UPS Close Window

Import/Export

United Kingdom to Austria

Country or Territory Regulations Topics:

Import Documentation

A certificate of origin is not required for the import clearance of textiles.

The country or territory of origin must be stated on the invoice for each invoice line. If the customs authorities doubt the correctness of the declared country or territory of origin they may request an additional proof which might be a certificate of origin.

The Certificate of Origin must meet the following Customs stipulations:

  • Must be an original form, no copies accepted
  • Must contain the shipper's original signature in ink
  • Must be issued by the Chamber of Commerce
  • Must contain a seal or watermark in the paper
  • Must provide a detailed description of the goods. General descriptions of goods, such as "clothes" or "garments," will not be accepted.
Customs may require an import license for certain products from certain countries or territories, depending on the harmonized tariff code.

The requirement of an import license is dependent on the country or territory of origin of the goods not the country or territory of export.

For further detailed information it is highly recommended to contact your chamber of commerce.

Goods under IATA Special Provisions A67 require a MSDS (Material Safety Data Sheet).

It is not required for all, however shipments can be held by local authority in United Arab Emirates after screening due to lack of MSDS (Material Safety Data Sheet) or NON DG (Dangerous Goods) declaration letter from the shipper resulting to misconnections and impacting end-to-end service.

It would be advisable for all shipments originating, transiting and terminating for UAE to have MSDS or NON DG declaration from shipper enclosed in the shipment and copies to be uploaded in IDIS.

Export procedure ex United Kingdom

A formal electronic export declaration must be sent to customs authorities by the exporter or their representative. Customs authorities grant the release for export and issue an Export Accompanying Document (EAD) with a unique Movement Reference Number (MRN). UPS operated simplified procedures allowing export formalities to be completed upto 14 days after export.

Informal Declarations
An informal declaration is possible for shipments up to a national threshold. The informal declaration is based on the invoice value and is restricted to shipments not subject to prohibitions and restrictions (for example, embargo regulations) or special export procedures (for example, temporary export). The informal clearance will be done by UPS at the point of exit.

National Requirements
Shipments up to a value of 873.00 GBP can be declared informally on the basis of the invoice.

The EORI (European Union Registration and Identification) number needs to be included with the Invoice for any shipment with value exceeding 873.00 GBP. The EORI number can be obtained by the shipper using website link: www.gov.uk/EORI

UPS service
UPS offers the service to prepare export declarations on behalf of the exporter without additional fees.

Export Documentation

Driving Licenses Valid Driving Licenses can be shipped as documents. The description must clearly state 'driving license'. Shipping driving licenses require the approval of the UK customs authorities. A delay of minimum one day has to be calculated.

Please check the import related information if driving licenses are allowed for importation.

Valid passports can be shipped as documents. The description must clearly state 'passport'. Shipping passports require the approval of the UK customs authorities. A delay of minimum one day has to be calculated.

Please check the import related information if passports are allowed for importation.

Clearance Information

Please note that not only the value(s) of the commodity/commodities have to be considered when calculating duty and tax, but also the freight charge and other fees.
UPS cannot deliver to a P.O. Box address. All packages require a consignee's contact name and complete street address including apartment, suite or unit number if applicable. The consignee's telephone number should be provided if known.

Areas Served

Service is provided to and from all cities.

Please note that postal codes 6991, 6992, and 6993 are geographically inaccessible from Austria, and are served from Germany only. In order to facilitate delivery, the relevant German postal code and country or territory code (DE) should be written on the Air Waybill.

Below are the postal codes in Austria compared to their German counterparts:

Town NameFor this Austria Postal CodeUse this Germany Postal Code
Jungholz669187491
Riezlern699187567
Hirschegg699287568
Mittelberg699387569
UPS cannot deliver to a P.O. Box address. All packages require a consignee's contact name and complete street address including apartment, suite or unit number if applicable. The consignee's telephone number should be provided if known.

Saturday, Sunday, and official holidays.
Spring +0200/ Fall +0100
German
European Monetary Unit (Euro)(EUR)

Billing Options

  • Shipping charges can be billed to the shipper, receiver or a third party.
  • When billing the receiver, either the shipper or receiver's account number is required.
  • When billing to a third party, the third party's name, country or territory and account number are required.
  • Duties and taxes can be billed to the shipper, receiver or a third party.
  • When billing a third party, the third party's name, country or territory and account number are required.
  • If the duties and taxes are billed to an account outside of the destination country or territory, a "Duty and Tax Forwarding" surcharge will be applied.
  • Please note the following third party billing exceptions:
    • Shipments to and from the same country or territory (domestic shipments) cannot be billed to third party payors in other countries or territories. For example, shipments from Mexico to Mexico or Canada to Canada cannot be billed to a third party payor in the U.S. This rule does not apply to UPS domestic services in European Union countries or territories. For example, shipments from Germany to Germany can be billed to a third party payor in the U.S. (as long as the payor is a business and has a VAT or Tax/EIN ID on file with UPS).
  • When paying by credit card, check, or cash, only the shipper can be billed the shipping charges
  • The freight and duties can be billed to the shipper or a third party
  • The taxes can be billed to the receiver or a third party
  • A surcharge will be applied for the SDV billing option

Commodity Specific Stipulations

There are special stipulations on the following commodities when shipping to Austria. If you plan to ship one of the commodities listed below, be sure to adhere to the following stipulations in order to avoid delays and holds at customs.

Antiques can be cleared with a duty rate of 0% and with the reduced VAT rate if they are older than 100 years.
Original artwork (for example, paintings, drawings, sculptures) can be imported with a duty rate of 0% and with the reduced VAT rate.
Bank Cards which are requested to be sent out of the United Kingdom should be declared for referral to HMRC and await their approval to send.
See animal products.
Customs classifies food supplements as medicine if the dosage exceeds limits based on the recommended daily allowance. Products with physiological effects are always classified as medicine.

If Customs classifies certain food supplements as medicine they can not be imported by private individuals without an import license. Food supplements classified as medicine and shipped without an Import License will be returned or destroyed.

Please also see 'medicine'.

The invoice must include a description of the part, the type of machine for which the part will be used, and a list of the part's components.
Passports which are requested to be sent out of the United Kingdom should be declared for referral to HMRC and await their approval to send.
Shipments can be classified as samples only if the consignee is a business and the purpose of the shipment is to secure future orders.

It must be clear that the product can only be used as a sample. One or more of the following criteria must be met to allow duty and tax relief:

  • tearing
  • perforating
  • slashing
  • defacing
  • indelible marking
  • limiting quantity and sizing

A complete description of the sample, including whether it is marked or mutilated must be included on the invoice.

In order to avoid wrong customs declarations at import, it is mandatory that the exporter provide very detailed information about the shoes (for example, what kind of leather, what material used for soles and uppers, what kind of shoes (sport shoes, sandals, boots), who is to wear the shoes (children, women, men).
Most of modern test reagents for diagnostic research are built on antibodies which are generated from animal tissue. There are two types of antibodies, the monoclonal antibodies and polyclonal antibodies.

Monoclonal antibodies are generated in vitro. Tissue from animals are taken (e.g. blood) and infected with certain substances or pathogens. The blood cells react with the production of antibodies which are than harvested and used for the production of the test kits. Due to the in vitro production and the controlled way of production those types of test kits are not subject to veterinarian control if it is a commercial production.

Polyclonal antibodies are gained from living animals like rabbits. They are infected with the substances / pathogens and the animals are producing antibodies. The antibodies are harvested from the blood stream of the animals. Test reagents with polyclonal antibodies are subject to vet inspections.

Shipment documents (commercial invoice or declaration on letterhead) should include:

 the place of origin of the material

 the quantity of the material, in weight or volume

 a description of the material/ animal source

 catalogue number and price (if available)

 additives (e.g., sodium azide, glycerol), their source (e.g., whole serum, supernatant, ascites), and purification, if any.

 protocols  the recommended protocol or datasheet indicating any unique fixation, detergent, blocking, or incubation conditions

 the intended use (commercial/ manufacturing; research/ testing)

 the name and address of the shipper

 the name and address of the receiver.

Commercially packaged, ready-to-use In Vitro Diagnostics (IVD) containing products of animal of origin, do not require a Vet-inspection, if compliant with Directive 98/79/EC on In Vitro Diagnostic Medical Devices. A declaration of conformity (CE-marking) must be provided for each individual commodity (e.g. reagents, test kits, immunosorbent assays such as ELISA kits).

A certificate of origin is not required for the import clearance of textiles. The need of a certificate of origin for the import clearance was reversed on October 24, 2011.

The country or territory of origin must be stated on the invoice for each invoice line. If the customs authorities doubt the correctness of the declared country or territory of origin they may request an additional proof which might be a certificate of origin.

Vitamins are considered medicine if the dosage exceeds the recommended daily allowance. Please also see "medicine".

Gift Exemptions

45.00 European Monetary Unit (Euro) EUR
individual-to-individual
per shipment

In addition to a detailed description of each item, write additional comments of "gift shipment" on the invoice and in the Special Instructions box of the UPS Waybill to insure a proper assessment of duties and taxes.

Excise goods (for example, alcohol, perfume, tobacco) are excluded from the gift regime. Exemptions are basesd on a case by case decision by the Customs Officer.

Invoice Requirements

Non-document shipments to Austria must include 1 original and 2 copies of an invoice.

Shipments of documents do not require an invoice.

The consignee's telephone number is required on the invoice for shipments to private individuals with a value above 22.00 EUR.

The consignee's mobile number and e-mail address should also appear on the invoice, if available.

Incoterms should include the city shipped to, for example DDP Vienna where shipped Free Domicile. This will help to avoid clearance delays.

UPS Paperless Invoice is available for small package exports from this country or territory.
UPS Paperless Invoice is accepted by Customs for small package imports into this country or territory.

Items Classified as Documents

The destination country or territory classifies the following items as document shipments. The items must have no commercial value. If criteria are listed, the shipment must meet the criteria to classify as a document shipment.

Validated airline tickets only
Must be for shareholders or for intercompany use only.
Must be for intercompany use or a bid invitation (such as architectural plans to obtain a contract inside the European Union) and have no commercial value.
Must be non-commercial brochures or for intercompany use only. The weight may not exceed 5 kg.
Document limit: up to 15 business cards
Must be personalized checks
Personalized credit cards
Tickets for events like stage performances, football matches or concerts can be sent as documents.

Event tickets coming from a printing company and sent to the organizer of the event or ticket sales offices cannot be sent as documents.

Must be personalized to be considered documents.
Non-personalized greeting cards and invitations are considered non-documents and require an invoice.
The number of manuals must be appropriate for the purpose. The weight may not exceed 5 kgs.
Must be negatives, slides, or printing films being sent to press or publishing agencies.
If the value includes press or editorial charges, the items are considered non-documents and require an invoice.
Document: intercompany shipments for intercompany use with no commercial value. The weight may not exceed 5 kgs.
Non-document: shipments from a publisher or printing company
Must be for non-commercial purposes. The weight may not exceed 5 kgs.
Must be personalized stationery and have no commercial value. The amount (number of pieces) must be appropriate for non-commercial use.
Must be personalized to be considered documents.

UPS can recommend which forms you need based on a few simple criteria. Forms can be completed online or printed. See which forms you need.

Prohibited or Restricted Commodities

In addition to the prohibited commodities listed here, it is prohibited to ship the following commodities to Austria.

Alooholic beverages are subject to excise duty payments in the country or territory of consumption within the EU. The shipper is responsible to comply with the regulation on goods subject to excise duty. They have to provide the necessary accompanying documents showing that excise duty has been paid in the destination country or territory or that the payment of the excise duty has been guaranteed by him or his customer. Shipments send to business need to be accompanied by simplified accompanying documents. The business consignee has to present the documents to the responsible tax office to get them stamped after paying the excise duty of the country or territory of consumption. The stamped document serves as a proof to get the excise duty refunded the shipper paid in the country or territory of dispatch.

Shippers selling to private individuals (so called distance selling) are responsible for paying the excise duty of the country or territory of consumption prior to arrival or guarantee the payment via his fiscal representative in the country or territory of consumption. The shipper has to provide paperwork like a pro forma invoice or a transport document, proofing the tax registration of the shipper in the country or territory of consumption.

UPS offers the shipping of alcoholic beverages between EU countries or territories under a contract for International Special Commodities. The UPS service covers only the transportation. Accepted goods are all kinds of alcohol with less than 70% volume alcohol content and stored in bottles or other containers with a capacity of 5 litres or less. Alcoholic beverages coming from a bonded warehouse or a freezone which are not in free circulation within the EU are excluded from this service.

UPS offers the transport service for shipments between two EU countries or territories to all EU countries or territories excluding Finland & Sweden and any areas that are part of the EU customs area but not part of the EU common system of Value Added Tax (VAT).

The service is offered for domestic shipments within the following countries or territories: Belgium, France, Germany, Italy, Netherlands, Poland, Portugal, Spain and UK.

Alcoholic Beverages shipped under excise duty suspension regime are also transported but with further restrictions regarding the Geographical coverage. Shipments under excise duty suspension within or from Latvia and Malta are exempt from the service offer.

Endangered plants and animals protected by the multilateral treaty of the Convention on International Trade in Endangered Species (CITES), must be accompanied by a valid CITES Certificate.

All import, export, re-export and introduction from the sea of species covered by the Convention has to be authorized through a licensing system.

Shipper needs to provide the following documentation:

Invoice with the scientific name and CITES certificate.

Additional charges will be applicable. Products of animals or plants subject to CITES can only be accepted under a special contract for International Special Commodities (ISC).

Based on the EU regulation 2009/669/EC certain foodstuffs imported from certain third countries or territories (for example tea with origin China) are subject to increased level of official controls due to contamination risks of these products by aflatoxinson and pathogens. These controls are carried out at Designated Point of Entries (DPE) defined by each member state.

The import of feed and food originating in or consigned from Japan following the accident at the Fukushima nuclear power station and not subject to vet inspection can only be imported into the EU through Designated Point of Entries (DPE). They must be accompanied by a declaration attesting that the goods are either harvested or processed before March 11, 2011, originated from a prefecture other than the ones affected by higher levels of radiation or if originated from an affected prefecture have been subjected to laboratory analysis determining the level of certain radionuclides (regulation 2011/297/EC).

The customs offices responsible for our import sites are not all defined as DPE. Commodities subject to import controls at a DPE can only be imported via UPS import ports where the responsible customs office is defined as DPE. Possible import site is Vienna.

In addition to general guidelines under general restrictions to all countries or territories link, shipment of all vertebrates (Amphibians, Fish and Reptiles} are prohibited between the countries or territories selected.
Private individuals may accept medicinal products delivered by post (including express mail and courier deliveries) within and between countries of the EEA if the supplier operates legally and the medicinal product has been approved by the authorities of the country in question.

When you buy medicines in foreign online pharmacies, you must observe the import restrictions on medicines.

Buying and receiving medicines from outside the European Economic Area is prohibited for private individuals in the European Union. Only business to business shipments are allowed. The importer or buyer of the medicine is solely responsible for any risks involved in illegal medicine trade.

Mobile phones to all destination countries from United Kingdom can be delayed on export due to security checks from government bodies.
Personal Effects cannot be shipped between these countries or territories
According to the customs legislation, living plants, parts of plants, fruits, vegetable and seeds are considered to be plants.

The importer must register every import at the Phytosanitary Agency (Pflanzenschutzdienst)  importers should be aware that the agency charges a fee for every registration. Without registration it is not possible to import plants.

A Phytosanitary Certificate must accompany all shipments of plants or parts of plants. These kinds of goods require a Phytosanitary inspection at import. For a smooth customs clearance process it is helpful if the invoice lists the Latin name of the goods. Plants mentioned in the Convention on International Trade in Endangered Species (CITES) must be accompanied by a valid CITES Certificate.

Due to the required Phytosanitary inspection, an import delay may occur and brokerage accessorial charges may apply.

Importation into, or exportation from Austria of any rough diamond is prohibited, from whatever source, unless the rough diamond has been controlled through the Kimberley Process Certification Scheme (KPCS). Rough diamonds, which have become known as conflict diamonds, are defined as diamonds used by rebel movements to finance military action opposed to legitimate and internationally recognized governments.

The KPCS is a joint government internationally recognized certification system that imposes extensive requirements on its members to enable them to certify shipments of rough diamonds as conflict-free and prevent conflict diamonds from entering legitimate trade.

Please see 'Plants'.
Tobacco products are subject to excise duty. The excise duty is based on the amount of tobacco products (number of pieces, weight of tobacco) and the market value.

Before customs clearance, UPS Brokerage is obliged to contact the Austrian Tobacco Agency "österreichische Tabakregie" in Vienna, to ask for the current market value of cigarettes, cigars, etc. as it isn't allowed to import with the declared value on the commercial invoice, only with the official market value issued by the agency.

Saturday Delivery

Saturday Delivery Available: Yes

Not available in all areas. Always check the international time in transit system for details of service availability within a country or territory.

Saturday delivery is only available to Austria from the European Union countries or territories.

Please note that due to operational reasons, International Saturday delivery to Austria is not available for packages with a weight of more than 32 kgs.

A surcharge of 49 Euros will be charged for Saturday delivery

Service Options

Always check Calculate Time and Cost for details of service availability and guarantee information within a country or territory. All Service Levels may not be available to or from every address within a country or territory.

  • UPS Worldwide Express
  • UPS Worldwide Express Plus
  • UPS Worldwide Express Saver
  • UPS Worldwide Standard
  • UPS WorldWide Express Freight
  • WorldWide Economy DDP
  • WorldWide Economy DDU
  • WorldWide Express Freight Midday

Special Clearance Requirements

A special Customs clearance form must be provided by the Embassy in order to import the goods duty and tax free. The invoice should state "diplomatic goods". Import delays may occur.
The customs procedure of inward processing is used for goods who are supposed to be repaired inside the European Union and re-exported after repair. The import procedure requires customs control till the correct re-export of the goods.

The importer is obliged to re-export the items during the period granted for repair within the import declaration for inward processing. A provision of security to cover duty and VAT is most likely.

If the re-export fails within this given period duty and VAT becomes due. Customs inspections with the import and re-export clearance is most likely.

The invoice must clearly state that goods are being imported for the purpose of repair or processing. Additional costs may apply.

Relief for goods re-imported after repair.

In order to qualify for any exemption from duties and taxes, certain documentation relating to the initial export of the goods must be submitted with the import declaration. The initial export declaration must have been correctly processed to indicate that the goods were exported for repair.

If the export documentation is either incorrect or not available, duties and / or VAT will be payable on the value of the goods and any repair costs.

The invoice must clearly state the type of repair (warranty repair or a charged repair) the value of the commodity before the repair, as well as the repair costs and any added value (like new parts) and clearly state that it is a re-importation after repair.

Duty and tax may apply on repair costs and added value. Import delays and accessorial charges will apply.

The import of goods exported within the last three years can be done without duty and VAT. The items must be in the same state like they were at the time of export.

Customs requires the original export declaration & copy of export invoice documents from the original shipper. The import invoice must state the reason for the return. The invoice should state "returned goods". No duty or taxes are applied to these shipments.

An import delay may occur and brokerage charges may apply.

Within the customs procedure of temporary importation, goods designated to be imported for a limited stretch of time and remaining in the same state can be cleared without duty and VAT. The imported goods are often intended for exhibition purposes, testing purposes or presenting to potential customers. The goods remain under customs control till the re-export.

Goods imported with the customs procedure of temporary importation are subject to the provision of security with limited exemptions. The security covers duty and taxes and will be calculated on the customs value used for a declaration for free circulation. The security has to be paid on deposit by the importer prior to release. The security will be paid back by customs when re-exporting the goods under customs control.

The invoice must clearly state that the goods are being temporarily imported but not for processing or repair. It will be also useful to put the reason of import on the invoice. Customs inspections might be possible.

In order for the importer to reclaim the security goods, the shipment must be re-exported under the temporarily import / export procedure.

We highly recommend to check, before shipping, with the local destination Brokerage department, if this service can be provided (in most cases when a security has to be provided, UPS does not) and if the additional costs applicable will be in line with the value of shipment or if the costs will be even higher than paying duties and taxes. Taxes can be reclaimed from businesses.

If service cannot be provided through UPS, the consignee has to name an alternate broker for the customs procedure of temporary importation.

Value Limits


Private Shipments

  • 150.00 European Monetary Unit (Euro) (EUR)
    • Shipments with a value equal or less than 22.00 EUR are not charged duty/tax. Shipments above 22.00 EUR need to be customs cleared as a formal entry.

      In most cases, when the value of the shipment is equal to or less than the Deminimis Value, the shipment may enter the country or territory duty free but tax is raised.

      These regulations do not apply to alcoholic beverages, tobacco and perfume.

    Commercial Shipments

  • 150.00 European Monetary Unit (Euro) (EUR)
    • Shipments with a value equal or less than 22.00 EUR are not charged duty/tax. Shipments above 22.00 EUR need to be customs cleared as a formal entry.

      In most cases, when the value of the shipment is equal to or less than the Deminimis Value, the shipment may enter the country or territory duty free but tax is raised.

      These regulations do not apply to alcoholic beverages, tobacco and perfume.

    Weight and Size Limits

    70 kg (150 lbs.) per package
    274.00 cm (107.9 in.)  per package
    400.00 cm (157.5 in.)  per package
    Length and girth combined


    Convert metric quantity for weight, length, and area.


    NOTE: Information provided by UPS is provided AS IS, may not be current, and does not constitute legal advice. In no event shall UPS be liable for any errors in the information, forms or features made available by UPS, or by any third party site linked to from UPS. Selection and completion of proper forms for any given shipment is the sole responsibility of the shipper. All shipments are subject to the UPS Terms and Conditions of Service in effect at the time of shipping for the country or territory of origin.
    Close Window