Knowing when your shipments will be delivered and where they are in transit is valuable information. You need to be ready when customers call asking about their purchases.
With visibility tools like UPS Tracking and Quantum View®, you and your customers can have that information at your fingertips, improving your customer service and reducing support costs.
But what if you also had the added advantage of having visibility into the status of inbound shipments? With Quantum View Manage you can have complete inbound shipment visibility to plan order fulfillment, dock operations, and improve your inventory management.
Shipping information can be used throughout your organization?from shipping and receiving, to customer service and billing?so you can improve your business processes and even your customer service.