based on evaluation of product samples. Samples for certification purposes can be imported without the certificate if the purpose of importation is clearly indicated on an attested invoice in Russian language. The shippers invoice must state the producer name, the country or territory of origin and full detailed description of goods. A copy of the Government Registration Certificate must accompany the commodities which are subject to sanitary-epidemiological controls at the point of time of import.
Commodities which are subject to product safety regulations underlie sanitary-epidemiological controls at the border has to be accompanied by an attested invoice (shippers stamp and signature). The shippers invoice must state the producer name, the country or territory of origin and full detailed description of goods. Please see information on Sanitary-Epidemiological Control in section Additional Clearance Information for more details.
For charges made for Export Shipments from United Kingdom to the destination country or territory, please refer to Brokerage Services and Charges-Export Shipments with United Kingdom as the destination.

Driving Licenses

Valid Driving Licenses can be shipped as documents. The description must clearly state 'driving license'. Shipping driving licenses require the approval of the UK customs authorities. A delay of minimum one day has to be calculated.

Please check the import related information if driving licenses are allowed for importation.

Mobile phones to all destinations from United Kingdom can be delayed on export due to security checks from government bodies.

Goods under IATA Special Provisions A67 require a MSDS (Material Safety Data Sheet).

It is not required for all, however shipments can be held by local authority in United Arab Emirates after screening due to lack of MSDS (Material Safety Data Sheet) or NON DG (Dangerous Goods) declaration letter from the shipper resulting to misconnections and impacting end-to-end service.

It would be advisable for all shipments originating, transiting and terminating for UAE to have MSDS or NON DG declaration from shipper enclosed in the shipment and copies to be uploaded in IDIS.

A Packing List is required.
Export procedure ex United Kingdom

A formal electronic export declaration must be sent to customs authorities by the exporter or their representative. Customs authorities grant the release for export and issue an Export Accompanying Document (EAD) with a unique Movement Reference Number (MRN). UPS operated simplified procedures allowing export formalities to be completed upto 14 days after export.

Informal Declarations
An informal declaration is possible for shipments up to a national threshold. The informal declaration is based on the invoice value and is restricted to shipments not subject to prohibitions and restrictions (for example, embargo regulations) or special export procedures (for example, temporary export). The informal clearance will be done by UPS at the point of exit.

National Requirements
Shipments up to a value of 873.00 GBP can be declared informally on the basis of the invoice.

The EORI (European Union Registration and Identification) number needs to be included with the Invoice for any shipment with value exceeding 873.00 GBP. The EORI number can be obtained by the shipper using website link: www.gov.uk/EORI

UPS service
UPS offers the service to prepare export declarations on behalf of the exporter without additional fees.

Export Documentation

Valid passports can be shipped as documents. The description must clearly state 'passport'. Shipping passports require the approval of the UK customs authorities. A delay of minimum one day has to be calculated.

Please check the import related information if passports are allowed for importation.

Clearance Information

Transit Shipments (all cities except Almaty)
Shipments destined to other cities than Almaty can be forwarded within a transit procedure or cleared in Almaty. The shipment will be held by Customs in Almaty until the consignee completes the Customs Transit procedure. After the completion of the transit paperwork, the shipment will be forwarded to the destination city where the consignee must do a full clearance procedure and pay all duties and taxes applied to this merchandise. UPS offers the brokerage service of preparing the transit and formal clearance procedure. An accessorial charges of 20000.00 KZT for transit procedure and 30000.00 KZT for formal clearance is applicable.
Shipments destined for legal entities, with a customs value lower than 200.00 EUR, for internal use (no resale); can be released by submitting a petition letter to Customs Office.
All the cities indicated under Area Served have door-to- door delivery service. Packages received in Kazakhstan to an unserved address need to be picked up by the consignee at Almaty office or from local offices of UPS Kazakhstan Service Partners.
Please note that not only the value(s) of the commodity/commodities have to be considered when calculating duty and tax, but also the freight charge and other fees.
Shipments exceeding the customs value of 200.00 Euro (invoice value) must be declared as formal entries. Duty and VAT applies.

Non-Residents of Kazakhstan cannot import High Value shipments.

Companies may receive without paying Custom duties and taxes documents without value. Shipments for companies, which have custom value (invoice value + freight costs) not higher than 200 Euros for internal use (no resale); can be released by submitting a petition letter to Customs House.
Merchandise imported for private individuals can be cleared without paying duties & taxes by filing a simplified form of declaration. The clearance procedure can be done by a consignee, UPS KAZ brokerage or an alternative broker. The clearance must be done prior to delivery. To authorize UPS KAZ to arrange the clearance of goods the consignee must provide copies of his ID card or passport (scanned images are valid, too) and sign an authorization contract with UPS KAZ, so that UPS KAZ can act on behalf of the consignee. See contact details for requesting a clearance contract

The simplified declaration can be issued if the following conditions are met:

The total value of the shipments received by a consignee must not exceed 500.00 EUR in 1 calendar month-the total weight of the shipments received by a consignee must not exceed 31.00 kg in 1 calendar month-the goods must be for personal use and have no commercial purpose.

Additional documents such as obligation letter and clarification letter, can be requested by a customs inspector.

Samples do qualify as goods with commercial purpose and are subject to formal customs clearance.

Quantities & description of merchandise that qualify to be imported without paying duty and taxes:

Clothes-2 named models per person(for example 2 shirts, 2 pants etc.), exceptions for used clothes

Shoes-2 same named models per person, exception for used shoes.

Headdress-2 same named models per person, exception for used headdresses.

Toilet articles and perfumery-3 same named models per person, exception for used articles.

Kitchenware, crockery, dishes- 2 sets or services per person.

Bedding-2 sets per person.

Jewelry-6 pieces per person.

Sportware-1 set per person

Musical instruments-1 piece per person

Treatments and pharmacology-500 g per person

Photo, audio, video & other common technical and electric devices -1 piece of each merchandise per person

Printed materials, magazines, catalogues & brochures- up to 10 pieces

Audio, videocassettes, CD, DVD, vinyl & photographic films  up to 10 pieces

Watches- along with any payment confirmation (receipt, payment order, etc)

If any of these conditions are exceeded, duties and taxes will apply & consignee is responsible for clearance.

UPS reserves the right to return uncleared shipments automatically if and when a shipper fails to advise/instruct within the appointed time through the ERN.
UPS cannot deliver to a P.O. Box address. All packages require a consignee's contact name and complete street address including apartment, suite or unit number if applicable. The consignee's telephone number should be provided if known.

Some commodities are subject to sanitary-epidemiological controls at the border. Affected are commodities getting in contact with the human skin like foodstuff, products for kids, cosmetics, certain personal protective equipment, & products used to produce or clean such products.

These commodities can only be imported by companies if the government of one of the countries or territories of the new built customs union (Russia, Belarus and Kazakhstan) certified the safety of the products prior to the first import. With the start of the customs union the sanitary-epidemiological controls will be executed at the border. With the arrival of the goods the government registration certificates must be presented together with an invoice in Russian language attested by the shipper. The shippers invoice must state producer name, country or territory of origin & full detailed description of goods. Shipments without the appropriate documentation are not allowed for import & must be returned.

There are exemptions from the above mentioned rules. Samples imported for certification purposes in regard to sanitary-epidemiological control requirements & samples intended for trade fairs or promotional purposes & not intended to be sold can be imported without the certificate. If goods are imported under the exemptions they must be accompanied by a letter of the producer stating the products are produced & sent to the consignee for the above mentioned purposes. The shipper's invoice must state the producer name, country or territory of origin & full detailed description of goods. The documents must be in Russian language & have be attested by the shipper.

Areas Served

Service is provided to and from certain cities.

All the cities indicated in Area Served Report below have door -to- door delivery service.

If a package is received in Kazakhstan addressed to an unserved address, the consignee is asked to pick up from the Almaty office or from local offices of UPS Kazakhstan Service Partners.

UPS cannot deliver to a P.O. Box address. All packages require a consignee's contact name and complete street address including apartment, suite or unit number if applicable. The consignee's telephone number should be provided if known.

Saturday, Sunday, and official holidays.
Spring +0600/ Fall +0600
Kazakh
Tenge(KZT)

Billing Options

  • Shipping charges can be billed to the shipper, receiver or a third party.
  • When billing the receiver, either the shipper or receiver's account number is required.
  • When billing to a third party, the third party's name, country or territory and account number are required.
  • Duties and taxes can be billed to the shipper, receiver or a third party.
  • When billing a third party, the third party's name, country or territory and account number are required.
  • If the duties and taxes are billed to an account outside of the destination country or territory, a "Duty and Tax Forwarding" surcharge will be applied.
  • Please note the following third party billing exceptions:
    • Shipments to and from the same country or territory (domestic shipments) cannot be billed to third party payors in other countries or territories. For example, shipments from Mexico to Mexico or Canada to Canada cannot be billed to a third party payor in the U.S. This rule does not apply to UPS domestic services in European Union countries or territories. For example, shipments from Germany to Germany can be billed to a third party payor in the U.S. (as long as the payor is a business and has a VAT or Tax/EIN ID on file with UPS).
  • When paying by credit card, check, or cash, only the shipper can be billed the shipping charges.

Commodity Specific Stipulations

There are special stipulations on the following commodities when shipping to Kazakhstan. If you plan to ship one of the commodities listed below, be sure to adhere to the following stipulations in order to avoid delays and holds at customs.

Bank Cards which are requested to be sent out of the United Kingdom should be declared for referral to HMRC and await their approval to send.
Shipments of chemical products, depending on the Harmonized Tariff Code, may require an import license or a simple confirmation from the consignee. In addition, the product itself must be labeled with a description of substances as well, and the commercial invoice must contain a detailed product description. Otherwise, shipments will be rejected by customs and returned back to the shipper.

Products which are used for cleaning or producing machinery meant for producing food stuff, garments, household articles and other products which are supposed to get in contact with human skin are subject to sanitary-epidemiologic controls at the border. A government registration certificates and an attested invoice in Russian language must accompany the shipment. and other products which are supposed to get in contact with human skin are subject to sanitary-epidemiologic controls at the border. A government registration certificate and an attested invoice in Russian language must accompany the shipment. Please see information on Sanitary-Epidemiological Control in section Additional Clearance Information for more details.

Shipments of chemicals require an Import License.
Underwear (Including T-Shirts) Underwear and T-Shirts for kids require a safety certificate. In addition, they are subject to sanitary-epidemiologic controls at the border. A government registration certificate and an attested invoice in Russian language must accompany the shipment.

Please see information on Sanitary-Epidemiological Control in section Additional Clearance Information for more details.

Shipments of cryptographic computer hardware require an Import License.
Shipments of cosmetics require a safety certificate and the government registration certificate. The certificates must be available prior to shipping.

A copy of the government registration certificate has to accompany the shipment together with an invoice in Russian language attested by the shipper to avoid an immediate return of the shipments. Please see information on Sanitary-Epidemiological Control in section Additional Clearance Information for more details.

An invoice is required on all shipments containing a CD-Rom/Disk. Invoice should indicate the value of the Recording Media (eg. CDR/DVD) & the Intellectual/statistical value of the software/data separately
Shipments of medicine require registration and permission from the Ministry of Health. These shipments will also require an Import License from the consignee.
Shipments of consumer electronics and electrical equipment require a Safety Certificate to be provided by the consignee.
Shipments of foodstuff require a Safety Certificate to be provided by the consignee.
Data shipments to Kazakhstan require an invoice with the value of the data and the value of the CD-ROM or disk.
Shipments of machinery and spare parts for machinery require a safety certificate and an invoice with a detailed description of every spare part. Machinery imported for internal use, not for resale and in unit quantity, can be imported without the safety certificate. Spare parts of already certified machinery are exempted from the requirements.

Machinery which are used for cleaning or producing food stuff, garments, household articles and other products which are supposed to get in contact with human skin are subject to sanitary-epidemiologic controls at the border. A government registration certificate and an attested invoice in Russian language needs to accompany the products at the point of time of arrival.

Please see information on Sanitary-Epidemiological Control in section Additional Clearance Information for more details.

Shipments of medical products and equipment require an Import License.
Shipments of medicine require registration and permission from the Ministry of Health. These shipments will also require an Import License from the consignee.
Shipments of telescopic and laser sights for military use require an Import License. Navigation equipment for military use requires an Import License.
Shipments of paint and lacquer require a Safety Certificate to be provided by the consignee.
Shipments of parachutes and spares for Military use require an Import License.
Passports which are requested to be sent out of the United Kingdom should be declared for referral to HMRC and await their approval to send.
Personal shipments can be imported duty and tax free under the following conditions:

  • No more than one personal shipment each month
  • Maximum of 2 items of any commodity each month
  • Total value of the shipment including freight charges must be less than 1,000.00 Euros
  • Maximum shipment weight must be less than 31 kg

    Note: Personal shipments not meeting the conditions above may be imported but duty and VAT will apply.

  • Shipments of pharmaceuticals require an Import License.
    Shipments of radio locators, radio cable, radio-navigation's, other radio equipment, transmitting equipment, communication and spares require an Import License.
    Shipments of smoked salmon require a Certificate from the Russian Testing Organization (Rostest).
    Shipments of textiles must be accompanied by a Certificate of Quality and Safety issued by the shipper. When the value of the shipment is US$10,000.00 or greater, the importer must also provide Customs a "Passport of the Bargain" issued by a bank.
    Shipments of toys require a safety certificate issued by ROSTEST. Toys are also subject to sanitary-epidemiologic controls at the border. A government registration certificate issued by ROSPOTREBNADZOR and an attested invoice in Russian language needs to accompany the products at the point of time of arrival. Please see information on Sanitary-Epidemiological Control in section Additional Clearance Information for more details.
    Shipments of military uniforms and attributes require an Import License.

    Gift Exemptions

    0.00 US Dollar USD
    no gift exemption
    no gift exemption

    There is no concept of a gift by Kazakhstan legislation. Such shipments will be classified as personal shipments by the Kazakhstan Customs.

    Invoice Requirements

    No Information found on this topic for the selected country or territory.

    Items Classified as Documents

    The destination country or territory considers the following items document shipments. If criteria are listed, the shipment must meet those criteria to be considered a document shipment.

    Blank checks are classified as documents. Payroll, personal, and unused traveler's checks are prohibited.
    Tickets for events like stage performances, football matches or concerts can be sent as documents providing shipment does not exceed 5 kgs.

    Event tTickets coming from a printing company and sent to the organizer of the event or ticket sales offices cannot be sent as documents.

    For shipments exceeding 5 kgs, the invoice must show the manufacturing costs of the ticket.

    Document limit-5 Kgs

    UPS can recommend which forms you need based on a few simple criteria. Forms can be completed online or printed. See which forms you need.

    Prohibited or Restricted Commodities

    In addition to the prohibited commodities listed here, it is prohibited to ship the following commodities to Kazakhstan.

    Alcoholic Beverages are prohibited.
    Antique shipments are restricted from Europe, the Middle East and Africa and can only be shipped with an International Special Commodities (ISC) contract. Antiques are defined as a work of art, piece of furniture, decorative object, or silverware that is 100 years old or older.
    Artwork shipments are restricted from Europe, the Middle East and Africa and can only be shipped with an International Special Commodities (ISC) contract.

    Paintings or other works of art can be accepted if the artist is still alive, the artwork is replaceable and an art dealer or gallery has appraised the artwork within the last year. If the declared value of the artwork is greater than $100.00 and there is a claim, the shipper must provide a copy of the original invoice, a bill of sale, or other proof certifying in writing the actual cost or replacement cost of the item.

    Artwork includes the following: Original engravings, prints, lithographs, original sculptures, statuary.

    The term "Artwork" does not apply to: architectural, engineering, industrial, topographical, commercial drawings, hand-painted or hand-decorated manufactured articles.

    If received in Kazakhstan they will be RTS'd as soon as possible.
    Shipments of jewelry can be shipped as long as the value does not exceed US$500.00 or the local currency equivalent per package.

    Jewelry for which the retail price is lower than US$150.00 per item and which do not contain precious metal(s) and/or stone(s) are considered costume jewelry and can be shipped only up to this value from the origin country or territory.

    Lufthansa (used by UPS to ship to and from Kazakhstan) have an embargo on Lithium Ion Battery type UN3480 (PI 965 ).
    Importation of smoking mixtures is prohibited.
    Mobile phones to all destination countries from United Kingdom can be delayed on export due to security checks from government bodies.
    Perishable goods are prohibited.
    Personal Effects cannot be shipped between these countries or territories
    Plants in any form or condition, including seeds are prohibited.
    Seeds are prohibited.
    Tobacco and all tobacco products are prohibited for importation with express carriers
    Used and unused travelers checks are prohibited. If received in Kazakhstan, they will be RTS'd as soon as possible.
    Used and unused travelers checks are prohibited. If received in Kazakhstan, they will be RTS'd as soon as possible.
    Weapons and models thereof are prohibited.

    Saturday Delivery

    Saturday Delivery Available: No

    Service Options

    Always check Calculate Time and Cost for details of service availability and guarantee information within a country or territory. All Service Levels may not be available to or from every address within a country or territory.

    • UPS Worldwide Expedited
      ((England, Scotland, Wales, Northern Ireland))
    • UPS Worldwide Express
    • UPS Worldwide Express Saver
    • WorldWide Economy DDU

    Special Clearance Requirements

    Outward Processing Relief (goods exported from the UK for the purpose of repair)

    The outward processing relief starts with the export from the UK and will be discharged with the re-importation of the repaired goods. Both steps need to be identified by UPS export or import operation. Repair Goods: Goods requiring Export from the UK for repair Invoice requirements:

    • Statement stating "Goods being sent for repair under Outward Processing Relief" should be clearly marked on the commercial invoice
    • Provide serial number of goods being sent for repair. If the goods are not serialized a statement to this effect must be made on the commercial invoice
    • Exporters authorized to export under OPR must include their authority number on all paperwork
    • Provide correct commercial value of goods as originally paid for not a nominal value for the goods.

    Failure to provide any of the above information will result in shipments being delayed.

    Repaired goods: Goods being re-exported returned after repair in the UK Invoice requirements:

    • Invoice should clearly state "Goods have been repaired under IPR"
    • Provide either IP authorization number or Import entry details
    • Provide full commercial value of goods plus cost of repair

    Failure to provide any of the above information will result in shipments being delayed.

    New requirements have been implemented for small package shipments and are based on the International Standards for Phytosanitary Measures (ISPM) 15, which is entitled "Guidelines for Regulating Wood Packaging Material in International Trade". ISPM 15 was adopted internationally in 2002, and is gradually being introduced by countries or territories worldwide. Wood or wood products covered by ISPM 15 include items such as packing cases, boxes, crates, drums or similar packing, pallets, box pallets and other load boards, pallet collars and skids, but exclude such processed woods as orientated strand board, particle board, plywood or veneer, created using glue, heat and pressure or a combinations thereof, and, raw wood which is 6mm or less thick. It is recommended that if a question arises on this issue, please check with the authority that issues the Phytosanitary certificates in your country or territory.

    Value Limits


    Private Shipments

  • 500.00 European Monetary Unit (Euro) (EUR)
    • Shipments for private persons are subject to a simplified which allows a Customs clearance without paying duties and taxes if the following criteria are met:

      The total value of the shipments received by a consignee must not exceed 500.00 EUR in 1 calendar month.

      The total weight of the shipments received by a consignee must not exceed 31.00 kg in 1 calendar month.

      The goods must be for personal use and have no commercial purpose.

      Additional Information

      Samples are qualified as goods with commercial purpose and are subject to formal clearance.

      Additional documents such as obligation letter and clarification letter from a consignee can be requested by a customs inspector.

      The simplified declaration can be filled and signed by the consignee himself, or the person acting on behalf of the consignee.

      Consignee can also use UPS Kazakhstan brokerage services as an alternative.

      For a simplified declaration a Brokerage fee of 2000.00 KZT is applicable.

    Commercial Shipments

  • 200.00 European Monetary Unit (Euro) (EUR)
    • Deminimis Value for B2B and Legal Entities shipments is 200.00 EUR

    Weight and Size Limits

    70 kg (150 lbs.) per package
    274.00 cm (107.9 in.)  per package
    400.00 cm (157.5 in.)  per package
    Length and girth combined


    Convert metric quantity for weight, length, and area.


    NOTE: Information provided by UPS is provided AS IS, may not be current, and does not constitute legal advice. In no event shall UPS be liable for any errors in the information, forms or features made available by UPS, or by any third party site linked to from UPS. Selection and completion of proper forms for any given shipment is the sole responsibility of the shipper. All shipments are subject to the UPS Terms and Conditions of Service in effect at the time of shipping for the country or territory of origin.
    Close Window