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News & Information
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UPS Service Guarantee Suspended
Effective March 26, 2020 and until further notice, we have suspended the UPS Service Guarantee (referred to as the UPS Money Back Guarantee) for all shipments from any origin to any destination.
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How we’re responding to COVID-19
In the wake of the COVID-19 virus, our highest priority is to do our part the help ensure the health and safety of our employees, customers, and suppliers while meeting our service commitments.
Read more about how we're responding to COVID-19 -
Be Ready For The Holidays With UPS
With the 2019 holiday season just around the corner, here is everything you need to know to make sure your packages and gifts are delivered on time!
Read More About UPS Holiday Shipping -
UPS Announces 2020 Rate Changes
The 2020 UPS Service and Tariff Guide is now available online.
View the 2020 Service and Tariff GuideOpen the link in a new window -
Prepare Your Business for Brexit
UPS is working with all levels of government and business to keep abreast of changes.
Check for the latest Brexit updates -
UPS Peak Surcharges
Effective from 4th November 2019 until January 10th 2020, UPS will implement Peak Season Surcharges in several European countries. The surcharges will only apply to parcels that meet the specifications for Large Packages and Over Maximum Limit as well as Additional Handling charges. This is to ensure our network continues to operate effectively during the holiday season.
Follow the link to find out if the Peak Season Surcharges apply to you.Open the link in a new window -
UPS Announces 2019 Rate Changes
The 2019 UPS Service and Tariff Guide is now available online.
View the 2019 Service and Tariff GuideOpen the link in a new window -
Important Change to Invoicing
Save time and go paperless! Sign-up to UPS Billing Centre before a paper invoice fee is introduced on August 6th.
Sign-up here -
UPS Makes Largest-Ever Investment in France with $100 million Paris Hub
UPS officially opened a new 30,000-square-metre, advanced technology package sorting and delivery hub outside Paris in Corbeil-Essonnes/Évry. The facility spans the equivalent of four football fields, and signals UPS’s confidence in the French economy and growing cross-border trade.
Read More About the Paris HubOpen the link in a new window