Shipping and Compliance

With patient and business health on the line, speed, experience and reliability matter.

In the healthcare industry, you know that a large part of the story behind optimal outcomes is getting the right product into the right hands – surgeon, pathologist, pharmacist or supply room – safely, swiftly, reliably and compliantly. Any disruption can adversely impact patient health, your reputation and your bottom line.

Minimise transit risks by relying on our healthcare-optimised global transportation network, deep regulatory experience and end-to-end oversight to ensure that yours is a success story.

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Who This is For

Healthcare firms that ship globally, with strict time, product and security requirements. Relevant across pharmaceutical, life science, medical device, med-surg supplies, diagnostic and research labs.

Turn transportation challenges into your healthy advantage.

With supply chain costs comprising 50-60% of a typical healthcare company's expenditures, creating transportation efficiencies can reduce costs while improving quality and availability.

Whether package or freight, air, ocean or ground, we provide an incredibly broad range of options to help you achieve your optimal balance of speed and cost. Reduce the risk and cost of waste, delays and penalties with our robust product protection technology, regulatory expertise and strategies for crossing borders.

Shipping Solutions

Rely on our expansive global transportation network and flexible options to get your critical shipments exactly where they're needed, exactly when they're needed. When time is of the essence, UPS offers more express services and guaranteed on-time delivery to more locations than any other carrier in the world.

Did you know that swapping from air to ocean can save up to 70-80% in supply chain costs? When reducing costs leads your objectives, we'll help you to develop a multi-modal strategy that increases your margins, while ensuring reliability and product integrity.

Time-Sensitive Solutions

We provide a wide range of domestic and international solutions to meet your critical shipment challenges. Choose from a variety of UPS express services that offer day- and time-definite delivery, as well as value-added services for additional security.

Especially for labs and CROs, on-time delivery is a key differentiator. With UPS monitoring technology, it's easy to track shipment status from collection to delivery. Or you can choose to have our logistics experts monitor critical shipments, predict package delays and intervene to get your materials to their destination on time.

Temperature-Sensitive Solutions

One of the biggest challenges for healthcare companies is protecting products and biologicals through a complex transportation cycle. UPS offers a portfolio of cold-chain solutions that protect temperature-sensitive products, combining specialised packaging, refrigerated trucks and cryogenic shipping containers for air and ocean.

To assure regulatory compliance, we provide package-level monitoring technology that provides 24/7 visibility and documents temperatures as well as shelf life against profiles throughout transit and storage cycles. And to minimise risk, we can implement contingency plans to protect from temperature excursions.

Regulatory Compliance Expertise

The time and resources required to keep up with and address changing product safety regulatory requirements can cost millions. Our healthcare experts have the global regulatory expertise to help you remain compliant, achieve greater efficiency and find new global opportunities. We also have rigorous chain-of-custody processes and technology in place in our global network of healthcare-compliant warehouses.

As one of the world's largest customs brokers, we'll meet or exceed all the necessary country-based regulatory and security certifications to help you avoid delays and penalties on customs clearance. We'll also implement packing and shipping consolidation strategies to speed up the clearance process, taking days out of your distribution process.

Related Services

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Shipping Service Guide: Get more information about U.S. and international guaranteed delivery and freight services, based on shipment destination.
UPS Temperature True^®: With four flexible service options, get precisely what your temperature-critical shipments need from door to door, across the globe.
Customs Brokerage: Simplify and improve your trade and regulatory compliance by using one of the world's largest international trade consulting and brokerage services.