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News & Information

  • One of UPS’s Lowest Rate Changes Ever

    On 26 December, one of the most competitive rate changes ever delivered by UPS will go into effect. Find out more about how UPS will continue to support your 2022 planning & growth strategies by downloading the new rate guide when available this coming quarter.

    Learn more about the upcoming rate change

  • UPS improves transit times from Europe to Japan

    Thanks to a new UPS Airlines flight from our Asia-Pacific air hub in Shenzhen, China to Osaka, Japan, UPS Express services from Europe to areas of Japan are up to one day faster, with deliveries as early as 12pm for businesses in selected cities in West and Central Japan.

    Find out more about transit times for your shipments to Japan.

  • Peak Surcharge Update

    Updated Peak Surcharge information is now available, including new Peak Surcharge rates that will take effect from 4 July 2021 until further notice.

    Read more about the Peak SurchargeOpen the link in a new window

  • New Tariff and Service guides

    Our new guides are now available online. Discover our latest tariffs and services, including our enhanced UPS Access Point™ network and faster ways to manage returns with our Mobile Barcode solutions. 

    Read more

  • Watch out for fraudulent communication

    Please be aware of suspicious SMS or e-mails claiming to be from UPS asking for additional payment or inviting the addressee to click on a link to track a package. If the messaging, brand, logo, link or any other element appear deceitful, do not share any sensitive information like credit card details. Contact UPS in case of doubt.

    Learn more

  • UPS Money Back Guarantee reinstated for Express services in Europe

    Effective 10 May 2021, the UPS Money Back Guarantee is reinstated for UPS Express services in Europe.

    Learn more.Open the link in a new window

  • UPS Europe publishes Smart E-commerce Report 2021

    Discover what 10,000 European consumers reveal about their online shopping needs and expectations in 2021, plus receive a free e-course and consultation to help you achieve your e-commerce goals.

    Find out moreOpen the link in a new window

  • Five questions with the new president of UPS Europe

    Learn how Daniel Carrera leads operations and more than 50,000 UPSers across 56 countries and territories. 

    Read the interview Open the link in a new window

  • Brexit Update: What the trade deal means for your shipments

    Find out how to manage the new trading landscape with the updated UPS Brexit Resource guide.

    Read moreOpen the link in a new window

  • Get Ready For The Holidays With UPS

    With the 2020 holiday season just around the corner, here is everything you need to know to make sure your packages and gifts are delivered on time!

    Read More About UPS Holiday Shipping

  • UPS super fan in Hungary receives surprise package

    When UPS found out about this little boy’s dream, we surprised him with a very special delivery for his birthday. 

    Watch the videoOpen the link in a new window

  • Meet UPS’s one-of-a-kind fully electric delivery van

    UPS has partnered with UK-based Arrival to deliver 10,000 electric vehicles over four years, showcasing its commitment to reduce greenhouse gas emission by 12% across global ground operations by 2025.

    Watch the filmOpen the link in a new window

  • UPS announces new leadership changes

    Daniel Carrera has been appointed as president for UPS West Europe, Ufku Akaltan as president for UPS East Europe, and new country managers appointed in Austria and Swizerland, Benelux, the Nordics, and Russia and Belarus. 

    Read more on the announcement Open the link in a new window

  • UPS Peak Season Surcharge

    Effective from 1st November 2020 until 16 January 2021, UPS will implement a Peak Season Surcharge in several European countries. The surcharges will only apply to parcels that meet the specifications for Large Package and Over Maximum Limit as well as Additional Handling charges. This is to ensure our network continues to operate effectively during the holiday season so we can continue to deliver exceptional service to our customers.

    Follow the link to find out more.Open the link in a new window

  • New Tariff and Service guides

    Our new guides are now available online. Discover our latest tariffs and services, including a new Saturday delivery service.

    Read more
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