Contact UPS Healthcare

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In this business, time is of the essence. That is why we created our new UPS Healthcare™ Customer Care center. Our employees are trained extensively on the business and are solely dedicated to UPS Healthcare customers so you can get answers quickly and get back to doing what matters most – providing for patients.

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Contact UPS Healthcare Support

Are you an existing UPS Healthcare customer with questions regarding healthcare shipments or your specialized account? Use the contact information below to access the team that best fits your need.

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UPS

For general UPS customer support, please call the number below or email custsvcdeen@ups.com

+49 (0)69 66 40 50 60

UPS Healthcare

For UPS Healthcare inquiries, please call either number below or send an email to dehealthcaresupport@ups.com with your account number and medical shipment inquiry details.

+49 (0)69 66308031

01806 354 085

Frigo-Trans

If you are a Frigo-Trans customer or have a query regarding temperature-controlled transport – please call the number below or send a message to logistik@frigo-trans.de

+49 6237 4043-10

Not for standard UPS Healthcare package tracking or delivery questions.

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