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Need Immediate Help?

Start with our Spanish virtual assistant. It provides you with immediate solutions or will give you  priority access to the best customer support team based on your questions.

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Online Support Resources

You’ve got questions, we've got answers.

Where’s My Parcel?

Visit our tracking support page to answer any questions you have about your shipment’s whereabouts or changing a delivery.

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Helpful Shipping Tools

From deciding which shipping service to use for your shipment to creating and printing a label, find out everything you’ll need on our shipping solutions page.

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Have a Problem With Your Delivery?

We can help out when you file a claim. Send us the details of your issue and we’ll do the rest to find the best solution to make things right as quickly as possible.

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For support regarding collections and open invoices please contact UPS at +34913496541

Local Company Registries

Trade Registry: Mercantile Registry of Madrid 
Trade Registry Number: Volume 3.318 general, societies book, section 3, page 63, sheet 24.371, 1st registration.
VAT Number: ESC 28328508