Contact UPS Healthcare
In this business, time is of the essence. That is why we created our new UPS Healthcare™ Customer Care center. Our employees are trained extensively on the business and are solely dedicated to UPS Healthcare customers so you can get answers quickly and get back to doing what matters most – providing for patients.
Give Us a Call
Are you an existing customer with questions regarding shipments or your account?
Call +49 (0)69 66308031 and 01806 354 085 to speak to a highly trained UPS Healthcare professional or email them at dehealthcaresupport@ups.com with your account number and inquiry details.
If you are a Frigo-Trans customer or have a query regarding temperature-controlled transport – please contact us at +49 6237 4043-10 or send a message to logistik@frigo-trans.de to obtain specialist assistance.
More Contacts
UPS<sup>®</sup> Pickup Point Support
- upslablogistics@ups.com
monitored Mon-Fri 9: a.m. – 9 p.m. ET - 1.844.4UPS.LAB (1.844.487.7522)
Mon–Fri 7 a.m.–9 p.m. ET; Sat 7:30 a.m.–6 p.m. ET
UPS<sup>®</sup> Premier Support
- UPS Premier package service issues:
Call 1.866.520.6085 or email premier@ups.com - Technical support after UPS Premier Installation:
Call 1.800.247.9035 - Order Supplies for UPS Premier:
1.800.377.4877
Support When You Need It
Billing Support
Domestic Billing:
+49 69 66 40 50 70
Import/Brokerage Bill:
+49 69 66 40 50 70
M-F 09:00-12:00
Technical Support
+49 69 66 30 80 37
M-F 08:30-18:00