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Additional Charges

Additional Charges


Cost (EUR)

Sending Shipments

Currency Conversion Rate 0.75% of the amount converted

Over Maximum Limits*

€100.00 per package

Large Package Surcharge*

€65.00 per package

Manual Waybill Fee

€5.00 per manual waybill

Special Handling of Undeliverable Shipments Surcharge (In Addition to Transportation Cost)

Weekly Maximum Service Charge

€5.90 per shipment

€22.00 per week


Customers with account number:
Weekly service charge

€10.00 per week

On-Call Collection

€6.72 Same Day on the Web
€7.56 Same Day by Phone
€3.36 Future Day on the Web
€4.20 Future Day by Phone

Address Correction

€6.80 per shipment

Receiver or Third Party Refuses to Pay

€11.75 per shipment

Missing or Invalid Account Number Fee

€11.75 per shipment

Signature Required

Adult Signature Required

€1.20 per shipment

€3.50 per shipment

UPS carbon neutral (per package/per pallet)

€0.10 EUR per package will be charged for domestic UPS Express Plus, UPS Express, UPS Express Saver and UPS Standard shipments.

€0.20 EUR per package will be charged for UPS Express Plus, UPS Express, UPS Express Saver and UPS Standard shipments destined within the EU, as well as for Standard shipments to Liechtenstein, Norway and Switzerland.

€0.55 EUR per package will be charged for UPS Express Plus, UPS Express, UPS Express (NA1), UPS Express Saver shipments destined outside of the EU, and for UPS Expedited shipments destined outside of Europe.

€14.80 per pallet for UPS Worldwide Express Freight shipments

Sending and Receiving Shipments

Extended Area Collection and Delivery Service


Remote Area Collection and Delivery Service

€0.22/€9.30 for domestic shipments (per kg/minimum, whichever is greater)

€0.52/€25.65 for international shipments(per kg/minimum, whichever is greater)

€0.52/€25.65 (per kg/minimum, whichever is greater)

Pick Up Service
Schedule a collection - Same day on the web €6.72 per stop
Schedule a collection - Same day by phone €7.56 per stop
Schedule a collection - Next day on the web €3.36 per stop

Schedule a collection - Next day by phone

€4.20 per stop

Additional Handling Service*

National: €15.00 per package

International: €17.00 per package

Scheduled Pickup (Day 1) €1.90
Scheduled Pickup (Day 2) €3.80
Scheduled Pickup (Day 3) €5.70
Scheduled Pickup (Day 4) €7.60
Pickup on Delivery Route €8.50
Smart Pickup €7.50
All other core services
Residential Delivery Service €2.75 per shipment

Late Payment Fee (fee of % of the invoiced amount/maximum, whichever is lower)


Paper Invoice Fee



Freight Residential Delivery

Freight Saturday Delivery

€121.15 per shipment

€203.70 per shipment

Oversize Pallet Charge

€110.00 per pallet

Entry Fee €11.00

Brokerage Services - Import

Address Correction (Brokerage/International) €16.25 per shipment
Duty and Tax Forwarding Charge €20.20 per shipment

Formal entries exceeding 5 tariff lines (per additional tariff line)

€9.50 /additional tariff line > 5

Bonded Transfer UPS Guarantee

€45.00 per shipment

Bonded Transfer Handling Fee

€23.00 per transit shipment

Warehouse storage, per package, per day from 3rd day of storage*

Warehouse storage, per package from day 21 to day 90

€5.25 per shipment

€10.00 per shipment

Warehouse Handling 3.00 per package with a minimum of 16.00

Inspection Fee

33.00 per shipment

Non Routine Formal Entry Brokerage €48.00 per shipment

Non Credit Account Handling Fee (of the advanced amount/minimum, whichever is greater)


Post Entry Clearance Services

€85.00 per shipment

Disbursements (fee of % of the advanced amount/minimum, whichever is greater)


Other government agency entry including inspection

€165.00 per shipment

Always contact on Customer Request

€3.00 per shipment

Customer Collection (Day) – with appropriate customs clearance instructions or in urgent cases

€25.00 per shipment

Customer Collection (Night 18:00 – 08:00) - with appropriate customs clearance instructions or in urgent cases

€55.00 per shipment

Customer Collection (on Weekends and Holidays 0:00 – 24:00) - with appropriate customs clearance instructions or in urgent cases

€110.00 per shipment

Clearance under CPC4200(0)

1 - 99 Final Consignees: 80.00
100 - 199 Final Consignees: 160.00
200 - 299 Final Consignees: 240.00
300 - 399 Final Consignees: 320.00
400 - 499 Final Consignees: 400.00

Intransit Entry €62.00 per shipment

Additional General Services

Posting SAD Document

€48.00 per shipment


Report Fee €48.00
Admin Fee €24.00

Brokerage Services - Export

Additional Tariff Lines/Complex Entries

€3.00 /additional tariff line > 5

Warehouse Storage

€5.00 /per Pkg/day (after 5work days)

Customs Inspection

€33.00 per shipment


€15.60 per shipment

Export Certification on Demand

€15.00 per shipment

Other Government Agency (OGA) Entry

€37.00 per shipment

Other Government Agency (OGA) Entry Physical inspection

€180.00 per shipment

EDS Services

€30.00 per shipment

Non-Routine Formal Entry

€24.00 per shipment

Post Entry Clearance Services

€50.00 per shipment

Report Fee €48.00
Admin Fee €24.00
Posting SAD Fee €5.00
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UPS Peak Surcharges

During times of extreme volume surges, temporary Peak Surcharges may be implemented to ensure our network continues to operate effectively.

As previously announced, a Peak Surcharge applies to shipments from China Mainland and Hong Kong SAR to destinations in Europe. Effective 28 June 2020 until further notice, the amount of the Peak Surcharges applied to shipments from China Mainland and Hong Kong SAR to destinations in Europe will decrease.

The peak surcharge applied to UPS Worldwide Express, UPS Worldwide Express Freight, UPS Expedited and UPS Transborder Express shipments originating from Europe to anywhere in the world, and any other import shipments coming into and invoiced in Europe, will continue to apply.

2020 Peak SurchargesOpen the link in a new window

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Missing or Invalid Account Number Fee

An account number is invalid if it is not the correct account number for the bill-to party, or if it is the account number for a consignee or third party who fails to pay the shipping charges.

  • A charge per shipment will be assessed for domestic (if available) and international shipments with a missing or invalid payer account number. Additionally, if the consignee or third party fails to pay the shipping charges, the original shipper will be billed a refusal fee plus the shipping charges.

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Over Maximum Limits

Packages with an actual weight of more than 150 pounds (70 kg), or that exceed 108 inches (274 cm) in length or a total of 157 inches (400 cm) in length and girth combined, as measured to determine their billable weight, are not accepted for transportation. These packages are subject to an Over Maximum Limits surcharge, in addition to all other applicable charges, if found in the UPS small package system. Packages exceeding 157 inches (400 cm) in length and girth combined are also subject to the Large Package Surcharge.

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Manual Waybill Fee

If you choose to provide your waybill manually, rather than electronically, a processing fee will be charged per waybill.

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Address Correction

If a mistake has been made in the address, we will make every reasonable effort to find the correct address and deliver the shipment if it is within the same destination country. An additional charge for this service will be billed to the shipper. You can view the address correction charges in the Additional Charges table.


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Brokerage Services

UPS Brokerage services are provided at no extra cost for routine customs clearance. Our aim is always to provide the one-step, seamless process and quick customs clearance that is crucial to on-time delivery. Clearance preparation begins while your shipment is still in transit because of the advance notice feature on the UPS network. Government regulations require specific documentation for international shipments, and UPS provides expert services for the preparation of complete and accurate export documentation. We offer optional customs services to help you prevent unpredicted delays to your shipment. Some of these services are subject to additional charges. Please see these charges in the Additional Charges table.

Additional charges that may apply for customs clearance procedures include, but are not limited to, the following:

  • Clearance procedures involving a government agency other than customs
  • Transit procedure
  • Storage
  • Customs inspection
  • Border inspection post charges
  • Shipments cleared by a third party

For full details, contact your UPS representative. All supplements and additional charges are exclusive of tax.

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Entry Fee

UPS will charge a fee for every Import shipment requiring a customs formal entry.

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Report Fee

UPS will charge a report fee for every report or data set sent to the customer upon customer's request.

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Admin Fee

UPS will charge an admin fee for every extraordinary brokerage task performed upon customer's request.

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Posting SAD Fee

UPS will charge a fee for every SAD document sent to the customer upon customer's request.

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Always Contact On Customer Request

Upon importer's request, UPS will contact the importer for every clearance.

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UPS carbon neutral

UPS carbon neutral is an option for shippers who are conscious about their climate impact and are doing something positive about it. Using UPS carbon neutral lets you demonstrate your commitment to climate change, and enables you and your package recipients to share in that commitment. When you select UPS carbon neutral, a flat fee will be added to your bill for each package selected.

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Currency Conversion

Charges to a payer's account in a foreign currency will be converted to the payer's currency using a weekly exchange rate secured through major money centre banks.

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UPS customs brokers are experienced with complex commercial shipments. Electronic transmissions of shipment data helps speed customs clearance. UPS may prepay duties, taxes and other government charges on behalf of the payer. Disbursement charges are noted in the Additional Charges Table.

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Extended Area and Remote Area Surcharges

Extended Area Surcharge
UPS provides a collection or delivery service in extended, as well as urban, areas. An additional charge applies for each shipment that is collected or delivered in an extended area.

Remote Area Surcharge
This surcharge is applied for delivery to or collection from an area beyond UPS extended areas, which are less accessible for collections and deliveries (domestic and international services).

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Duty and Tax Forwarding Charge

This charge is for shipments outside the EU, when the payer of duties and taxes is not located in the destination country. It is billed to the party who pays the transportation charges.

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Late Payment Fee

UPS will send you an invoice for the services provided. In the event that payment of an invoice is overdue, UPS may charge a late payment fee. The relevant amount will appear on your next UPS bill. This fee is in addition to any interest charges and legal rights and remedies available to UPS.

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Oversize Pallet Charge

Depending on origin and destination, this surcharge may apply to certain UPS Worldwide Express Freight shipments. To determine if a particular origin or destination has an oversize pallet limit, please visit www.ups.com/worldwideexpressfreight.

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Receiver or Third Party Refuses to Pay

If the receiver or a third party is selected to pay the transportation charges and the bill-to account is incorrect or missing, UPS searches its records for the correct account number. Whether or not the account number is found, a processing fee per shipment is billed back to the shipper.

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Residential Delivery Service

UPS provides delivery service to residential addresses as well as business addresses. A residential delivery is one made to a home, including a business operating out of a home. For each residential delivery, an additional charge per shipment applies.

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Adult Signature Required

Use "Adult Signature Required" to prevent minors from accepting deliveries of goods for legal or other reasons. This may apply to alcoholic beverages and tobacco products, but also to goods that you prefer an adult to receive.

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Signature Required

Normally, UPS requires the signature of the receiver for all deliveries. As an exception, deliveries in certain countries are allowed on "Driver release" (delivery in a location in the receiver's premises without the need for a signature) or on "Letter box release". Letter box release is a secured release by a service provider which will allow residential packages to be left in a safe letter box without a signature.

Use Signature Required to prevent the use of "Driver Release" or "Letter Box Release" in applicable countries.

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Special Handling of Undeliverable Shipments

When UPS has taken measures to try to deliver any Worldwide shipments, but has been unsuccessful, we will process your shipment acting on your instructions. The transportation cost and a surcharge will be charged to the shipper for the processing of each such undeliverable shipment. Please see the Additional Charges table for pricing information.

For all shipments within the EU and within your country, we will automatically return your shipment by UPS Standard service (where available). Transportation and fuel charges will apply for the return.

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All our additional charges and optional service charges are exclusive of taxes. Where applicable, value added tax (V.A.T.) will be chargeable at the standard rate.

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Always Contact on Customer Request

When implemented, UPS will always contact the importer for clearance instruction. Should UPS be unable to contact the importer, a written advice letter will be issued. If no response is received within 10 days, the shipment will be returned to the sender. If a shipment is non-excisable and does not require any other customs documentation, the importer can pre-advise UPS so that this process is not followed.

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Weekly Service Charge

Without special arrangement for collection, a UPS driver will visit you once a day to collect any shipments. A weekly service charge will apply. Please see the table for pricing information.

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Paper Invoice Fee

UPS will send you all invoices via your preferred method. From August 6th 2018, if you have a UPS account number and do not choose to receive your invoice electronically, you will be charged a fee for each paper invoice sent. 

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Additional Handling Charge

Additional Handling applies to the following:

  • Any article that is encased in an outside shipping container made of metal or wood
  • Any cylindrical item, such as a barrel, drum, pail, or tire, that is not fully encased in a corrugated cardboard shipping container
  • Any package with the longest side exceeding 100 cm or its second-longest side exceeding 30 inches (76 cm)
  • Any package with an actual weight greater than 70 pounds (32 kg)
  • Each package in a shipment where the average weight per package is greater than 70 pounds (32 kg) and the weight for each package is not specified on the source document or the UPS automated shipping system used

UPS also reserves the right to assess the Additional Handling Charge for any package that, in UPS's sole discretion, requires special handling.

In consideration of the additional handling required on our part, and subsequent potential delays in processing these shipments, UPS does not provide a money-back guarantee for them. UPS does, therefore, not refund the shipping charges if shipments requiring additional handling are not delivered by the time normally scheduled for such shipment.

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Large Package Surcharge

A Large Package Surcharge will be applied to each UPS package when its length plus girth [(2 x width) + (2 x height)] combined exceeds 300 cm, but does not exceed the maximum UPS size of 400 cm.

Large Packages are subject to a minimum billable weight of 40 kg in addition to the Large Package Surcharge.

An Additional Handling charge will not be assessed when a Large Package Surcharge is applied.

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Where to Get More Information