of
  • Service impacts related to Coronavirus...More
  • Service Alert due to the Situation in Ukraine...More
  • Peak/Demand Surcharge Update...More
Skip To Main Content

Support

Help and Customer Service

HOW CAN WE HELP YOU?

GET ANSWERS TO YOUR FREQUENTLY ASKED QUESTIONS

This FAQ list is a quick and simple way to find answers to some of your most frequently asked questions about shipping.

If you don't find an answer to your question here, feel free to contact us.

BEFORE I SEND MY PARCEL

WHEN MY PARCEL IS OUT ON THE ROAD

AFTER I HAVE SHIPPED MY PARCEL

Contact options

For support inquiries, use one of the contact options:

By email: clientespain@ups.com

By phone:

900 10 24 10

If you are calling from outside of Spain:

+34 91 745 64 00

Opening hours:

Monday – Friday: 08:00 – 20:00

Saturday: 09:00 – 14:00