Create a competitive advantage with a returns strategy that works for your customers, your brand – and your bottom line.
Having a responsive, efficient and easy parcel returns process is essential for meeting customer expectations, controlling costs – even expediting critical recalls.
Whether retail, high tech, manufacturing or healthcare, put our broad returns portfolio and reverse logistics capabilities to work for your business. With capabilities such as omni-channel management, process automation, e-commerce site integration and services that improve security, cycle time, post-sales support and inventory management, you'll build customer satisfaction, loyalty, while impacting your bottom line results.
Easily send customers labels for efficient returns and tracking.
Provide pre-paid returns with UPS driver collection for greater control over cycle times and package security.
Integrate enhanced return processes and visibility into your customer-facing website or customer service software.
Discover a better returns process for your customers and your business.
Work with UPS to optimise a programme for large-scale returns, recalls or repair/replacements with full inventory lifecycle management.
UPS tracking solutions show the progress of your shipment every step of the way, across town or around the world.
Reverse Logistics - UPS's Parcel Return Service | UPS