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Differentiate with Post-Sales Service

Returned goods don't have to mean lost revenue.

Return parcels being loaded

What if you could stand apart from the competition, even after your products have been delivered? With the right practices in place, you can transform post-sales activities such as returns processing from a cost-of-doing-business into a competitive advantage.

We offer a comprehensive suite of returns and reverse logistics solutions which, along with an expansive global network of warehouses, can help you improve service metrics while getting a tighter grip on inventory and costs.

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  • The upside of easy returns for small and mid-sized businesses

    Does your business handle returns on small or individual orders? UPS Returns Manager is a free online tool that allows you to set the conditions of a pre-authorized return, making what can be a stressful process easier for your customers and employees alike. Plus, you'll get visibility into your inbound and outbound returns shipments to help anticipate impacts to staffing and inventory.

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