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Tracking Support

Get helpful information on your parcel’s whereabouts, options for changing your delivery, filing a claim and more.

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Delivery Changes Happen

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See what options you have to reroute, hold or cancel your delivery so we can make sure we’re getting it to you when and where you need it.

Learn More About Change Options

Cannot Find What You Are Looking For?

We're here to help.

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I Have an Issue With My Delivery

If you can’t find your parcel or it is damaged, we will investigate. If we can’t find it, we will issue a claim. 

  • Your parcel shows as delivered but you can’t find it.
  • It’s been several days since your parcel was scanned and it is late.
  • Your parcel arrived damaged or broken. 
Learn More About Filing a Claim

FAQ

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