UPS Returns® on the Web

Provide your customer with an easy-to-use online return option


UPS Returns on the Web gives your customers the ability to initiate returns on the same retail Web site from which merchandise was purchased. Customers can do it all from your site: print return labels, track their merchandise, and receive a quick return of goods through UPS.


For your customer:

  • Convenient return processing through your Web site
  • Round-the-clock return shipment processing

For your company:

  • Effective return policy control
  • Increased customer satisfaction

To request UPS Returns on the Web, contact your UPS Representative.

Note: UPS Returns Services may not be available to or from all locations.

Related Links

Find information to help determine the cost of your shipment.

Calculate Time and Cost

View Zones and Tariffs

Read Terms and Conditions of Service

Related Solutions

Learn more about other returns options.

UPS Returns®

UPS Returns Plus