Fight Fraud

Help Us Prevent Email Fraud

If you suspect someone is fraudulently claiming to be UPS, let us know. Email us at fraud@ups.com. Reporting fake or bogus emails helps us in our fight against criminal activity.

UPS is a global company with one of the most recognised and admired brands in the world. Occasionally, fraudsters take advantage of UPS's reputation by using our name or services to target your personal and sensitive business information. By creating tempting downloads and attractive websites, fraudsters can lure you to links that prompt you to enter sensitive information or download malware -- malicious software such as viruses or spyware. While UPS is not liable for the actions of third parties, we are working to prevent and detect fraud where possible.

UPS Takes Action Against Fraud

We take fraud and the protection of our customers' information seriously. By providing extra layers of security for online shipping, we help you keep sensitive information like account numbers and credit card information safe.

Learn To Recognise Fraud

The same types of fraud schemes that have existed for many years can now be found online, in e-mail, and through other computer-based methods. Learn how to recognise fraud before you become a victim.

Ways To Protect Yourself

Being aware and protecting your sensitive information is the best way to prevent fraud. Read some helpful tips on what you can do to protect yourself.

Email UPS

Think you may have received a fake email from someone pretending to be UPS? Forward the email to fraud@ups.com, and then delete it from your email account.