Fight Fraud

Help Us Prevent Email Fraud

If you are ever concerned about the authenticity of an e-mail referencing UPS, do not click on any links or attachments provided. A deceptive link may be contained within an e-mail that appears to direct your browser to a known, safe site but actually directs your browser to another location, potentially to an unsafe or fraudulent site. Open a new Web browser, type into your browser address field, and either log in to your Internet shipping account from this page - or use the "search" feature located at the top of the page to access the information you need.

UPS is a global company with one of the most recognised and admired brands in the world. Occasionally, fraudsters take advantage of UPS's reputation by using our name or services to target your personal and sensitive business information. By creating tempting downloads and attractive websites, fraudsters can lure you to links that prompt you to enter sensitive information or download malware – malicious software such as viruses or spyware. While UPS is not liable for the actions of third parties, we are working to prevent and detect fraud where possible.

UPS Takes Action Against Fraud

We take fraud and the protection of our customers' information seriously. By providing extra layers of security for online shipping, we help you keep sensitive information like account numbers and credit card information safe.

Learn to Recognise Fraud

The same types of fraud schemes that have existed for many years can now be found online, in email and through other computer-based methods. Learn how to recognise fraud before you become a victim.

Ways to Protect Yourself

Being aware and protecting your sensitive information is the best way to prevent fraud. Read some helpful tips on what you can do to protect yourself.